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4.6

107 reviews
Dentist

Review of Glenside Dental: Ailin Shan DMD

Glenside Dental: Ailin Shan DMD is a dental clinic located in Richmond, Virginia. The clinic offers a range of dental services, including routine check-ups, cleanings, fillings, root canals, and more. The clinic is open six days a week, from Monday to Saturday, and is closed on Sundays.

The clinic has received positive reviews from patients, with many praising the professionalism and kindness of the staff. Patients have also noted the efficiency of the clinic, with appointments starting on time and the staff taking care of patients right away.

One patient noted that they had tooth pain and were able to get an appointment as a new patient the very next day, which they described as a rarity. Another patient commented on the flexibility of scheduling, with Saturday appointments being a great option.

While most reviews are positive, there have been a few negative comments. One patient noted that they did not feel like their teeth were thoroughly cleaned during their visit and that they did not receive a goodie bag, which they usually look forward to. Another patient mentioned feeling anxious during their appointment, but noted that Dr. Shan and her hygienist assured them that they were in good hands.

Overall, Glenside Dental: Ailin Shan DMD is a well-regarded dental clinic that offers a range of services and has a professional and efficient staff. Patients looking for a new dental provider in the Richmond area may want to consider this clinic.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Glenside Dental: Ailin Shan DMD Reviews - 107

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ariana tocute

Went scrolling on Google looking for a dentist and stumbled upon this little gem. I read reviews, did a little research and decided to call and see if they were accepting new patients. I was super skeptical because I have not encountered the best dentists or dental offices. I called and was able to get a new patient appointment in less than a weeks time. Then I arrived for my appointment super nervous and anxious, however Dr. Shan and her hygienist assured me that I was in good hands and to worry about nothing. Let me just say, Dr. Shan is AMAZING. I went with intentions of doing the normal, (cleaning, x-rays, etc.), and creating a treatment plan, however I left with root canals and fillings done all at the same time in one sitting. And they were done amazingly and effortlessly. I left looking and feeling like a million bucks! I say THANKS ladies, and Dr. Shan, YOU ROCK!!! And changed my life today in more ways than you could imagine. I will definitely be returning and referring everyone right on over!

Angela Litrel Houle

When patients ask directions, statements like north of west broad where Glenside intersects with Bethlehem would have been more helpful than "close to mission BBQ".
Service was great. I am ecstatic that I can brush my teeth without pain. The absolute joy of being pain free. I can't appreciate enough.

Cris Battle

I love Dr. Ailin Shan’s dental office! She and her staff are always so polite, friendly, and efficient. They respect my time! I’ve been seeing Dr. Shan since 2013 and would recommend her services to everyone! Awesome dental office that values their clients!

Donna Lamkin

I've been a patient of Glenside Dental for many years and it's always such a pleasant experience for my cleaning and check up visits. Both Dentists are amazing and their staff are all very professional and friendly.

Upesh Patel

I had tooth pain and Glenside was able to get me in as a new patient the very next day (a Saturday). This is a rarity. On top of that the staff and doctor were super friendly. Top tier service.

Yvonne Hargrave

My very first visit to this dental office, and I really enjoyed the visit everyone was comfortably nice I could ask any questions, and got direct answers.

Nicole Jordan

Great experience here. The team is so nice and goes above and beyond to make you feel comfortable. I have had a fear of doctors for so, long, but Dr. Mike has such great energy and makes you feel very comfortable while in the chair. I always have little to not wait time. I have worked with Dr. Shan in the past and just is just as great.

Suzyque01

Do not recommend. They are not very adept at verifying insurance coverage. They were on my list of preferred providers by my insurance carrier. But for some reason they said they couldn’t verify coverage. I emailed all documentation and verification of coverage phone numbers a week before appointment.

Shanta Henry

Dr. Shan and her staff are phenomenal. I have a fear of dentists and Dr. Shan alleviated that fear. It didn't hurt that Rocky 4 was on in the exam room because that is one of my favorite movies. I felt very comfortable at Dr. Shan's office.

Margaret Moore

This is hands down the best dental experience I have ever had. I have anxiety and they made me feel such at ease. Great friendly staff.

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