Review of American Family Dentistry Kingston Pike
American Family Dentistry Kingston Pike is a dental practice located in Knoxville, Tennessee. The practice offers a range of dental services, including preventative care, restorative dentistry, and cosmetic dentistry. The practice is open Monday through Friday and offers weekend appointments by request.
The staff at American Family Dentistry Kingston Pike is friendly and professional. Patients have praised the practice for its efficient service and the quality of care provided by the dentists and hygienists. The practice is known for its ability to put patients at ease, particularly those who may be nervous about visiting the dentist.
One of the standout features of American Family Dentistry Kingston Pike is its commitment to using the latest dental technology. The practice uses digital x-rays, which are faster and more accurate than traditional x-rays. The practice also uses intraoral cameras, which allow dentists to get a detailed view of a patient's teeth and gums.
Overall, American Family Dentistry Kingston Pike is a great choice for anyone looking for a reliable and professional dental practice in Knoxville. The practice offers a range of services, uses the latest technology, and has a friendly and efficient staff. Patients can feel confident that they will receive high-quality care at this practice.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Kelly Smith
Best Dental Experience Ever!
From the very beginning with Mary Elizabeth who was very helpful and had a good attitude despite working on a Saturday. I was brought back super fast. I had my cousin's child with me(mother passed when she was 3), David made sure we had a seat for her while I was being treated, thank u for that. The entire environment was super laid back and very comfortable which made having your tooth drilled on not so bad. Dr. Brown was down to earth and very caring, he explained everything to me in a way I could understand. I was in and out before I knew it and didn't have to mortgage my house to have tooth repaired. This was with out a doubt the best dental experience I have EVER had. I will recommend Dr. Brown and his staff to anyone in need of dental services. Mary Elizabeth, David, and Dr. Brown, thank you all very much!
Janet West
The hygienist is thorough, courteous and always making sure I’m doing ok. Every cleaning has been good. I definitely recommend them for dental services.
Darby Wright
Quick in, and quick out. They're so efficient and friendly, from the front desk staff, hygienist, and dentist. Great place to be well taken care of! Thanks y'all!
Jani Whaley
The staff is so very kind, helpful and accommodating. They actually make going to the dentist an enjoyable experience!!! Love them all!!
Charles Richardson
I have never had a bad experience at this location. Everyone, from the receptionist, to the hygienist, to the dentist has always been professional and fun!
L East
I have been a patient for a few years and while there has been significant change over, Prati is now my hygienist for life! Amazingly thorough and kind. Dr Brown is nice and professional too!
katie cooper
Terrible service. Made the appointment 6 weeks ago and the call the day before to inform me they don't take my insurance. But now that I read the other reviews I guess it's for the best. Rude and unprofessional
Rose W (TNmama)
Haven't even visited the office yet but if the office staff is anywhere near as kind, helpful, and informative as Susan who answered the phone I know we are going to love it! Susan was very patient in getting our confusing insurance straight and getting us in quickly. The person who answers the phone is usually the first person encountered when dealing with a business and it's important a good impression is made and Susan certainly makes a great one!
Thank you Susan!
Laura Whitehouse
The team at AFD is amazing. They assist with the insurance and are very thorough with the exam.
The office on Kingston Pike is clean and very welcoming.
Mayra Shaw
Horrid experience. I had put off going to the dentist, and was about to start a new job (meaning no insurance for 30 days) I decided it was time to go for a cleaning. I got there for an appointment scheduled at 4:10. I walk in and receptionist rudely says, “your appointment was at 4:00 it’s too late”. I show her the text confirmation that stated the appointment was at 4:10. They bring up them “calling me several times about paperwork that needed to be filled out prior”. I received no calls or voicemails from them. They did send out an email the day of the appointment which I didn’t read prior to appointment because I was at work all day. In between both of them being on the phone the entire encounter they offer to do X-rays and set up a later appointment because the dentist didn’t have time. I said no thanks and left. I have no idea if the dentist here could make up for the lack of professionalism at the front desk. I wouldn’t bother.