Smith and Cole Dentistry

I'm editing my previous review due to the outstanding service and treatment that I've received since. After my previous review, I was contacted by Smith and Cole to discuss my dissatisfaction. All service and treatment after has been top notch. In fact, Kristin and Chelsea make the absolute best Dr/Dental Tech Team providing me superior treatment that I'm confident has and will enhance my life. I extend my sincere thanks to the entire Smith and Cole Team!

Absolutely the BEST! They greet you with smiles and laughter even at 7am. The front desk staff remembers to ask about your family, compliment your smile, chat with you about life. Each dentist is patient, careful, quick, and gentle. They make you feel comfortable in and out of the chair. Smith & Cole dentistry is top notch when it comes to all things dental and orthodontic! They understand how much a good smile means but also how it impacts families financially. Truly changed how I feel about going to the dentist. Our whole family goes here and couldn’t be happier.

This place is absolutely wonderful! Dr Cole was so kind and hospitable to my children. In a visit for my 5-year-old he was very friendly and had a calming demeanor. I appreciate him and his staff for all of their patience and help.

Been coming here for a few years now, I always had a good experience until my last appointment a couple of weeks ago, the dentist seem to be in a rush, the needle of the anesthesia hit a bad spot and I feel intense pain in my face, I could feel every nerve in my face like a thunder of intense pain, I keep trying to tell him to stop but he wouldn't care even when I was tapping him frantically so I literally had to push him out. Every other dentist stop when they see any kind of discomfort to look for consent to proceed and he just told me that my pain was normal didn't offer any other alternative and I bother him while I was taking a minute to compose myself, zero bedside manners. I had to bare with the pain and discomfort so I could leave as soon as possible and never comeback again to this office. I had many other procedures done in different offices and this by far is the worse. I was literally crying in pain. I had teeth pulled before, crowns and I never had cry at all but with this one and it wasn't about the pain it was mostly because when I did everything in my power for him to stop he didn't. I feel abused. I'm glad they have so many great reviews, and clients but I'm definitely never coming back again. 2 weeks had passed and I'm still sore in the place of the anesthesia and my mouth doesn't fully open. I'll be ok it's just matter of time. But if I wasn't scare of dentist in all this years now I'm definitely are. On top of that I got work done in the wrong tooth and is not smooth correctly but that can be fixed in a different office. Recommendations for patients: don't go around lunch time or they will rush you. Recommendations to the dentist: please stop when a patient ask you to stop to avoid future trauma with other patients.

Had my 1st evaluation/appointment today with Dr. Cole. Easily the best dental experience I've had. Everyone I interacted with was extremely friendly, professional and helpful. I'm usually very nervous and uncomfortable with dentists. The thing that really surprised me was how observant and responsive they were. They were able to pick up on anything that hurt without me having to say a word and were quick to react too. It was the 1st time I found myself trusting that they genuinely cared about their patients comfort and making things as smooth and painless as possible. I left feeling very well informed, confident in Dr. Cole's recommendations, and relieved at the thought of finally finding a dentist where I won't be super nervous about going to.

I love these folks. I've had lots of periodontal work done in 45+ years with many dentists in multiple states. Dr. Cole is the only dentist I love. He's kind, caring and gentle. The entire staff is wonderful. They are caring, friendly and professional. I cannot recommend these folks highly enough. THE. BEST.

From the first telephone call I made to Smith & Cole they impressed me! Laura was the perfect mixture of professional and super sweet. She ended up getting my three children and myself in even sooner than planned as openings became available in the schedule. At my children’s appointments it became clear that the culture of this office is again that perfect mixture of professional and super sweet. Typically dentists schedule 1 hour cleanings and 1 1/2 hour new patient appointments to allow time for X-rays. Our appointments were scheduled for two hours each. From Stacy, Jennifer, Trish, Dr. Hartman, Dr. Swallows, and all the other lovely people we met it is obvious that building relationships is evidentially a value they live. I found it so refreshing! They are also on the cutting edge in technology and procedures. As someone who worked in the field years ago it was exciting to see the advancements. You are going to love this place!!! We sure do!!

Called Dr. Cole's office as I had a toothache. They got me in quickly, a couple of days. Dr. Cole diagnosed the problem and recommended a course of action. He remedied the situation in another appointment.
This was my first dealing with the Dr. I moved here a couple of years ago and had no dentist.
I have other teeth issues that he is helping me with. Very nice people here.
So his staff was very nice and accommodating and respectful.

I recommend Dr. Cole to you as a very good dentist.

Update:
Just returned from the dentist after getting a crown and another cavity filled. Dr. Cole is such a nice guy and his staff is also great! They make the trip to the dentist very easy to deal with.

Very nice staff and make you feel comfortable. The hygienists and Dr.’s are the best I have ever had. The Dr’s take the time to explain everything and give you options, as well as, very general. The hygienists are very friendly and general as well. Definitely puts a big smile on my face and keeps me coming back. I no longer regret going to the dentist.

Amazing staff. Very friendly and knowledgeable. Didn’t make me feel guilty for not having a perfect mouth. Haven’t been to the dentist in a while, and was worried about the expense. They are very reasonably priced and now we have a plan to get my mouth healthy again!