T Shaun Sutherland DDS & Ruma Novotny DDS

Great office full of professional and compassionate people. I appreciate the calm environment. They take time to teach you about new methods of prevention.

I am so happy Dr Ruma Novotny has returned to Casper. Her kindness and professionalism makes a dentist visit so much more comfortable for me. Dentists have always been so scary for me and she makes me feel confident in her care. I would recommend her to anyone.

The best dental clinic! When my former dentist told me I had three cavities that would need treated I came here for second opinion. They could have made more money by just treating them but took the time to teach me about prevention techniques and we managed them with preventative dentistry and my teeth are now perfect. The dentists and staff are always so kind and knowledgeable and the hygienists are amazing and extremely thorough. Their prices are better than other dentists I have gone to. I tell everyone to go here, very highly recommended!

Everyone at this office is friendly and knowledgeable. Dr. Sutherland is an amazing dentist and helped me after other dentists poorly performed basic care. I wouldn’t go anywhere else in Casper! I highly recommend Dr. Sutherland and Dr. Novotny and their staff!

I always enjoy having my teeth cleaned by Nicki, hope I spelled her name right, she is always friendly and does a splendid job! She makes me laugh, and we always have fun!

I have been going to doctor Sutherland for over 20 years and have never had a bad experience. Always friendly and knowledgeable employees.

I rated Sutherland T Shaun DDS with "HATED IT" because their office personnel are not able to provide competent customer service. They messed up and are not willing to take responsibility and apologize or work with you to solve the problem. They "can't recall" the moment when I presented my new insurance and of course my insurance was never billed or notified, my old insurance was confused and even paid the 80% co-pay (yes, I had an awesome insurance company). They were not able to call me or my spouse to notify us on what was happening. I understand their policies, but if they had paid attention to the paperwork I gave them and done their job, this would have never happened in the first place.

After 6 months, I call back Sutherland's office and they treated me as if I was refusing to pay, they even told me that they wont accept me as a patient anymore. That was great for me because I will not trust incompetent people and services. So they messed up my paper work, they did not charge my new insurance, and they treat me horrible as if I wanted free services. I do not usually write reviews, but I will not let other customers be surprised by their bad services and horrible communication skills.

Dr Sutherland is an OK dentist, I've had better. He is too tough working on your mouth so he ALWAYS has to use anesthesia to "avoid pain".

So pleased with the service and care I receive every time I come in. The dentist is not my favorite place to go, and they always make me feel at ease. Thank you to all the staff for taking such great care of my family and I.

I have been going to this office for a little over a year and am truly appreciative of the great care they all provide! Every time I call someone is always ready to help and every time I am at the office everyone is so friendly and caring! 10/10 would recommend!

Keep an eye on your billing statements. Husband was charged for replacing teeth, all they did was glue a crack. For the low low price of $541.00