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3.9

17 reviews
Dentist

Review of Dr. Sandra Smith Family Dentistry

Dr. Sandra Smith Family Dentistry is a dental practice located in Richmond, Virginia, that specializes in providing dental care for the entire family. The practice is open from Monday to Saturday, with extended hours on Saturdays, to accommodate patients with busy schedules.

The dental office is located on Jefferson Davis Highway and has a clean and welcoming atmosphere. Patients have praised the office for its cleanliness and friendly staff. The staff is known for being professional and knowledgeable, and they work hard to ensure that patients feel comfortable during their visit.

The practice offers a range of dental services, including fillings, root canals, extractions, and cleanings. Patients have reported that the dental procedures are done with great care and expertise. Dr. Smith is known for explaining the procedures in detail and showing patients why they are necessary.

While some patients have reported issues with billing, others have praised the practice for being understanding and willing to work with patients' financial situations. Patients have also reported that the practice is accommodating and will take patients in for emergency dental care.

Overall, Dr. Sandra Smith Family Dentistry is a great option for families looking for a dental practice that provides quality care in a welcoming environment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dr. Sandra Smith Family Dentistry Reviews - 17

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gary Tillman

I just erased a scathing review of Dr. Smith and changed my mind.She took me in when I had an emergency and that made me stop writing. However, Everything has changed. I believe that Dr Smith has issues with my race and most of all the fact that I am on disability. When received a large sum of money she was so nice .b but since that has changed she will not call back even after a referral that she directed me to do and when I finally got an appointment she ask me why I got the extraction I said " cause you said so !!! I have always payday bills,but all of a sudden she wants it now.
Thank you Dr., but no thanks

Sha Mc

Love me some Dr Smith, she is very nice, she communicate with her patients, the office is always clean and welcoming, I been going to her for years and love it, the works are fantastic too.

Sharita Scott

Very disappointing! Never had cavities but coming here I did! Billing was never correct. Left and have never had a cavity or any issues with billing. The best thing I did was never return.

Nv B

Today was my son's very first visit to a dentist.We went to Dr.Smith. the staff was super friendly..and dr Smith was amazingly patient with my son. I couldn't of asked for a better experience! Worth the 30 min drive! Thank you!!!!

Scott Huffman

I first went to Dr. Smith in November 2019. I was new to the area and had a toothache. At the time I didn't have dental insurance so she did a medicated filling to get me out of pain with the plan for a root canal when my dental insurance went into effect. She was very understanding and willing to work with what was best for my financial situation. I did go back for the root canal and it was a great experience. I had absolutely zero pain from the procedure. She has also done a few fillings for me, and after seeing her for nearly a year, I will say that you can't go wrong with choosing her as your dentist! She explains everything she's doing and shows you why it needed to be done. The hygienists at her office have also been great. Being new to the area, I kind of took a chance by picking a dentist at random, but I couldn't be happier with my choice. Dr. Smith is now my dentist longterm!

Joanne Botkin

Dr. Smith is a very caring dentist. She and her staff readily put you at ease. Very up front and explains options well.Best extraction ever. (Back molar with crown and lonng roots). What could've been a surgical extraction turned out to be a simple one under her expertise. Definitely going back for rest of my dental work!

A B

Dr. Smith is a fantastic dentist and I recommend her to everyone. Her staff is friendly and helpful, and she is wonderful with a great "bedside manner" and personality. I have been taking my kids to her for over 15 years and hope I can continue to go to her practice for many more.

Toni Davis

AWESOME, Dr.Smith is kind, patient and knowledgeable. She was wonderful with my husband (who has a fear of dentist). She explained everything that She was going to do. No unnecessary procedures just to get your money. Her staff is amazing also ( you rock Jasmine). This dentist will continue to get our business. She called to check up on my husband to see how he was doing. Thank you Dr. S.Smith DDS.

Yolanda Harmon

Dr. Smith & her staff is wonderful! Had a tooth extraction today, she did a fantastic job! & her helpers were great also! I strongly recommend her!😊

Raymond White

She and her crew are alsum hands down best on Southside of the James

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