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Review of Simpson Dental PLLC

Simpson Dental PLLC: Providing Professional and Compassionate Dental Care

Simpson Dental PLLC is a dental practice located in Charleston, West Virginia. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm and on Saturdays and Sundays, the clinic is closed.

The clinic's staff is composed of highly trained and experienced dental professionals who are committed to providing their patients with the best possible dental care. Patients are greeted by friendly and accommodating staff who make them feel comfortable and at ease. The clinic's dentists, Dr. Mark and Dr. Kristen, are professionals who are knowledgeable, skilled, and compassionate. They take the time to explain the procedures to their patients and answer any questions they may have.

The clinic's facilities are modern and equipped with the latest dental technology, ensuring that patients receive the best possible care. The clinic's hygienists are thorough and take great care in cleaning their patients' teeth. The clinic's emergency dental care service is available to patients who need immediate dental attention.

The clinic's patients have left positive reviews about their experiences with the clinic. Patients have praised the clinic's staff for their professionalism, friendliness, and expertise. Patients have also praised the clinic's dentists for their compassion and ability to put their patients at ease. The clinic's patients have also praised the clinic's facilities for being modern and equipped with the latest dental technology.

In conclusion, Simpson Dental PLLC is a dental practice that provides professional and compassionate dental care. The clinic's staff is friendly, accommodating, and highly trained. The clinic's dentists are knowledgeable, skilled, and compassionate. The clinic's facilities are modern and equipped with the latest dental technology. Patients who are looking for a dental practice that provides high-quality dental care should consider Simpson Dental PLLC.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Simpson Dental PLLC Reviews - 130

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mary Cyrus

I have been going to the Simpson Dental Association for years. I started with the brothers father. I stayed with him until his angels took him home to be with his beloved wife.. I am with Mark Simpson. I love this family. They are the best. Their father raised them to carry on. They are doing an excellent job. Their father & mother are smiling from above. Well done!!!

Monica Tolliver

Drs. Simpson are wonderful, caring, and make you feel very comfortable in an otherwise uncomfortable and unpleasant experience. Their staff are equally as caring and I feel that I have developed a relationship with the entire team over the course of my treatment. I cannot thank everyone enough for bringing back my smile! It has been years since I have felt this confident. Thank you!

Terri Farkas

I returned today for follow up,I was going through a bad time not with them having health issues. I was very upset and wasn't to nice.I apologized and Dr.Mark Simpson And His Assistant Amy were very receptive. He did A Great Change in my Smile ,Beautiful!! I am very happy!! And have Already made another Appointment for more things to be done!! I Will Recommend Friends and Others to Dr.Mark Simpson!! He was gentle and very Attentive to my needs.Thank You All At Simpson Dental Associates. See You Soon!! Terri FarkasšŸ˜

Bonnie Stark

I have been a patient for 14 years .. as always excellent care and service. All my questions answered and they take time to educate me with drawings and detailes. Thank you Simpson Dental for years of personalized service!

Shelbi Clark

I have had the opportunity to work with both Dr. Mark Simpson and Dr. Christen Simpson and they are fantastic dentists and people. They always make every patient feel like family and create amazing relationships with them. These doctors have your best interests at heart, they look at the big picture and create treatment plans for you that will give you a beautiful smile that will last and not break the next week. If you come to Simpson Dental Associates and you will get the smile you've always wanted.

George Washington

Attached is a picture of a chuck of the tooth they "missed" after an hour worth of cracking and drilling ONE tooth, during my 500 dollar tooth extraction.

REPLY TO RESPONSE:
First let me say isn't it a HIPPA violation for you to discuss my medical history? I will be filing a complaint.

The response is a lie. It was $3,000.00 with everything. The $1,000.00 referred to would be what...? A root canal with no cap or anything additional which is not possible with a root canal. How dishonest can you possibly be? Also I did NOT ask for an emergency appointment. What a dishonest response. You should be ashamed.

Funny when I first came the staff was great, took my coat and purse hung it on the door for me. Not the case when I left. It can be VERY emotional to be treated so poorly just because you cannot afford the higher more expensive option presented... For example my friend that referred me... She got a care credit card to afford your high prices and guess what? She was asked how she was doing following the procedure and walked out to her car. She was also very upset and horrified with the way I was treated.

Also, my follow up care was discussed prior to you drilling at my tooth for an hour. I was told I was paid and could leave the second the drill was out of my mouth. I gathered my things and had difficulty finding my way to the exit.

I would not return to this office. You cannot treat people like they are lesser individuals, just because they can't afford your prices/higher options.

INITIAL REVIEW:

They wanted to charge $3,000.00 for a root canal, which would typically be $1,000.00. I had an extraction done with one tooth "pulled" ended up being close to $500.00 (x-ray on 1 tooth, tooth pulled, gas). After about an hour sitting in the chair terrified, the second they were done they said, "You're paid, you can leave now." I left slightly disoriented and felt like I wasn't treated very well because I did not choose the more expensive treatment option (that I could not afford). I sat in my car for about 15 minutes to collect myself, after being immediately sent on my way after an hour worth of drilling. No one asked if I was okay or cared about my well-being. I left and drove myself home crying and dizzy. Worst experience EVER! I will not be going back. If you donā€™t mind dropping lots of cash you will be happy going to this dentist.

And TWO of their POSITIVE REVIEWS on here are posted by the owner and one by the employee which is not allowed on Rates and Reviews.

Jacqueline Jarrell

Great experience. Friendly staff . Great job cleaning my teeth

Jessica Carter

Every time Iā€™ve been to see Dr. Christen sheā€™s been wonderful!! I chipped my front tooth and I was so embarrassed. I had a filling done at another dentist but it wouldnā€™t match. Dr Christen put a crown on it and it matches perfectly! She gave me a few options and I wanted it to look like it used to so together we made a good choice! Iā€™m happy to be their patient now! Thanks Dr. Christen!

Patricia Anderson

Friendly professional staff and excellent patient care!
Thankful for all they do to keep me looking and feeling my best.

Scott Mcdonie

My wife had an abscess tooth pulled. She said it was extremely painful. She was screaming and sobbing by the time the tooth was removed. The doctor did not discuss sedation and my wife was only give local anesthetics. We are at day three and my wife is still in severe pain.

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