Family Dentistry Associates

I have been coming to their dentist office since I was nine years old and going to bring my kids as well. Their staff and all of the doctors have always treated me like a family. Had all my wisdom teeth pulled out at one point, no problem with pain meds. Moved to Birmingham five years ago and still coming every 6 months for the check ups. Thanks Family Dentistry Associates for your care and help.

I'm normally not one to leave reviews but really felt compelled to do so after my experience here. The office is clean, and every one of the staff members were so kind and helpful. I got to see Dr. Spruiell and she really had a unique way of both having confidence in her words and actions as the doctor, but also having the kindness and beside manner that made me feel like she really took the time to understand why I was there and listen to me. I normally fear the dentist and these visits but between Dr. Spruiell and that office staff, it actually made it a pleasant experience. I will definitely be recommending people to come here.

Best group of dental professionals! From making your appointment and checking in, to cleaning and checkup - caring, careful and thorough. Dr. Spruiell took care of me during my last appointment, and fixed a small chip in my tooth that had been bothering me for weeks. Took no time at all and you can’t even tell where the chip was. Try them out, you won’t be sorry!

This is a wonderful practice with an even better staff. I have never met a kinder more compassionate and honest dentist than Dr. Spriuell. She is honest about treatment and you can tell she really cares about her patients. Dr. Spriuell's welcoming and sweet demeanor made me feel right at home and to top it off she's great at what she does. She actually listens to patient's too!

Outstanding staff! I recently saw Dr. Spruiell who was excellent! She went out of her way to explain everything in detail to me and cared for me as if I were family. I will be trusting Dr. Spruiell for mine and my family's dental needs from here on out!!

Going to the dentist is not on my list of favorite activities, but I actually look forward to going to my regular 6-month appointments at Family Dentistry Associates! The entire staff from the front desk to the hygienists and dentists are all so friendly and outgoing; they make me feel like family. I was a little nervous to be seen by someone new this summer, but Dr. Caroline Spruiell put me at ease immediately. She treated me like a friend, not just a patient. She also saw my husband later and he was equally impressed. Our need for a quick appointment brought us to her care, but her kindness and excellent bedside manner will keep us coming back! I will be recommending Dr. Caroline Spruiell to all my friends and family.

I have seen all the dentists in this practice and they are all kind, caring professionals! I most recently saw Dr. Spruiell and was so impressed by her up to date knowledge and kind, genuine bedside manner. She was very knowledgeable and took the time to explain my entire case and answer all my questions. I look forward to seeing her in the future!

I have used this office ever since Dr. Hawkins closed his office a few years ago. I typically had good experiences and was very impressed with Dr. Mary-Lynn Shadix. She was always very honest with me about my dental work and talked to me like I was her family. I have also had decent experiences with their office staff. However, this past week, I had a very different experience. This week was more of a dental nightmare. I do not want to go into all of the details, because that would take an hour. Dr. Shadix was not in the office, so I saw the new dentist, Dr. Spriuell. At first, she was okay, as I was relieved that she was about to pull a tooth that had been bothering me. Im thinking I probably should have reconsidered when she made a comment similar to something doesn’t go as planned when pulling a tooth. I just laughed it off. Well, I can tell you by that following Wednesday there was nothing laughable about the dry socket that had developed. After my extraction, I was not given written care instructions, therefore I had improperly cared for my wound from what very little I had been told verbally. I did bring that to their attention on Wednesday when I was seen for my dry socket. I was then told it wasn’t Dr. Spruiell’s job to provide me with that information, but rather her assistants responsibility. Honestly, I don’t care whose job it is but as a dental provider it is someone’s job and responsibility should have been taking for failing to provide me with that information.
So I ended up having to return the following Wednesday to have my dry socket checked. I NEVER saw the dentist and Dr. Spruiell NEVER even looked in my mouth. The dry socket was treated by the dental assistant. I cried the entire time. I was then given this brown stuff to put in the socket if it continued to bother me. I was puzzled that I didn’t see Any dentist, so prior to driving off, I called the office and asked if she was in the office. I guess I wanted an explanation as to why I was not seen by her. I was then put on hold for a minute or two and then told by the OM that it was an obvious dry socket and she did not need to see me to know that.
I was in the worst pain ever. The pain burned and radiated down the left side of my mouth and jaw. It even hurt to put my head on a pillow at night. My packing fell out the following morning.
Luckily, my nightmare finally ended Friday afternoon, when I finally found a new dentist to see me on a Friday afternoon. The socket was repacked, and I was provided the proper antibiotics and pain medication.
I really do hate that I had such a horrible experience where I once felt like family. I understand that every medical professional starts as a beginner and has to learn the ropes...but this girl has a good bit to learn including a bedside manner and empathy for those she treats. I work in the medical field as well and I would have NEVER treated someone, coming to me for help, the way I was treated by Dr. Spruiell. I do believe the gift of properly treating and caring for your patients is a gift and I felt that she was lacking.

Such caring and compassionate dentists and staff! Cannot recommend Dr. Spruiell enough. She is an amazing and empathetic provider. I trust her advice and appreciate the thorough, high-quality treatment she always provides!

The entire office staff is so kind, and they always make me feel so welcomed at each appointment. Dr. Shadix is great at explaining procedures to me, and as a patient, I love that Dr. Shadix is a detailed perfectionist, and she is very outgoing. Thank you Family Dentistry for helping me keep my teeth in great shape. -Cam