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Review of Reel Family Dentistry

Reel Family Dentistry:

Reel Family Dentistry is a dental clinic located in San Angelo, Texas. The clinic provides services in various categories, including cosmetic dentistry, orthodontics, and general dentistry. The clinic is open Monday through Friday, from 7:00 am to 5:00 pm, and on Saturdays by appointment only. The clinic is closed on Sundays.

The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its professional and friendly staff, while others have criticized the clinic for its poor customer service and lack of professionalism. Some customers have also complained about the clinic's appointment and rescheduling fees, which they consider to be excessive.

Despite the mixed reviews, the clinic has several positive reviews from satisfied customers. Many customers have praised the clinic for its excellent services, including deep cleaning and root canal procedures. Some customers have also praised the clinic's hygienists and dentists for their gentle and professional approach.

Overall, Reel Family Dentistry is a dental clinic that provides a range of services to its customers. While the clinic has received mixed reviews, it has several positive reviews from satisfied customers. If you are looking for a dental clinic in San Angelo, Texas, Reel Family Dentistry may be worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Reel Family Dentistry Reviews - 16

3.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alexandra Gibbs

Won't be coming back. Don't waste your time. Okay dentistry riddled with random appointment and rescheduling fees. No one should have to pay a $25 cancelation fee when calling 48hrs in advance, I've actually never heard of something so ridiculous. Almost positive we were being discriminated against, so I would strongly say if you're a part of the lgbtq community not to come here.

Hailye Stewart

I was with the woman dentist. Multiple appointments and she never said hi, or bye. The last time I saw her she gave me an incredible amount of attitude after having her tighten my retainer and I told her it wasn’t sitting on my teeth (I get my teeth would shift, but the retainer was lopsided on one side). She told me “no”, not even an explanation as to why. She then proceeded to tell me to see another dentist for my permanent retainer. It was extremely frustrating considering the back and forth appointments and her canceling on me the day before one. So she left a bitter taste in my mouth. Of course I would love to complain to the head of the business, but it’s a family business so…

Lisa Ladd

Dr. Justina Reel was amazing! She not only was very gentle with my teeth and the one she pulled out but she agreed to see me when no one in San Angelo would being that I have a heart condition!! I high recommend her she really seems to care about you and does her best to make you feel very comfortable. Also the ladies in the front have been very nice and helpful!! Will be using this office as my regular dental office!

brittany yant

My husband had an extraction while his tooth was abscessed , no other dentist would have done that, by the next day his face was completely swollen, they said it was probably dry socket. That evening we went to the ER where he was immediately admitted for a severe infection, he was hospitalized for almost 2 weeks. The Reels gave him no antibiotics, no pain killers and in no way remedy their malpractice, I urge you do not go here, it’s unsafe and they do not care about their patients well being... there are much better dentists in town.

Lynne Yarbrough

Karah was excellent! She is so very nice and has a very gentle touch. My teeth have never felt cleaner! I would HIGHLY recommend this facility for your dental needs. The front desk was pleasant and got me in right on time with no waiting. Dr. Reel was sweet and attentive to my concerns. They have a garden-like setting for you to enjoy.

Kevin Byrd

I had a deep cleaning today, the Reel family were very professional and kind. The Oral hygienist “Jessica” did a very thorough job! The office was clean with a friendly environment. I highly recommend Reel Family Dentistry.

alta quintana

Dr. Harold Reel and his assistant were amazing! Second time I was in a dentist office since I was a child, I was very nervous. They both calmed me down by talking to me and making me feel comfortable. Thank you all for being so kind!

Jennifer Durgeat

We established care at this office a couple of years ago. My husband, three daughters and I are all seen here. We've had cleanings, fillings, and my two oldest daughters are receiving orthodontic care at this facility. I couldn't be happier with the services provided! The ONLY hangup is that sometimes there aren't always appointments available - but they're a busy clinic which says a lot about them!

Jezebel June

Justina is amazing. She was kind and talked me through everything. So happy I found them. If anyone is leaving ugly reviews, they are lying. There is no way any are true.

Sandy Seidel

My hygienist was wonderful! I had what they said was a small cavity in the back they called the "buckle" I ended up with a huge brush on my face for 2 weeks. I give 5 starts for the hygienist!

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