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Review of New Smiles Dental Family and Cosmetic Dentistry

New Smiles Dental Family and Cosmetic Dentistry is a dental clinic located in Stafford, Virginia. The clinic offers a range of dental services, including cosmetic dentistry, dental implants, teeth whitening, and general dentistry. The clinic is open six days a week, from Monday to Saturday, and is closed on Sundays.

The clinic has a team of experienced dental professionals who are committed to providing high-quality dental care to their patients. The team includes dentists, dental hygienists, and periodontists. Patients can expect a warm and welcoming environment at the clinic, with staff who are friendly and attentive to their needs.

New Smiles Dental Family and Cosmetic Dentistry has received mixed reviews from patients. While some patients have praised the clinic for its excellent service and caring staff, others have expressed dissatisfaction with their experience. Some patients have complained about long wait times and difficulty scheduling appointments, while others have criticized the clinic for not providing adequate pain relief after dental procedures.

Despite the mixed reviews, New Smiles Dental Family and Cosmetic Dentistry remains a popular choice for dental care in the Stafford area. Patients who are looking for a dental clinic that offers a range of services and has a team of experienced professionals may want to consider New Smiles Dental Family and Cosmetic Dentistry for their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

New Smiles Dental Family and Cosmetic Dentistry Reviews - 50

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Dora Muhammad

Dr. B has angel hands. The Stafford team is caring and attentive, putting patients first. From Wendy, the manager, to Arezo, my incredible hygienist, to the reception staff - all sweet and cheerful every visit. I have had major anxiety every time I have gone to the dentist in the past since childhood, carrying a stress ball that I squeeze to smithereens. Not at New Smiles... I dozed off during my recent implant surgery with Dr. B! šŸ„° I was so calm and felt safe in his hands. He is amazing and masterful! I highly recommend New Smiles Dental!

Brandi Love

I am a new patient, had a same day add on for an emergency tooth extraction. I was there from check in to check out for 1 hour only. The service was absolutely incredible. From the front office, to the dental assistants, and the dentist! I wish I remembered her name. So quick and efficient. I didnā€™t not experience any pain. I will be coming back and bringing my family here also. Highly recommend! Thank you to all the wonderful staff members. You can tell they enjoy their job despite how busy they are, they are great!

Maria Leydig-Carter

I canā€™t say enough good things about this amazing office. Dr B. is the absolute best ever!! The entire staff is so friendly and welcoming. The hygienist are amazing as are all the others. After 42 years of working as a dental hygienist, I have found my provider! Fantastic doctor!!!!

Kati Henshall

Doctor Lotfi, is the most amazing dentist I have ever been to. She is beautiful inside and out she not only cares for your teeth, she cares for you as a person. I am terrified (like terribly terrified) of the dentist after a severe injury to my mouth, and damage from diabetes. She made me feel so safe and comfortable. I highly recommend her. I wonā€™t go anywhere else. I am moving but will for sure make the trip back to her when I need anything dental related. Because of her, I can smile again. I couldnā€™t leave without tears in my eyes, and lots of hugs. Thank you!!!

Tiffany Spearman

Took my grandmother here for her appointment and initially was told she would have 2 teeth pulled. After going to the back Dr. Fatema Lotfi discussed with my grandma to pull out 3 additional bringing the total to 5. The issue we had is that after taking 5 teeth she did not prescribe any pain medication to her and THOUGHT over the counter tylenol would suffice for the pain. After calling the dental office when my grandma expressed how much pain she was in the receptionist spoke with Dr. Lotfi and whom stated over the counter medicine would be enough and ā€œshe would notā€ be prescribing any medication. Hearing how she was dismissing my grandmotherā€™s pain I asked to speak to her directly. When speaking to the doctor she reiterated that over the counter medicine was sufficient even after telling her my grandma had taken the tylenol and the pain was not subsiding. During that phone conversation I asked is it standard practice to remove 2 teeth and not prescribe someone pain medication because I have never experienced this and she stated ā€œI didnā€™t remove 2 teeth I removed 5ā€. Which made this worst that she didnā€™t give her any medication knowing she would be in pain. After going back and forth she stated ā€œIā€™m not prescribing any oxycodoneā€ even though we never asked for a narcotic just needed something so she wouldnā€™t be in pain. To insinuate thatā€™s what an eighty year old is after is unbelievable. That statement truly solidified how race was a factor and how the mistreatment of minorities need to stop! I WOULD NOT RECOMMEND DR.LOTFI and her mistreatment and unethical practices! Reported her as well so that others do not face the same mistreatment and discrimination as my grandmother did.

Jessica Williams

New smile dental is amazing! This office is super clean. I became a new patient a year ago and the drs and staff are wonderful! Iā€™ve seen Dr. Fatemeh Lotfi for most of my visits and she is absolutely wonderful! She exhibits excellent communication skills and wonderful beside manners. She explains in detail what treatment is needed and or recommended.I highly recommend Dr. Lotfi. She definitely has my 5 stars!ā­ļø

Michele Rice

Iā€™m a new patient or was. Has a appt on the 2/21/2023 got there they couldnā€™t find any appt. But happy I had my appt card. Came for a cleaning instead got two hours of X-rays. So had to reschedule for cleaning. Went through a lot of craziness with that. I work till 2 and canā€™t come in till after. I was scheduled 230 for Friday then got texted and emails it was then at 2 pm then 215pm then email 245 pm then called and was told they donā€™t do appts after two because they close at 3. But their hours say 5 pm. So wasted a whole 2 hours and X-rays too now I have to find another dentist. So if you canā€™t get in before 2 find another dentist. Iā€™m sure they are good dentist but I really donā€™t know now.

Rosalina Chitunda

I cannot begin to describe the difference they made in my life! I'm beyond grateful for giving me back my precious smile. Thank you so much doctor G and the ladies at the Stafford location šŸ™šŸ½

Kevin Thompson

Doctor B. and his staff are awesome! I love how they treat every patient giving them personalized care and attention. From the front door to the chair everyone makes you feel welcome. I recieved two root canals and didn't even feel a thing not even the needle that administered the drug. Everything went smooth with the crown delivery. The color match of the crowns are perfect and my bite is very comfortable. It is clear that Dr B has alot of experience, but also cares that his patients recieve the best experience. The best dentist around!

Devin

New Smiles Dental Stafford is phenomenal. Building full of professional, beautiful individuals

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New Smiles Dental Family and Cosmetic Dentistry Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 5 PM
  • Saturday 8 AM to 1 PM
  • Sunday