Review of Ideal Smile Dentistry
Ideal Smile Dentistry: Providing Dental Care Services with Mixed Reviews
Ideal Smile Dentistry is a dental care provider located at 8904 W Broad St, Richmond, VA 23294. The clinic offers dental services to the community, including general dentistry, cosmetic dentistry, and emergency dental care. The clinic is open from Monday to Thursday, from 8:00 am to 5:00 pm. However, the clinic is closed on Fridays, Saturdays, and Sundays.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent services, while others have criticized the clinic for its poor services. Some customers have complained about the long wait times, while others have praised the clinic's staff for their professionalism and friendliness.
One of the customers praised the clinic for its excellent services, saying, "Have had a lot of work done at Ideal Smile. I am extremely happy with the service I get here! The staff is courteous, professional, and Dr. Elkhatib is absolutely amazing! Definitely coming back!"
However, some customers have criticized the clinic for its poor services. One customer complained about the long wait times, saying, "This office is a mess starting with the manager. 3 young girls were working there and were so helpful and nice. It's suspicious how even the doctor alrababa left. Very unprofessional people working there now. Would not waste my time here. They don't know anything. They don't accept patients is it because nobody wants to work there."
Another customer complained about the quality of services provided by the clinic, saying, "This is the most ridiculous dentist I ever been to. I don't recommend this place. They don't care about your teeth. My fillings are horrible. My teeth didn't get cleaned the right way, and you will sit for 2 hours in a chair before even getting seen. They rush and are overworked at this place. It's a filthy hole in the wall. Go somewhere else; you will be wasting your time."
Overall, Ideal Smile Dentistry has received mixed reviews from customers. While some customers have praised the clinic for its excellent services, others have criticized the clinic for its poor services. If you are looking for a dental care provider, it is recommended that you read the reviews and do your research before choosing a clinic.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
J Aboulhosn
I’ve been a patient of this practice for 2 years. I’ve been under the care of doctor A and he truly has been a godsend. He’s incredibly knowledgeable, professional, very thorough and methodical in his approach to your dental plan. It’s evident that he’s passionate about his job and his patient’s oral care. (believe it or not) his upbeat and infectious energy, makes coming to the dentist, a not-so-bad experience!! You can tell employees are happy and it’s a good atmosphere. I’m always laughing with the staff and everyone there is super nice and welcoming.
The practice overall - is amazing. From the agents at the front desk to the dental assistants and lab tech’s .. A++ rating. I highly recommend going to their office. They’ll take great care! Thanks Ideal smile! My teeth are 110% better under the care of your doctors!
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Hadeel Elimam
I recently had to go in to get my teeth checked out for the first time in a while due to tooth pain. They were able to fit me in quickly. Ended up needed a root canal and wisdom teeth removal. Dr. Alaa Alrababa listened to my needs and addressed them quickly. She was so gentle and sweet through out the entire procedure, without any judgement. She made sure I was always comfortable and most importantly not in pain. She gave me a new look on going to the dentist. The entire staff is super friendly and I’m glad I made Ideal smile my permanent dental office.
Markita Cousins
I called 9:30 am because I was having excruciating pains they set my appointment for 2pm. They got me in and out no wait I couldn’t be happier
Dana Sanders
I have always had a fear in dentist and unfortunately at age 40 I am going through the process of getting dentures. I had planned to get all my teeth extracted at one time but my anxiety took over and I only did my lower on the first visit. On my second visit Dr Omar and his staff took all necessary steps to make sure I was comfortable during the procedure of having the top teeth removed. By far is the best dentist I've ever been to and my spouse and children are also pleased with the care and patience of the entire staff. They really deserve 10 stars Thanks for everything and I'm excited to begin my denture process
Frances Nolte
I would definitely recommend Ideal Smile. Every dentist I have seen there was extremely nice. They explained things to me and were very gentle. The ladies at the front desk are very nice and helpful.
Destiny Hughes Hughes
Because I came here less then twenty minutes late to my apt ( I have a one year old daughter I had to take to her Greag Grandma that’s doing chemo treatments & I told the that) my apt was 8:30 it’s now 10:24 & I’m still sitting here waiting to be treated. I’m so angry I’m ready to cry & leave. EDIT: ended up leaving got a call at 11 🤣😭 just because I needed a longer procedure then the other two people that came in after me dosnt mean I should have to wait this time specifically because of my babysitter today & them knowing. I won’t be coming back BUT I DO WANT TO SAY THE MAN HAS MY RESPECT, I came in here before & he even gave me a free XRAY that’s why it’s 3 stars & I’m done with here.. The lady today is that places downfall. I see from other reviews too. Sorry I will no longer go here anymore GOOODBYE.
Katharine Helm
I wish I could give 10 stars. Ideal Smile is one of very few dentist practices in the area that accepts Medicaid. There is one female dentist and you know she is truly in this profession to help people. One of the most genuine providers I’ve ever met. This group truly seeks to provide effective dental care to those who may not otherwise receive it. As a physician assistant student on Medicaid, it has been very difficult to find dental care until I was told of Ideal Smile. They are very busy for these reasons, and you may have to wait, but it is worth the wait for the care they provide. We need more people like this in health care and the world!
Sayed Adel
Very rude behavior. They scheduled me for cleaning two months ago. When I took leave from my job and came to my appointment, they refused to give me service. Although they had already scheduled me two months ago but They said we cannot accept new paitions. I am not sure why but they just wasted my time, hold me waiting for two months and then they canceled my appointment.
Obi Ace
I was referred by a friend to go and fill a couple teeth and cleaning but it was a nightmare. She butchered my mouth and took her 3 mins to clean my teeth. It was rough and scary. While she was cleaning the 3 staff were talking to each other and wasn’t paying attention to me at all. I will cancel the upcoming appointment for myself and my wife. She went at she same place too and told me the same exact thing that i went through
Stephanie Lone
Dr. Alaa did a crown prep today for me. She was so great and gentle! I didn’t experience any pain. If you need dental work please go see her!