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4.1

14 reviews
Dentist

Review of Anthony Bai, DDS (AA Relax Dental Care)

Anthony Bai, DDS (AA Relax Dental Care) is a dental clinic located in El Paso, Texas. The clinic specializes in providing dental services to patients of all ages. The clinic is open from Monday to Saturday from 8:00 am to 6:00 pm. The clinic is closed on Sundays.

The clinic is run by Dr. Anthony Bai, who is a highly experienced dentist. Dr. Bai is known for his thorough methodology and quality work. He is a leader in his profession and is highly respected by his patients. The clinic provides a wide range of dental services, including routine checkups, teeth cleaning, fillings, extractions, root canals, and more.

The clinic has a professional and friendly staff who are dedicated to providing the best possible care to their patients. They are knowledgeable and always willing to answer any questions that patients may have. The clinic has a clean and modern facility that is equipped with the latest dental technology.

While the clinic has received some negative reviews from patients, the majority of patients have had positive experiences. Patients have praised the clinic for its professional environment and friendly staff. Patients have also praised Dr. Bai for his calm and caring demeanor, which helps to put patients at ease.

In conclusion, Anthony Bai, DDS (AA Relax Dental Care) is a reputable dental clinic that provides high-quality dental services to patients of all ages. The clinic has a professional and friendly staff, a clean and modern facility, and is run by a highly experienced dentist. Patients who are looking for a reliable dental clinic in El Paso should consider Anthony Bai, DDS (AA Relax Dental Care).

Amenities

  • Wheelchair accessible restroom

Anthony Bai, DDS (AA Relax Dental Care) Reviews - 14

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Unique Harris

I witnessed my mother get her tooth extracted today, Dr.Bai advised she was coming in for fillings however the teeth couldn’t be filled due to decay. So he advised she had 3 options that would be a root canal, an extraction or antibiotics. He did warn that if she does take antibiotics pain will eventually come back then he stated her insurance didn’t cover root canal. So he pulled one tooth but there were others that needed to be extracted or the root canal. However when leaving it was confirmed that her insurance did cover root canal. So his wife Esther was very rude when returning my moms phone call about the insurance- she was yelling and very irate. I her daughter took over the call and advised that Dr.Bai 1) stated the insurance didn’t cover root canal then he also stated he would have those 3 options for my mother that could be done she advised that’s not what happened mind you she was not in the room, she kept talking over me and I eventually disconnected the call because not only is she was rude it was all dysfunctional. Her husband then called back, and basically try to gaslight me as if I was not in the room when her tooth was extracted. He basically said he wasn’t talking about the tooth he extracted but the remaining teeth that initially needing the fillings is what he was referring to. I advised he didn’t go in depth hence we weren’t on the same page nevertheless her insurance does cover root canal for her her other teeth. He offered her X-ray and I advised we will be taking him up on that offer so we may get a second opinion, he was then aggravated saying “that’s fine” which I know it is because it is not his choice and then had the nerve to say he does not get paid anything at all for the insurance that my mom currently has. This man does not like his job. He bought money some how into the equation when it was never mentioned. My mother is a diabetic and all he kept saying was “we help her, we don’t get paid anything at all” if that’s the case then why accept that insurance? This man is fraudulent. I don’t recommend going to him and if you do please double check what insurance covers and what it does not; also don’t even try to speak cordial with Esther. She is very unprofessional always arguing with someone.

Scott Comar

Great service. Very professional. I have been to lots of dentists and Dr Bai is one of the best: thorough methodology and quality work. He is a leader in his profession.

Paul Watt

My visits to Dr. Bai were very good. Dr. Bai has a high concern if there’s any feeling of pain. He is also very detail focused. Dr. Bai works for the job he is doing to be perfect.

M. Trevino (Nayeli)

I went in to see Dr. Bai a couple years ago for a routine dental cleaning fully covered by my insurance. Dr. Bai looked at me and said I had severe gingivitis and that I would need a more expensive cleaning that was not covered. I was surprised and emphasized I did not want that. He refused to do anything. I requested my teeth x-rays (which other dentists have before e-mailed to me), and he refused and argued with me for 30 minutes until he begrudgingly handed them over. I've never had a cavity, and future dentists have actually commented on my good dental hygiene. You've been warned! This man is a crook.

Marissa Robert

This is by far the best dentist office including office staff I have ever been to. I highly recommend them for everyone! I was full of anxiety with my 1st visit and they were very compassionate and gentle. Now, it's a piece of cake. I love them!!

Jaclyn Darrouzet-Nardi

Had a very good experience here. I lost a filling on a Saturday and found Relax Dental via a Google search. They got me in right away. Dr. Bai and his staff are very patient and caring. Highly recommended.

Chana Lynn Bounds

Dr. Bai and his staff are awesome!
I highly recommend!
Dr. Bai's calm, caring demeanor made me feel relaxed. The staff is kind as well as knowledgeable.
My first root canal is done and I am no longer terrified of dentists, thank you.

Juana Vitale

Went in with pain and came out with no pain,ok face numb but better than pain. Today,the day after Root canal woke up with NO pain. Awesome job Dr Bai. I recommend him instead of 5 Stars he gets a solid 10. I had a root canal before and my experience was the opposite. So, I know what I am talking about. His staff was awesome as well.

Jilly Leong

Dr. Bai and his staff are friendly and professional. They all made me feel quite comfortable. It was a pleasant experience. I highly recommend Relax Dental!

jRex918

Best dentist ever. Very informative and very conservative. They will do their best to make sure that you keep your teeth! And not lose them.

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