Dentistry By Design

This is my first time going to this establishment. It was beautiful on the inside. And more upscale than your regular dentist office. I kinda felt like I was in the spa I was so relaxed. They addressed each and every problem or question that I had. Megan talked to me the whole time whether it was her talking me through what she was doing to just have a conversation to keep me entertained. I’m happy to call this my new favorite dentistry. I will be going here and here only moving forward. I HIGHLY RECOMMEND

This is a wonderful place! Everyone is so patient and nice. Our Dental Hygienist Kayleigh took extra care with my Baby Girl. I enjoy the atmosphere at every visit!

This was my daughter's first visit here. The staff was very hospitable & professional while cleaning my 7 year old's teeth. We were in and out within 30 minutes of our appointment. My daughter & I left with great confidence for her upcoming dental care. Without me uttering a word, my daughter said she loved this dental office!

Our family has been trusting Dentistry By Design for almost 13 years. They have always taken care of us. Today, I had an old crown fall out and they squeezed me in this afternoon. Fantastic customer service, as usual, from the front desk, to the techs and all the dentists. Thank you!

My visit was very professional and the staff was very friendly and made me feel welcomed. My treatment by Marion and Sharon went well.

Sharon cleaned my teeth and took the time to make me feel comfortable.

I was very happy to see Katilyn who always greets me with a smile. Thanks to all of you.

Thank you Dr. Patel for making me feel comfortable during my procedure. I truly am grateful to you.

I was very pleased with the service I received. The hygienist was friendly and professional. She advised me of each step she took to clean my teeth.

The staff here are professional. The place is very clean. Dr. Patel is amazing she is patient with you. She explains everything as she go along. My hygienist Sharon did a awesome job. She made me feel comfortable and answered all of my questions. I thinks I have found my dentist. Yes I would recommend them!!

Growing up I had several bad experiences with my pediatric dentist and since then have had a pretty large fear of seeing the dentist. Dentistry by design is by far one of the most comforting and relaxing dentist office I’ve ever been to, and they always accommodate any nervousness I have. They are extremely gentle and they always explain everything they do, which I appreciate greatly due to my dental anxiety. 5 stars!!!

My father and I had been a patients of Dr. Vernon for over 30 years. I called to request the new dentist, Dr. Patel, assist me in getting some antibiotics for my father’s teeth cleaning. I only requested that they call the primacy care doctor’s office. They told me to contact my father’s surgeon. My father has no surgeon. When I called back to speak to the office manager, she went belligerent telling me that she told me last time Dr. Patel would not provide the antibiotics. I tried explaining what I requested, but because she is unprofessional, she would not listen. She told me that they were no longer affiliated with Dr. Vernon. That was obvious, because this would have never happened under her watch. We got into a shouting match, so I hung up. Katelyn, the office manager then had someone else to call and “dismiss me” as if I were a child from the practice. I never planned on ever going back. I then asked to speak for Dr.Patel. The Katelyn on the phone told me she had left for the day. In 30 minutes, Dr.Patel called me back. She listened for about 5 minutes and then went to listen to the call tape. She said she couldn’t let me return because I told Katelyn that she was a child to me. I respected her opinion, but told her this was unprofessional and potentially racist. She assured me otherwise and said your father can still come to my practice. Was she kidding? I told her that if they mistreated me they would definitely mistreat a senior citizen. I just asked for our dental records. These unprofessional people took it to another level trying to mail a dismissal letter to my residence. I returned it to sender. But that wasn’t enough, they went in my file and emailed me the letter and my dental records through an unsecured email. I told them please do not email me or contact me again or I would consider this harassment.
Dr. Vernon a wonderful professional dentist built this practice over 30 years with love and labor. Dr. Patel and her staff have no clue how to treat customers who are middle aged and senior. I know they are idiots because my father and I are guaranteed payments through our insurances. Don’t they have office work to do versus emailing me for something petty they did? This is no longer “Dentistry by Design “ but is “Dentistry for the Dumps!”

My family and I have been patients of Dentistry by Design for over two years now and we absolutely loved Dr. Vernon and we were sad to see her retire. However her staff is absolutely phenomenal and Dr. Patel is just wonderful. The young ladies at the front desk are so pleasant and helpful any time I have called with questions or concerns. If you are looking for a new dentist I highly recommend Dr. Patel and her staff!