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Review of Merit Dental

Merit Dental: a dental clinic located in Orem, Utah that offers a wide range of dental services including dental implants, endodontics, orthodontics, periodontics, oral surgery, and teeth whitening. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM. Merit Dental has a team of professional and friendly staff who are dedicated to providing quality dental care to their patients.

While some customers have had negative experiences with Merit Dental, others have had positive experiences and highly recommend the clinic. Some customers have praised the clinic for their professionalism, transparency, and quality of care. They appreciate the staff for being friendly and accommodating, and for making them feel comfortable during their appointments. Some customers have also expressed their satisfaction with the pricing of the services offered by the clinic, stating that they feel the pricing is fair and honest.

On the other hand, some customers have expressed their disappointment with the clinic's scheduling and billing mistakes. They have reported that the clinic has canceled appointments without sufficient notice, causing them to lose wages and time off work. Some customers have also reported billing mistakes, which have caused them to pay more than they should have. Despite these negative experiences, the majority of customers have reported positive experiences with Merit Dental.

Overall, Merit Dental is a dental clinic that offers a wide range of dental services and has a team of professional and friendly staff. While some customers have had negative experiences with the clinic, the majority of customers have reported positive experiences and highly recommend the clinic for their quality of care, transparency, and fair pricing.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Merit Dental Reviews - 174

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Min

The dynamic hygiene team is one of the best I have ever had the pleasure of interacting with. Heidi and Kaisha work really well together and make you feel at home in a dental office. Heidi has been my hygienist for years and it is a bonus that my daughter gets to work with her! They are both worth visiting the office for!

Annalece Voss

I’ve always been wary of dentists, so when I went to Merit Dental for the first time I was nervous. However, my experience was phenomenal! Each person was so friendly, honest, informative and kind. They were very attentive to anything I needed. They additionally took time to explain what they were seeing and all the options available to me. I felt very respected and would highly recommend them to anyone looking for an honest and quality dental experience!

Randy Grow

I called Merit Dental today and they got my wife in the same day, they took very good care of her. They have a very good staff and I will be sure to go back for all my Dental needs. I'd recommend them to anyone. Thank you.

Coty Guilfoyle

My experience with these folks was amazing! The staff were very polite and Upon walking in I felt right at home, I received great customer service, and the care I received during my procedure was outstanding, I felt that my over all well being was top priority. I would definitely recommend friends and family to visit this facility. Thanks again!

juanita k

Dr. Christensen and nurse Rachia were wonderful! Amber the receptionist was also informative enough to make sure my insurance would cover certain procedures. Even came up with a payment plan for me. They are honest and kind. Got an extraction today dr C and the nurse were patient and professional with me. If I was in pain at certain points of my toothe we stopped and numbed me a bit more and waited til I was able to proceed with the extraction. It was also my first visit and my experience with them has been wonderful and comfortable. Happy holidays to you and to me because I am now able to eat comfortably. Thank you Merit Dental Office in Orem!!!! Come here!

Jordan McEuen

I have loved everything about this dental office. Super great staff, very friendly doctors & a great location! My kids even enjoy their time at the dentist! We have never had a better experience at the dentist than we did here! Thank you Merit Dental!

Jesse Bloomfield

Excellent experience at Merit Dental. The staff was very knowledgeable about my care. The doctor was great and afterwards Amber was able to go over all my options to get all my needed work done. Awesome experience.

Amanda Jones

I loved my experience with Merit Dental! Brooklynn scheduled my appointment and the text reminders helped me to come in at the right time. The staff was all around wonderful. I had two crowns placed and they were tricky with my small mouth! Everyone made me feel comfortable during my visit. I will definitely be coming back!

Jeanette Shurtz

I love the staff at Merit Dental. They know each patient well. We can talk about my pregnancy at length while their fingers are in my mouth; quality conversation, quality work. See them!

Alex

My first visit was so wonderful here. Everyone from the moment I walked in was incredibly friendly and knowledgeable. I appreciate the way they let me chose the type of service I received. I am so happy to have found my new long term Dentist.

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