Review of City Center Dental
City Center Dental: a dental clinic located in Salt Lake City, Utah, that offers a wide range of dental services, including cosmetic dentistry, oral surgery, orthodontics, pediatric dentistry, periodontics, and general dentistry. The clinic is open from Tuesday to Friday, from 7:00 AM to 3:00 PM, and is closed on Mondays, Saturdays, and Sundays.
The clinic is conveniently located on 530 E 500 S, and the staff is known for being friendly and helpful. Patients have praised the clinic for its thorough dental exams and the staff's ability to explain all treatment options. The hygienists are also known for doing a thorough job of cleaning teeth, leaving them looking beautiful.
However, some negative reviews have been left by patients who felt that they were upsold on treatments they did not need or were charged more than the value they were quoted. One patient even claimed that they were hurt during a consultation. Despite these negative reviews, the vast majority of patients have had positive experiences at City Center Dental and have praised the staff's professionalism and customer service.
If you're looking for a dental clinic in Salt Lake City that offers a wide range of services and has a friendly and helpful staff, City Center Dental is worth considering. However, it's important to do your own research and read reviews from other patients before making a decision.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Max Moeller
100% do not come here. Came in for a cleaning, and they did a consultation instead (and billed my insurance for the cleaning that didn’t happen). Told me I had a million cavities that another, more trusted/seasoned, dentist said I did not have even half of. When I mentioned that was way more than I could afford, they tried to sell me on a payment plan.
On my paperwork, it had them removing two cavities that are indicated to be located on the top of my two metal root canal caps. One of which they wanted to extract and then do a cavity filling on later?? Please explain to me how you fill a cavity on a metal surface, let alone one that you’ve removed. I’d love to know.
Absolutely tried to upsell me on work I didn’t need. Went over the codes with my insurance and they didn’t mark down what my insurance would have actually paid, which would have left me paying out of pocket more. I will not be returning, and you shouldn’t either.
Karly Ackley
I am not usually one to leave reviews for places but I have had such a terrible experience with this place and their very sketchy book-keeping! I went in for a cleaning in January 2022 and then my wisdom teeth removal in February 2022. Insurance ended up not covering most of it due to a mistake on the dentists end. Something about the licensing of the dentist and they assured me my bill would be written off. Over the next year, they would send me a bill every few months saying I owed them money, I would call and they would assure me it was written off. Well end of December 2022 comes and I get an email that my bill is overdue and is being sent to collections. I call AGAIN and this time, after a whole year of back and forth, they tell me nobody in the office ever recalls talking with me and there’s no reason my bill should be written off. Luckily I had a physical copy of a statement they sent me which stated a write off. The lady backtracked very fast and it got taken care of. Very shady and not worth the hassle!!
Christine Robinson-Sampson
I was quite nervous to see a dentist BUUT City Center Dental was such a comfortable & calming environment to be in. My appt went pretty easy. The DA was very reassuring & explained everything to me as she went from task to task making sure I understood what was going on. The Dentist herself was quite charming. I appreciate everyone at City Center Dental for the amazing experience. AND for Delta Dental, you need to get on the ball.
Happy New Year Everyone.,!!!
Jeffrey Yau
This is my second visit to this clinic. The staff are always so friendly and helpful. Dr Travis Dixon does a thorough job of examining as well as talking through all options for treatment. Great team to be under the care of!
Melinda Garrett
Great excellent staff go through steps what you need to do next really explainable very professional willing to listen to you and do job thoroughly slow and take your time I recommend does dental clinic at anyone
Mari yazmin Forero
I would love to give 0 stars, the clinic charges more money after you pay the value they said when starting the treatment. Conclusion I lost money and time and on top of that I felt that they hurt my teeth during the consultation. I do not recommend this store!
Aubry De La Paz
The dentist, doctor, receptionist, and the whole staff there are absolutely wonderful! They always make me and my kids feel super welcomed in every time we go in! Best dentist ever!
Holly Carrillo
I took my son there and the staff was very friendly and helpful. I liked that we were able to get in very quickly as he is a new patient. Taking him back next week to have some work done, we’ll see how that goes...
Summer Cordova
Dr. Dixon and his staff were very nice, thank you for the positive experience. I will definitely come back as a patient
Elaine Moser
The hygienist did a thorough job on cleaning my teeth they have never looked better.Beautiful!