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Review of Old Settlers Dental - Round Rock Dentist

Old Settlers Dental - Round Rock Dentist is a multi-specialty dental clinic located in Round Rock, Texas. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, dental implants, periodontics, oral surgery, orthodontics, and teeth whitening. The clinic is open Monday through Friday from 8:00 am to 5:00 pm and on Saturdays by appointment only.

The clinic has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care in a comfortable and welcoming environment. The clinic uses the latest dental technologies and techniques to ensure that patients receive the best possible care. The clinic also offers flexible payment options and accepts most insurance plans.

Patients have had mixed experiences at Old Settlers Dental - Round Rock Dentist. Some patients have praised the clinic for its excellent dental care and friendly staff. They have appreciated the clinic's commitment to patient comfort and satisfaction. Other patients have had negative experiences with the clinic's customer service and billing practices. They have reported issues with scheduling appointments, insurance coverage, and unexpected charges.

Overall, Old Settlers Dental - Round Rock Dentist is a reputable dental clinic that offers a wide range of dental services. Patients looking for a dental clinic in Round Rock, Texas, may want to consider Old Settlers Dental - Round Rock Dentist for their dental care needs. However, patients are advised to do their research and read reviews before choosing a dental clinic.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Old Settlers Dental - Round Rock Dentist Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Elizabeth Lewcock

My routine visit for teeth cleaning went well. My dental hygienist, Alyssa was a pleasant surprise. She did an excellent job cleaning my teeth. Over the years, I have had extensive dental work making my cleaning a little more difficult. Alyssa did an excellent iob cleaning all around several crowns and bridges. Her hands have a soft touch which resulted into a pain free visit. She also took the time to explain everything that she was doing which I really appreciated. I believe Alyssa has a bright future in dentistry and I would highly recommend her to anyone. THANK YOU ALYSSA for such great work!

Darren Hale

The office assured me that we would not have to pay out-of-pocket for services, but then charged us over $100 for their services after already collecting $140. They refused to negotiate a lower cost. I wouldn't recommend this dentist to anyone.

McCall Adams

Dr. Zavala is hands-down the best dentist I’ve ever been to. Not only is he honest and conservative in his treatment recommendations but he’s great at educating patients. He also is super gentle and where I normally get very anxious when going to the dentist, overtime almost all of my anxiety has subsided because it just doesn’t hurt as much. After waiting years to get a crown on a tooth, literally the same day that he placed the crown my tooth feels better than it has in as long as I can remember. I can’t say enough good things about him as a dentist as well as all of his office staff. You’re in great hands at old settlers dental.

Paul LeBlanc

I just had two old fillings replaced after 25 yrs. Dr John Zavala and a wonderful Dental Assistant did the work with no pain, anxiety or fear. Not once did I have any pain or discomfort. Having this work done was the last thing on my list to do At Christmas time. I can’t say enough good things about my experience there after not having any dental work needed in past 20 years. His practice is a 5 Star rating. Old Settlers Dental in Round Rock, Texas. Try them; you’ll be glad you did!

manu bindi

Been going here for years. You don’t have to fear dentists. Dr Zavala is gentle and explains everything! The dental hygienist is great too! I drive 45 min and it’s worth it.
Love it.

Raad Altaie

I had a cleaning there, and it was honestly one of the worst dental experiences I've ever had, despite their assurances that my insurance would pay for it. however, a month later, a $455 charge that the insurance doesn't pay arrives.
I called the office and they essentially said I was lying when I said "their office said insurance will pay for it."
I thought they were quite sneaky with payments and nasty with the overcharging.
btw, cleaning costs $455. How much do they charge for a filling a "kidney"?

Edit: The owner lies I asked about whether there was an out-of-pocket expense, and the front desk said that insurance will cover it, as it does in all dentist offices except this one.
The staff said that they received extensive training in how to speak "legally"? who does that? but someone who wants to engage in shady business.

Jeremy Clarence

This is the best Dentist office I’ve ever been to! I needed an emergency root canal done because the pain was very severe… I called them around 9am and they had me in by 11am.
The dentist and staff were very professional and friendly.
I would highly recommend this place over any other.

Damon Dunn

My entire experience for the past 10 plus years with Old Settlers Dental has been great. They made me and my two son’s feel so comfortable every time.

Moving On&Beyond

I’ve been a patient of Dr. Zavala’s for a very long time. I had an appt the other day and haven’t been in a long while. When I made the appt, I gave my insurance info (was told they take it) and expressed my concern w/ a crown and also needed an exam and cleaning. The girl also didn’t mention the crown issues in her notes so Dr Z didn’t know about it. I’m not very happy after the appt when I’m told they don’t take my insurance and I’m stuck w/ a $455 for my cleaning. My card doesn’t mention HMO. First of all, when I’ve made appts anywhere in the past from dental to medical they at least tell me if I’m in/out of network. They should of ran it prior to me coming in. Their answer is..I guess you’ll just have to get care credit. I’m already struggling right now financially and trying to keep my CC score up. I can’t be applying for care credit right now. I’m really turned off now from visiting this place other than that Dr. Zavala you’ve been great.

Paul Campbell

I’m in the process of having two dental implants performed. This was a follow up visit to take 3D Imaging to fabricate the two teeth or prothetics for the dental implants. Simple process and much cleaner than the old method of taking molds of your teeth. I was put at ease by Jasmine and feel confident with Dr. Lewcock’s work and methods. The facility is nice, modern and easily assessable from major roadways.

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