Review of Merit Dental
Merit Dental: a dental clinic located in Orem, Utah that offers a wide range of dental services including dental implants, endodontics, orthodontics, periodontics, oral surgery, and teeth whitening. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM. Merit Dental has a team of professional and friendly staff who are dedicated to providing quality dental care to their patients.
While some customers have had negative experiences with Merit Dental, others have had positive experiences and highly recommend the clinic. Some customers have praised the clinic for their professionalism, transparency, and quality of care. They appreciate the staff for being friendly and accommodating, and for making them feel comfortable during their appointments. Some customers have also expressed their satisfaction with the pricing of the services offered by the clinic, stating that they feel the pricing is fair and honest.
On the other hand, some customers have expressed their disappointment with the clinic's scheduling and billing mistakes. They have reported that the clinic has canceled appointments without sufficient notice, causing them to lose wages and time off work. Some customers have also reported billing mistakes, which have caused them to pay more than they should have. Despite these negative experiences, the majority of customers have reported positive experiences with Merit Dental.
Overall, Merit Dental is a dental clinic that offers a wide range of dental services and has a team of professional and friendly staff. While some customers have had negative experiences with the clinic, the majority of customers have reported positive experiences and highly recommend the clinic for their quality of care, transparency, and fair pricing.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Elizabeth Roberts
MERIT DENTAL IS AMAZING!! Broke my front tooth half off Friday night [7/3], have no dental ins., and called literally 32 different dentist that could possibly see me as a new client AND emergency! Had 2 out of the 32 call me back. One was to tell me he wasn't open nor did he know of any dentists that were (7/5/21) except for MERIT DENTAL!! Not only did they say yes come on in, but were empathetic to my situation and got me right in, and brilliantly fixed my tooth to where you can't tell there was a 'before', [kids never even noticed a difference]! Walked in to gift bag ...hello, a blanket ...they just get me!! Honestly, felt like I'd been going there for years!!! HIGHLY recommend them & not just for the super soft blanket; bedside manner - perfect! Financial Responsibility explanation (and every effort possible to help cut the cost) - Perfect10! Empathy for patient - 20 Perfection!
jen lingwall
Seriously the best dental experiences I've had! You're greeted by super sweet girls when you walk in...the care team is amazing and puts you immediately right at ease. Dr C is patient, kind and just takes his time to make sure you are doing okay as he's going along.
i really don't like going to the dentist and use to put it off but not with them. Give them a try...they'll become you new best friends!!!
Derek John
They're amazing here! I can't recommend them enough. They're very prompt, friendly, and do great work. They're upfront with pricing and go above and beyond to get you taken care of. Thank you Merit Dental!
Denton Peterson
Absolutely loved Merit Dental! Brooklyn started things off amazing by scheduling my appointment and making sure things were set for my schedule. Amber was also wonderful as she got me squared away and made sure things were correct and up to date with my insurance. Both Keisha and Heidi were so efficient and friendly with my x rays and cleaning. Dr. Deloach did an awesome job was very hands on and thorough! Michaela was awesome as an assistant as well. Can't say enough about this Dental office. Great job and a huge thank you!
AnnaM
Going to a new dentist makes me very nervous but Merit Dental are so kind and helped me feel so comfortable and receive the right treatment I needed! What an amazing team, they just give it to you “straight” and don’t cut around the lines!
Makail Jones
The whole team is amazing! They listened to my worries about my sensitive gums, gave me a quality clean, were gentle, and I left feeling great! Dr. Christensen is awesome and Heidi is the best. I’m really happy going to Merit Dental and highly recommend.
Makayla Flynn
I've never had a better experience at any other dentist office. The dentist and staff are phenomenal and go above and beyond to make you feel comfortable during your appointment. I got to interact with Heidi, Maddie, Amber, and Dr. DeLoach, and they were all fantastic and very personable! I'm so glad my husband and I switched over to Merit Dental!
Jonathan Campbell
I have been with this staff (other than the current dentists, which are great) long before it was Merit. They are amazing people, it feels like some can be considered family (Heidi for sure) . I get nervous every time I need a filling or root canal. I'm surprised every time at how little pain and how smooth of a procedure I go through. This team with Merit has found some great dentists to complete the crew and I feel like they are 5 star all around now. My visits are a welcome break from my daily grind, I enjoy going to the dentist with this staff.
Plus, my wife gets very bad anxiety from dentists, Merit was the first to work on her in years and she has not had a single anxiety attack.
Tiffany Napierski
I just had my first appointment at Merit Dental and I truly have never been more impressed with a dental office and staff like I was today. I have really bad dental anxiety (no clue why, and I know it’s ridiculous ) but because of this I have been to many different dentists never feeling completely comfortable. Until today, I finally found one that I will stick with forever. If you are looking for a dentist I would genuinely recommend you go to Merit!
CabooseDonutGriff32
In 10 years of dental procedures, I have never experienced such professionalism and care. Merit Dental is the real deal. From start to end the entire staff was attentive, caring, accommodating, thorough, and exemplary. I had a bad filling fixed and two crowns, and every little detail or concern was attended to or addressed. Dr. Christensen and staff set the bar for any other dental team. My mouth feels great, and I can tell that the work will hold up for many years to come. I will be referring anyone who needs dental work to Merit Dental! Thank you so much!