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Review of Renew Family Dentistry

Renew Family Dentistry:

Renew Family Dentistry is a dental practice located in Frisco, Texas. They offer a wide range of dental services, including cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, and orthodontics. The practice is open Monday through Thursday from 8:00 am to 5:00 pm, and closed on Fridays, Saturdays, and Sundays.

The staff at Renew Family Dentistry is highly professional and friendly. Patients have praised the clinic for its excellent service and the ease of scheduling appointments through text messages. The clinic is equipped with advanced medical equipment, and the dental hygienists are gentle and upfront about everything, making patients feel comfortable throughout the procedures.

Dr. Probst and Dr. Ren are both knowledgeable, professional, and pleasant to talk to. They take the time to explain every step of the procedure and make sure patients understand and feel comfortable with the next steps. They genuinely care about their patients and provide the best options, only suggesting procedures if they are absolutely required.

The clinic is spotless and comfortable, which puts patients at ease. Patients have reported that they no longer fear going to the dentist after visiting Renew Family Dentistry.

While some negative reviews have been reported regarding the billing department, the majority of patients have praised the clinic for its excellent service and highly recommend Renew Family Dentistry to anyone looking for a top-notch dental experience.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Renew Family Dentistry Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jessica Boyd

I have been seeing Dr. Maxwell for almost 5 years now and he is the best dentist I have ever seen. His office runs efficiently and smoothly, there are never any billing surprises, and his technical expertise is unmatched. I have been unfortunate enough to have a root canal on almost every molar in my mouth, and always found the recovery process extremely painful, requiring narcotic pain medication and several days or even a week of soft foods. I've had two root canals, including one on a severely infected root, with Dr. Maxwell and both times all I needed was some Tylenol for that evening and the next day and no diet modification. I wish I had found him sooner!

Kimber Harrell

Incredible staff experience, they spend quality time to explain everything and get to know their patients. You can tell they are passionate about what they do and strive to leave you better than they found you, with new knowledge for long term self care.

John Kiker

First class experience. I'm terrified of trips to the dentist, and Dr. Maxwell really makes the entire process from booking your appointment, confirmation, reception, service and check out easy, painless and effective. No crazy sales pitches to get you work you don't need and no condescending attitude. Would recommend Dr. Maxwell to anyone.

Neryssa Pearson

Dr. Maxwell and his team are always professional and DARN GOOD AT WHAT THEY DO. Dr. Maxwell has an especially excellent bedside manner and has a gentle touch, which alleviates my anxiety (and I have A LOT of dentist office anxiety!). Everyone on the team is excellent at explaining, from procedures to dental coverage. I highly, highly, highly recommend Dr. Maxwell and his team!

John Tieperman

Dr Maxwell uses much technology to insure the most pain free and comfortable experience possible for the patient. The staff used three different XRay technologies from portable to stationary to get a complete picture of the needed work and to track their work's progress insuring all damage was treated while minimizing encroachment into good tooth material. A wand was used to scan a tooth giving the crown designer an image with exact measurements to design a crown with no need for repeated whittling, eyeballing and reseating of the crown. I had much work done over a three hour period. I had many shots with no pain because Dr Maxwell used a vibrating wand that negated any injection sensitivity Great staff!!

Jill Hollander

This is the best office ever! The staff is professional and friendly. I would recommend Renew Dentistry to anyone in the area. I tried three dentists in the area before going to Renew and I'm very grateful I found this office.

Gwen Monk Lewis

Entire staff is very friendly and knowledgeable. My entire family have been going to this dental office for 5 years now, very professional and high quality of service. Answers all questions and concerns you may have concerning your dental needs.

Jane Smith

Professional, attentive, accommodating staff, likewise Dr. Maxwell! AND, he resolved my dental issue! Trust is gained over time, and, so far, Renew's entire operation deserves kudos. Thanks, y'all.

My husband and 89-year-old cousin agree!

Melissa Howland

Love this place! It is clean, staff is extremely friendly and I feel like I am in great, professional hands when I walk into this office. Also, the chair massager and television in front of you help make the experience more relaxing and differentiate from my past dental offices.

Katie Deal

I will NOT be going back to this dentist. I have no problems with the hygenists but a HUGE problem with the dentist. I had a root canal done by dr maxwell a few years ago. Well about a year ago I had intense pain in that tooth. I found out it was infected bc HE did not clean out all the canals. So scary. This can lead to a whole array of negative health consequences I found out by researching about because I was so scared. I went back to him and he said he couldn’t do it (and I wouldn’t want him to anyways) but he referred me to a specialist. I had yet ANOTHER root canal done. She said it didn’t turn out great and now I have to get another, more complicated surgery just because of dr maxwells carelessness. I understand this a rare problem but it’s terrifying what happened to me and the pain and financial stress it has caused me is one of the worst things i have had to deal with in my life. I would not recommend this dentist to anyone.

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