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4.6

200 reviews
Dentist

Review of Complete Dental Care of Richmond

Complete Dental Care of Richmond:

Complete Dental Care of Richmond is a dental practice located in the heart of Richmond, Virginia. The practice is open from Monday to Thursday from 8:00 AM to 4:00 PM and on Wednesday from 9:00 AM to 4:00 PM. The practice is closed on Fridays, Saturdays, and Sundays. The office is located at 11540 Midlothian Turnpike, Richmond, VA 23235. They can be reached at (804) 594-6916.

The practice offers a range of dental services, including routine cleanings, fillings, crowns, and extractions. The staff is friendly and professional, and they make every effort to ensure that their patients are comfortable during their visits. The office is clean and well-maintained, and the equipment is modern and up-to-date.

While some customers have reported long wait times, others have praised the staff for their professionalism and caring attitude. Some customers have also reported that the practice has tried to bill them for services that were not covered by their insurance, which has caused frustration and confusion.

Overall, Complete Dental Care of Richmond is a reliable and professional dental practice that offers a range of services to its patients. While there have been some negative reviews, the majority of customers have reported positive experiences with the practice. If you are in need of dental services in the Richmond area, Complete Dental Care of Richmond is definitely worth considering.

Amenities

  • Wheelchair accessible restroom

Complete Dental Care of Richmond Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Corinne Hoke

Did not feel like a dentist office. clean, super environment. Everyone courteous, Everyone is very friendly and nice.

william dorsey

They are very caring and professional. I Would recommend Complete Dental to anyone looking for excellent dental care.

Adrienne Costigan

Adrienne Costigan

👍 👎 😐
Friendly Staff Comfortable Environment Patient Care

Absolutely amazing! I always dread the dentist because at a lot of places I simply feel judged and embarrassed of my teeth. This is not the case at Complete Dental Care. Everyone was super nice, helpful, and patient with me. I was even given a blanket because I was cold! I was walked through each step of the process and they answered any questions I had along the way. Not once did I feel embarrassed or felt like they were judging me. I am so happy to have found my new dentist office.

Iris Watts

Iris Watts

👍 👎 😐
Good Service Family Friendly Convenient Location

Very busy place. My first time there. The sign means what it said. Complete Dental. My old dentist merge with this location. I was glad Jackie was there. She took care of me and my son. Be back next month with the rest of the family.

Carol Van Horn

Carol Van Horn

👍 👎 😐
Comfortable Good Care

I have always had a fear of going to the dentist. I just dread it but the staff and doctors at Complete Dental Care make you feel so comfortable and take such good care of you that for the first time I found a dentist I love!

Rob Baxter

Rob Baxter

👍 👎 😐
Insurance Issues Poor Customer Service Overcharging

Knowingly performed services on me that were not covered by my insurance. Did not give me the option to perform these services, nor did they inform me that they were extra.

Now they are sending me an invoice weeks later. I called to inquire - no path to resolve besides paying, so they are sending it to collections.

My previous dentist that I went to for well over a decade never charged me for routine checkups. This placed has charged me quite a bit now.

Edit: Lance I already called on Tuesday - I was brushed off. You can call me?

Update: still no call from Lance, but still plenty of past due invoices coming in the mail.

zach pierce

zach pierce

👍 👎 😐
accommodating informative quick

I joined CDC of Richmond as my former practice had to move patients around.
I had to reschedule my visit here a few times but they were very accommodating. This was also a coordinated visit finishing work from an endodontist. Overall everything went well. I was in and out super quick. The doctor was very informative and helped me come up with a new treatment plan based on previous treatment.

Everything seemed a bit rushed - like getting the pano x ray and some of the other x rays but I get the sense dentist offices are always popping off.

Very happy with my visit and looking forward to getting my teeth fixed.

Elio Conroy

Elio Conroy

👍 👎 😐
Kind Staff Confident Care

Every person I came into contact with was so kind! I left feeling confident that I would be taken care of at Complete Dental Care for as long as I use their services.

Sierra Kacher

Sierra Kacher

👍 👎 😐
Friendly Staff Good Service Patient Care

I've gone to this practice for four years and I always have a great visit. Everyone on staff is friendly and kind, they explain procedures and prices in an understanding way, and they remember their patients as individuals. Even after moving further away, my family still chooses Complete Dental Care of Richmond.

Linda Reid

Linda Reid

👍 👎 😐
Professional Caring Detailed Explanation Highly Recommended

Seen on emergency basis. Everyone from start to finish very professional and caring. Staff explained everything in detail for follow-up. Will highly recommend this dental practice.

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