Search
3.8

77 reviews
Dentist

Review of Ideal Smile Dentistry

Ideal Smile Dentistry: Providing Dental Care Services with Mixed Reviews

Ideal Smile Dentistry is a dental care provider located at 8904 W Broad St, Richmond, VA 23294. The clinic offers dental services to the community, including general dentistry, cosmetic dentistry, and emergency dental care. The clinic is open from Monday to Thursday, from 8:00 am to 5:00 pm. However, the clinic is closed on Fridays, Saturdays, and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent services, while others have criticized the clinic for its poor services. Some customers have complained about the long wait times, while others have praised the clinic's staff for their professionalism and friendliness.

One of the customers praised the clinic for its excellent services, saying, "Have had a lot of work done at Ideal Smile. I am extremely happy with the service I get here! The staff is courteous, professional, and Dr. Elkhatib is absolutely amazing! Definitely coming back!"

However, some customers have criticized the clinic for its poor services. One customer complained about the long wait times, saying, "This office is a mess starting with the manager. 3 young girls were working there and were so helpful and nice. It's suspicious how even the doctor alrababa left. Very unprofessional people working there now. Would not waste my time here. They don't know anything. They don't accept patients is it because nobody wants to work there."

Another customer complained about the quality of services provided by the clinic, saying, "This is the most ridiculous dentist I ever been to. I don't recommend this place. They don't care about your teeth. My fillings are horrible. My teeth didn't get cleaned the right way, and you will sit for 2 hours in a chair before even getting seen. They rush and are overworked at this place. It's a filthy hole in the wall. Go somewhere else; you will be wasting your time."

Overall, Ideal Smile Dentistry has received mixed reviews from customers. While some customers have praised the clinic for its excellent services, others have criticized the clinic for its poor services. If you are looking for a dental care provider, it is recommended that you read the reviews and do your research before choosing a clinic.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Ideal Smile Dentistry Reviews - 77

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
C Jones

Worst dental office I have ever experienced in my life.. If what I had was called a cleaning ,much less a " deep" cleaning , Lol.. a 5 yr old can floss their own teeth ,& maybe put a LITTLE polish on the front teeth ..over ,done within 5 mins!!? Wow!! If I could rate less than 1 star I would ,when they found out my insurance wouldn't cover fillings ,I got kicked to the curb , ...

gee me

They are amazing they helped me from my insurance to the procedures very professional not to mention im afraid of dentists but Dr.Alaa is the most gentle dentist ever. Deffinatly will be recommending my friends and family.

Tiffany Brown

I will never go back. I went to get 2 teeth checked n the dentist basically was finding other things ..he never focused on what i came for. Him and the assistant sat there n said some rude things .still never got around to what I went for n when it came to payments..he just was coming up with a price off top his head..no paper work. No nothing .he never even asked if I had insurance he made a joke about how I probably wudnt be able to afford the work...never will i ever go back

Shannon Ross

This is the most unprofessional practice that I have ever dealt with. They constantly cancel and reschedule appointments based on the excuse the doctor is no longer there several times with me now. I have gotten a lot of work done there in the past and needed some things checked on but there is no way I will be dealing with them again. I will not be going back.

Sharae Watson

Called on a Friday and was able to be seen the very next day! Awesome staff very friendly. Best dentist we have ever been to.

Martha

I went in with pain from an extraction, I was told I had a dry socket and I was scared 😱 I think the wait was longer than the procedure.when he applied the numbing agent using the needle he only had to poke me once and I was completely numb I’ve had other dentists stab my mouth several times before I am numb numb. Thanks Dr Peter and assistants!

Manija Hamgar

I restored eight of my teeth here in 2018,One of them fell in 2020,Three of them are currently pierced which hurts me a lot The wiki has turned black, which many of me worry about,I did not think that all my teeth that he had repaired here would soon be damaged ,i have to pay a lot of money to have my teeth repaired again .I hope this does not happen to others.

Paazva

Welcoming and friendly staff. Gentle and friendly dental staff. No pain during a long procedure. I would bring my mother here.

Wilma Harris

Highly recommend. Never thought I would find a dentist I love. Great customer service!

Ashley venable

The staff is very rude. They refused to give my husband a regular cleaning, trying to force him to pay for a deep cleaning that he can't afford. They have lost us. Im very disappointed

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload