Review of Round Rock Modern Dentistry
Round Rock Modern Dentistry:
Round Rock Modern Dentistry is a dental practice located in Round Rock, Texas. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, oral surgery, teeth whitening, and dental hygiene. The practice is open from Monday to Friday, with early morning and evening appointments available to accommodate busy schedules.
The staff at Round Rock Modern Dentistry are friendly and professional, with many customers praising their kindness and expertise. The practice has a team of experienced dentists, including Dr. Nguyen and Dr. Megens, who are knowledgeable and skilled in their field. The dental hygienists are also highly trained and provide thorough cleanings and check-ups.
Customers appreciate the convenience of the practice's location and the ease of scheduling appointments. The practice also uses an app to allow customers to view their appointments and schedule changes. The office is clean and modern, with up-to-date equipment and technology.
While the majority of customer reviews are positive, some customers have had negative experiences with the practice. Some have reported feeling pressured to undergo unnecessary procedures or feeling that they were overcharged for services. However, these negative reviews are in the minority.
Overall, Round Rock Modern Dentistry is a reputable dental practice with a friendly and professional staff. The practice offers a range of services and convenient scheduling options to accommodate busy lifestyles.
Amenities
- Wheelchair accessible restroom
- Has online care
Greg Shell
I could not be happier with my visit. They took care of me and made sure to educate me on the processes along the way. Their staff was friendly and made me feel very comfortable.
Dr. Rhodes was a rockstar. This was the first dental procedure I've ever had where I wasn't in pain during the procedure itself. He went above and beyond to ensure I was safe and pain free.
Lauren Laforteza
I’ve waited to write a review of this place until I went to another dentist for a second opinion. Over two years ago a dentist here (don’t remember her name) did x-rays of my teeth and told me I had EIGHT cavities. I had never even had one in my life so I found this very unlikely. I questioned the dentist and she got extremely defensive and was pushing me to get them taken care of immediately. I turned down all services from them even though everyone kept trying to get me to schedule my next appointment. Fast forward to today where I got x-rays and surprise, not a single cavity. I told the new dentist my story about this place and he was blown away. Said there was not even one spot they wanted to monitor over time!
My problem with this place was because I had a DHMO at the time I believe they were just trying to get money out of my insurance by pretending I needed more work done than just a regular cleaning. Please be careful when you have this type of plan. If they’re suggesting something that doesn’t sit right with you maybe get a second opinion first.
Opeyemi Ojekunle
Very clean and serene environment.
The staff are nice are courteous.
Dr. Rhodes was so nice and friendly, he did my cleaning gently and perfectly. I have not had a perfect and smooth dental experience as this. I would give 10 star and highly recommend.
Mel Rumsey
The staff here is awesome. I just had a great experience with Nicole the dental hygienist. She kept me laughing the whole time. Now that I think about it that was a great tactic to get me keep my mouth open.
This was also my first time with Dr. Rhodes. He was kind and attentive to my concerns.
Thanks for the good experience y'all!
Leann Johnson
This place is so amazing! I had been going to another dentist for quite sometime and was never really satisfied with my experiences, but when I came here and saw Dr. Frank it was completely different. He had very good bed-side manner, he was genuine and very trough. The last dentist I went to never took their time with me and it seemed I was just rushed out the door, but here Dr. Frank and his staff went above and beyond to meet my needs and I never felt like "just another patient". I also love that they do everything out of their office. Meaning, I went in there and found I had 5 cavities and they took care of everything that day. I didn't have to wait for them to have a crown made for me, they do it there in the office. So a process that normally takes a week or more only took 3-4 hours at Modern Dentistry. I would definitely recommend this place to anyone I meet!
Alejandra Guadian
I called yesterday to ask about making an appointment to get dental work done. They told me they would call me back within a couple of minutes. I didn’t get a call back, so I decided to call an hour after. Alicia answered the phone in a rudely manner saying they were busy and still hadn’t gotten a chance to talk to the doctor. She said she would call me later that day. It’s now the next day and I never received a call back. I’m not speaking for the whole office, but as for Alicia, she needs to learn a little more about customer service and how the sundown rule works.
Jacob McBride
Dr. Megan’s was very nice and very thorough doing my cleaning, very friendly and personable, great experience
Kim Holland
I have followed Dr Nguyen around the Central Texas area.. She does amazing work and made it so I could smile again.. Not only is she an amazing Dentist… she is an amazing person!!! The staff at this facility are by far the best… Always polite and accommodating.. I won’t go anywhere else!
Alex Pugach
Needed an emergency root canal as I had excessive pain. The crew stayed after hours to get it done for me, until almost 8pm. Thank you to Nelly, Chris, Priscilla and of course Dr. Strong for doing that. Would highly recommend and it's obvious they really care about the customer!
Duke Saldivar
Fantastic place and staff. Handled my dental emergency withi 30' of my call for help. I have a new dental provider now. And they are in Round Rock and I live in West Austin. Worth the drive! Highly recommend Modern dentistry.