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Review of Artful Smiles Family Dentistry

Artful Smiles Family Dentistry:

Artful Smiles Family Dentistry is a dental clinic located in Virginia Beach, Virginia. The clinic offers dental services such as general dentistry, cosmetic dentistry, and pediatric dentistry. The clinic is open from Monday to Friday from 8:00 am to 5:00 pm. The clinic is closed on Saturday and Sunday. The clinic has two primary categories, which are Dentist and Cosmetic Dentist.

Artful Smiles Family Dentistry has received mixed reviews from its customers. Some customers have praised the clinic for its friendly staff, quality of work, and professionalism. They have appreciated the warm welcome and cheerful talk before and after the treatment. They have also praised the clinic for taking great care of their children and making them feel comfortable during the treatment.

However, some customers have criticized the clinic for its poor customer service, unprofessionalism, and misdiagnosis. Some customers have complained about the front desk staff's behavior, who interrupt and speak over clients, making them feel unwelcome. Some customers have also complained about the clinic's misdiagnosis, where they were told they had multiple cavities, but other dentists later told them they had none. Some customers have also complained about the clinic's work quality, where the fillings fell out, or the work was not completed correctly.

Overall, Artful Smiles Family Dentistry is a dental clinic that offers a range of dental services. While some customers have had a positive experience, others have had a negative experience. It is recommended that customers do their research and read reviews before deciding to visit the clinic.

Amenities

    Artful Smiles Family Dentistry Reviews - 20

    2.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Meagan Etheredge

    Called twice and left voicemails because i wanted to be a new patient. On the United Concordia site it said they were accepting new patients. Not one single call back. I also emailed them and inquired about being a new patient. No reply. If you’re not accepting new patients, that’s fine but please have common courtesy and actually give people a response. Ignoring them is extremely rude and unprofessional.

    erkan türkmen

    Have been taking care of my kids over 3 years, every time we we visited they did a professional job from welcoming to do what’s needed. Our kids always more than enthusiastic to go there and have a cheerful talk before and after the treatment. My wife also had root canal and fillings over a year ago, not only treatment went well in couple appointments but also she never had an issue with them.
    Highly recommending these folks, professional in their work and warm in their smiling faces.
    Thanks!

    Selena Davis

    My 2 kids went here several times. Will be told that my daughter need 3 fillings and to come back to have the work done. Told my So me had 4 cavities. When we went back to have work done, now my daughter has 2 more cavities that you missed or didn't see just a week ago? I was also given a different number of cavities now for my son. I left to never return. I wouldn't recommend this dentist to anyone. We were taken advantage of.

    Tasha Baron Smith

    The experience was not pleasant as I was a new patient trying to establish care. My records were sent by my prior dentist a week prior to my appointment yet front desk staff stated they were not. A copy was forwarded to me with the date and time stamp. Front desk associate interrupts and speaks over clients, not very customer friendly. Was seeking dental care for myself and my 4 children. I'm glad I chose to check it out first before I bought the rest of my family. I will not chose this office and do not recommend.

    Mark Hartman

    DO NOT GO HERE. Was told I had multiple cavities every time I went in for a cleaning. One time I went back in to get one filled, and after they did the work they told me they filled the wrong cavity and not the one they “found” during my cleaning. So they made me schedule another appointment so they could fill the correct cavity (which didn’t exist). Another time I got a “cavity” filled and they drilled before I was numb. Another time I went in for a cleaning and afterwords was told the dentist wasn’t in that day so I had to schedule another appointment to see the dentist. Not sure why it took me that many screw ups to say no more, but needless to say I cancelled all future appointments and never went back.

    Jblaque Jones

    I'm trying to figure why there are so many bad reviews. I've never had any issues. The dentist has sat down with me and fully explained what I needed done. My daughter has braces and she always tell my daughter how to take care of her teeth with braces. I love the staff they always complement my shoes. I would recommend Artful Smiles.

    Jill Keeler

    You will have to wait forever. .the work won't be completed correctly. .went to a different dentist for a second opinion all the cavities that were filled were not properly cleaned out. .3 out of 4 root canals did by here failed. Because they we're not cleaned out properly.. was told i was grinding my teeth when i told them the tooth they did a root canal on still hurt come to find out all the decay had not been removed. The last filing they did for me fell out a month after they finished. Mmm just go some where else

    Stephanie Jeffers

    I went there through the army to get a cavity fixed, and a week later I am still having pain. Plus another surprise half the filling fell out today, so I have to go somewhere else to get it fixed. Would highly not recommend.

    Maddy Ludwig

    Dr. Patricia James is a wonderful human being with a very kind staff. She was very gentle and communicative with my filling and I felt very comfortable. Best thing is they take military insurance! Going back when I need to!

    Jennifer Cain

    If you are looking for a dentist you can stop here! This is the best dentist office I have ever been too! My daughter cracked her tooth and they got her fixed up the same day. My family and I have been coming here for over a year and they are awesome. They knowledgeable and very friendly. No judgements here. They just want you to have the healthiest mouth and most beautiful smile you can have. They work around my schedule and they always smile.

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