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4.6

20 reviews
Dentist
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Review of Nowell Michael S DDS

Nowell Michael S DDS: Providing Quality Dental Care in Dothan, Alabama

Nowell Michael S DDS is a dental practice located in Dothan, Alabama. The practice is dedicated to providing quality dental care to patients of all ages. The practice is run by Dr. Michael Nowell, who has been practicing dentistry for over 25 years. Dr. Nowell and his team of dental professionals are committed to providing patients with personalized care in a comfortable and friendly environment.

The practice offers a wide range of dental services, including routine cleanings, fillings, extractions, root canals, crowns, and bridges. The practice also offers cosmetic dentistry services, such as teeth whitening and veneers. Patients can expect to receive high-quality care using the latest dental technology and techniques.

Patients have praised the practice for its friendly and knowledgeable staff. The dental hygienists are particularly well-regarded, with patients commenting on their thoroughness and gentle touch. Patients also appreciate the personalized care they receive from Dr. Nowell, who takes the time to explain procedures and answer any questions they may have.

While the practice has received some negative reviews, most patients report positive experiences. Some patients have had issues with scheduling appointments or billing, but these seem to be isolated incidents. Overall, patients report feeling well-cared for and satisfied with the quality of care they receive at Nowell Michael S DDS.

If you're looking for a dental practice that provides personalized care in a comfortable and friendly environment, consider Nowell Michael S DDS. With a commitment to quality care and a team of skilled dental professionals, this practice is a great choice for patients of all ages.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Nowell Michael S DDS Reviews - 20

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Faye Stark

Although, I didn't have any work done....the staff was very attentive to all of my needs. The actual work will be done on Jan. 23rd and I am sure I will have more to say about my experience with the staff. At this time I am sure that I will be well cared for by every one.

The staff was great on my second visit and Dr Nowell is my hero, and I am not exaggerating.. at all. I had 2 extractions and I didn't feel anything, and I healed overnight. Then he had to take an impression for additions to my partial....to make a long story short....I am free of loose teeth, my partial fits perfectly, after a couple extra visits....and I have Dr. Nowell's to thank, along with all of his wonderful staff members. So, from the bottom of my heart I would like to say thank you all for being so generous, helpful and very supportive of me throughout my time in the office. THANK YOU DR. NOWELL AND STAFF!!!

Joe CadSouth

Ms. Woodall is absolutely the best Dental Hygienist I've ever had to clean my teeth. Thank You Ms. Woodall. Also, my Dentist - Can't say enough Good Things. You'll have to go see for yourself. 😉

Cheryl Andrews

Best dentist ever! I’m a Sr Citizen and have been to many dentists. Dr Nowell and his staff are the best: knowledgeable, caring, gentle, friendly, … I feel blessed to have found them.

Kim Hunt

Where do I begin, Dr. Nowell has been my dentist for over 10 years. As a person, I so appreciate Dr. Nowell. However, that is where it stops.

Just like most people I avoid the dentist like the plague. The drilling, the anxiousness it not something I enjoy doing on a biyearly visit. SO to the best of my abilities I try to keep my teeth clean and looked after. Never had a problem, but the occasional very small cavity. In May of last year, I called into Dr. Nowell's office with considerable tooth pain. If you have ever had tooth pain you know it is unlike anything else. Ginger (office staff) rudely informed I had a balance on my account of $25 dollars. Yes $25.00 dollars, after paying this amount she proceeded to tell me that Dr. Nowell didn't have any openings for over a month and half. I expressed my pain, asked to be added to the cancellation list , and ended the phone call there. I called my mother in tears, knowing that I could not live with this pain for another month my mother called, less than 5 minutes later. Ginger was able to offer her an appointment a week later. My mom then asked her if I could take her spot. Also, I would like to note. My mother, my father, My grandmother, AND my husband are all patients of Dr. Nowell's. FOR YEARS, not months, not a few years but for over 10 YEARS!! The pain came from a tooth that required a root canal. I paid cash up front for every appointment, the root canal and the crown for the tooth in question. Around a total of $600.00! A few weeks after the root canal was completed. I called the office once more, my tooth was so sensitive. I called to verify that this should be happening because I was not familiar with root canals or crowns. The office staff was once again rude and replied "of course you are going to have sensitivity, you just had a root canal". So for 10 months I have lived with sensitivity. Over a month ago, I woke up in excruciating pain. My root canal is failing. I called to see if Dr. Nowell's could get me in to look at my tooth. In tears again, GINGER once again told me that she could not work me in until JUNE. Its February. Its the root canal they did!! Well guess what, if you have blue cross blue shield insurance. They will not cover work on the same root canal or revision on the same tooth for 5 years. After calling another dentist in Dothan (that I am not a patient of) they we able to work me in the same day. Even they could not believe the general disrespect, and lack of patient care this office has shown. I am now preparing to have a revision done on the same tooth that I paid over $600.00 to be done again. That will cost me $850.00 for the endodontist, and another $600 for a crown (which is not the full price, my new dentist, is offering me a discount because of the root canal failing).
I will never return here. My family has decided they will not as well. After, finding a new dentist with a very FRIENDLY staff, unlike Ginger. I will not have to worry about making appointments and being scheduled 3 months out.

Phil Hodges

I've been seeing Dr. Nowell and his staff for several years. They are always very thorough and efficient in looking after my dental health. They feel like family, from the ladies at the front desk and check-out to the Hygienists, Dental Assistants and Dr. Nowell in the back offices. With this wonderful group of people, you never have to dread going to the dentist! Highly recommend!!

Angie Raley Bradley Bowdren

Dr. Nowell has been my dentist for over 25 years. When I first saw him I had several bad experiences with dentists in the past so had not been in over 10 years. He and his staff have always been patient, kind, professional, caring, and even have me laughing on occasion. I moved about 2 1/2 hours away over 7 years ago but still drive to Dothan to see Dr. Nowell. He and his staff are the absolute best.

Emily Kent

After searching for a new Dentist for our family, we are surely blessed to have found this one. Absolutely everyone working here made us feel like we had just been welcomed into their home. They went over and beyond scheduling when it was the most convenient for us, without once making me feel like it was a hassle. My 3 year old had her very first dental visit today, and will forever look forward to her trips to the dentist now. My 8 year old left smiling ear to ear with all the attention she recieved. My husband and I feel we hit the jackpot finding one office exceeding all of our needs and expectations.

dw Cooke

Having smashed my face in a fall on Nov 11, I took pix of the damage to my teeth and sent them to Dr. Nowell's office to see if they could help. They showed the pics to Dr Mike and I was pleased he could fix them. It took a while to heal before he could do anything, but got temp crowds about 6 weeks later. I just got my perment crowns today. Would have gotten them 2 weeks sooner but had a bad cold and cough so has to postpone until today. The care Dr Mike and his office staff showed during this traumatic event has been just amazing! This is the only dentist office I have ever looked forward to visiting, even for just teeth cleaning. I just love these folks. If you've ever had a bad experience with a dentist, call Dr Nowell's office. I promise they will care for you like family!

Gary

Dr Nowell and his staff are super people. I’ve always received exceptional care from annual checks to cleanings and crown restoration. I wholeheartedly recommend this dentist to one and all. There is parking out front, with COVID-19 restrictions in place.

M Walker

My entire family and I have been seeing Dr. Nowell since we moved here 8 years ago. The staff is very friendly and the care we receive is great...I love Mrs. Susan Kelly (hygienist) and I wouldn't see anyone else! I would highly recommend this practice for your family's oral care needs!

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