Fresh Dental - Longview

They’re very thorough…. however, having experience working in a clinic myself, I believe they could definitely improve the experience by being more timely. I personally don’t enjoy sitting in a doctors office for two + hours for a simple routine cleaning. However they do a professional job otherwise.

Called in to make an appointment for my husband who had tooth pain and they got us in same day. He had a wonderful experience! We will definitely start care here! Highly recommend!

I have had some of the best Dr's I have experienced in many years. The assistants are always so kind and nice. I hated to hear Dr Ward is leaving. He has been an excellent dentist. I have much respect for him. Thank you sir for all the excellent care I have been given. Thank you for staying 2 hours late and spending 4 hours on me making sure my implants were all in and ready to go. This man was absolutely awesome. The folks at Fresh Dental have taken excellent care of me and my teeth with great consideration. Thank you all!!

First visit here and was pleased. Friendly staff, clean facility & professional.

This was my first visit to Fresh Dental because my insurance changed. I am so very pleased!! I was a bit apprehensive because I have used the same dentist for many years but they were not in my new network. I had a dental emergency and Fresh Dental got me in the same day even though they were busy & I was a new patient. The doctor and staff were so very kind & professional. The dentist (Dr. Ward) was very concerned about making sure I was not in pain which I was highly impressed with. You will be treated superbly with great care. I highly recommend!!!
Thank you so much for getting me in so quickly and for making sure I was comfortable.
Great Job A++++!!!

UPDATE....
My dental emergency turned into me having to have surgery. I wanted to update this review because I was so HIGHLY IMPRESSED!!!!
Everything happened over Christmas & New Year Holiday.
Dr. Ward called & text multiple times to check on me. I was not doing real well & went back into the office & saw one of their other dentist since Dr Ward was away visiting his family for the holidays. This dentist referred me to an oral surgeon. When this information was given to Dr. Ward he contacted me immediately and flew back into Longview since he was out of town with his family for the holidays to take care of my situation personally so I didn’t have to wait the 2 weeks it was going to take to get into the other surgeon. You can’t expect more than this from a doctor. Since he did the surgery it has healed very well & he & Bridget whom I believe is the office manager (but not 100% certain) continued to check on me.
I would HIGHLY RECOMMEND Dr. Ward and the staff @ Fresh Dental for all your dental needs. Mine was actually quite serious & he made sure I was very comfortable. I don’t even remember the surgery. So obviously I was VERY comfortable!!!
Thank you Dr. Ward & Fresh Dental for doing such a fabulous job even with it being the holidays when most would have made someone wait. 100⭐️⭐️⭐️⭐️⭐️

I got a new partial denture and a crown recently. I have to say I am not the best patient but Dr. Ward is very much the best dentist as is the entire staff that work there. They were extremely patient with me and understood my needs completely. - 3/21/21

I have been so impressed with everything about Fresh Dental. From the dentists to the hygentists to the front desk personnel. They worked hard with me to come up with a plan that suited my needs and pocket book. I would highly recommend this facility. - 10/11/19

My experience with all staff i interacted with was great. All were professional, personable, and courteous. Appointment was for routine cleaning, wait time after checking in was reasonable, tech who cleaned my teeth was great. Tech and dentist were both thorough and informative. Going back tomorrow for more dental care. Highly recommend.

Despite me bringing my paperwork to the front desk during a "staff meeting" , 4 employees looked right at me and didn't say a word. Patients should feel as if they are valued. I was not; this is the ONLY reason I gave it a 4 instead of 5. The Dentist and hygienist were wonderful!

I arrived 20 minutes early. Front desk was great. I saw only 1 other person in the waiting area. My appt time of 1000 came and went and more people arriving with very few going back. Finally 45 minutes after my appointment I asked about how much longer. I really wasn't given a direct answer. Since this was my first time there for a consult I asked if an hour behind was the norm. The staff almost laughed. They said it happens. I had to get back to work so I told them I was leaving. They girl asked if I wanted to reschedule but since I had no apologies for the wait I replied no. Extremely poor scheduling so who knows how good the other staff is. First impressions are everything.

There are not enough stars to rate this amazing business. Staff are extremely friendly, informative and professional. They have new technology that they use compared to other offices that I've been to, which work great! I was very satisfied with the services that I received here and will making this my primary dental office for sure. The office is also very family friendly and helped out when I was getting work done and my infant was crying. Definitely went above and beyond. Will recommend to my friends and family.