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Review of Bastrop Modern Dentistry

Bastrop Modern Dentistry:

Bastrop Modern Dentistry is a dental clinic located in Bastrop, Texas. The clinic offers a range of services including general dentistry, cosmetic dentistry, oral surgery, and teeth whitening. The clinic is open Monday to Friday from 8:00 am to 5:00 pm and on Saturday and Sunday, it remains closed.

The clinic has received mixed reviews from its customers. While some customers have praised the clinic for its services and personnel, others have criticized it for its poor customer service and long wait times. Some customers have also complained about the clinic's unwillingness to accommodate their needs and requests.

The clinic's staff is knowledgeable and caring, and they make every visit - routine visits and dental emergencies - a pleasant experience. The front staff is extremely nice, helpful, and a kid-friendly place. The clinic has all the skills and equipment in-office to fix and place a crown in just a few hours instead of several visits. Deep cleanings are expensive but worth it.

However, some customers have complained about the clinic's long wait times, poor customer service, and confusion regarding appointments. Some customers have also criticized the clinic for being money-oriented and not having the patients' best interests at heart. Some customers have also complained about the clinic's unwillingness to accommodate their needs and requests.

In conclusion, Bastrop Modern Dentistry is a dental clinic that offers a range of services to its customers. While the clinic has received mixed reviews from its customers, it is still a good option for those looking for dental services in Bastrop, Texas.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Bastrop Modern Dentistry Reviews - 48

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joey Touchet

I love this dentist office. They treat you like family and do everything they can to help you feel better.

Jinzy Marshall

When I first started going here, it was fine but over the years, their professionalism has really fell off. I was disappointed the last time I paid all this money to have my wisdom teeth removed and was told my cavities would be filled. Yeah that didn’t happen. Quality and professionalism seems to go out the window when money is involved and for that, I moved my business elsewhere. I really appreciated Ashley in the front but the other front desk receptionist was unprofessional and came off a little rude. I refuse to have friends and family discredit me since I’m the one referring them to this place. I prefer if you go elsewhere.

Morgan Young

I’ve been a dental assistant for years, currently work in oral surgery and this clinic does NOT have the patients’ best interest at heart.
My father, who is in his 60s, has severe dental anxiety due to past trauma. This clinic was completely unwilling to accommodate his need for anesthetic and his request for nitrous. This is unacceptable and frankly sad, as I doubt this office in Bastrop is too busy to accommodate such a minor request. Your job as a practicing doctor is to do your best to ensure patient comfort, care and perform quality work- none of which are achieved at this office.
MONEY ORIENTED

Susan L Smith

Dr Ravi and the entire staff are fabulous! I have nothing but good things to say about my experience there.

Linda Uhl

I had a wonderful experience at this office. The office manager Ashley guided me through a great treatment plan. Dr. R and his assistant were so caring and gentle. The hygienist was also experienced and has a great chair side manner. I would highly recommend this office to anyone needing dental care.

Chandra Greathouse

I was greeted with a warm smile, and quickly taken to my chair for my check up. The dental assistant was not only friendly, but caring, knowledgeable, and compassionate. She was thorough, and explained everything in detail. She answered all of my questions, and addressed my concerns. The physician promptly came in and identified my problem areas and discussed a plan of action. Overall, a great experience I would recommend this site to everyone. I am a very pleased customer who will be returning.

Beatrice Smith

I can’t say enough good things about Bastrop Modern Dentistry, and Dr. Ravikumar. Everyone on the staff are knowledgeable and caring, and they make every visit - routine visits and dental emergencies - a pleasant experience.

Brandon “CrimsonCrust” Varn

I had a root canal roughly a year ago. I still felt pain after the procedure when I was waiting for my first crown. They pressured me to sign their document when the nurse told me "it's only to say you got the treatment."

I complained of pain multiple times for months and the dentist told me "there is no way you have any pain" multiple times, word for word. Leaving me to suffer. Over the course of this year my crown he put on broke in half three times. I called other Dentists, but honestly, I felt they did it and would want to fix it. I gave them the opportunity; this last time was strike three.

My most recent visit a few days back, I complained again without the Dr. there to the nurse. She took me and gave me an x ray. The dentist came in and told me they have to do it again. They are going to go in twice this time. The nurse looked at me after he left and asked me why I had not said anything before. My draw dropped! I said look at our appointment history and see how many times I came in complaining. She did not say another word after that.

They then called me to schedule, me in my panic, said how quickly can you get it done. The receptionist could not do anything within 2-3 weeks! They are leaving me like this for 2-3 weeks. I am in pain. Nothing to help me, nothing to move the process faster. I even said I would drive anywhere.

After I asked how much it would be, they told me 600 dollars. They were giving me a "250" dollar discount for botching the procedure.

Well, I am not going to do it with them. I am going somewhere else. I feel sad for anyone going to them for anything but a cleaning. This is 100% the dentist fault and has nothing to do with the great nurses at the facility.

Lindsay Sawyer

A load of crock! This place is a trash bag!! I’ve called to get an appt many times but was always told some other BS. I don’t have dental insurance because I’d rather pay out of pocket. I’ve heard of many bad experiences from other people and wasn’t sure if I would try to go or not. But maybe I was saved because I couldn’t get in and that’s all fine with me. Spring Street dental is where I go so try it out!

Tim Austin

Love this office! Deep cleanings are expensive but worth it.

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Bastrop Modern Dentistry Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 2 PM
  • Saturday
  • Sunday