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Review of Oak Park Dental

Oak Park Dental:

Looking for a reliable and professional dentist in Troy, Alabama? Oak Park Dental is a great option for those looking for quality dental care. The clinic is located at 98 Oak Park Dr, Troy, AL 36079, and offers a wide range of dental services to meet the needs of patients of all ages.

The clinic offers services such as teeth cleaning, fillings, root canals, extractions, and more. The clinic is open Monday through Friday, with Saturday and Sunday closed. The clinic's hours are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 3:00 pm on Fridays.

The clinic's staff is friendly and professional, and they make sure that patients feel comfortable and relaxed during their visit. Patients have praised the clinic's staff for their excellent customer service and professionalism.

While some negative reviews have been posted, it is important to note that these are isolated incidents. The majority of patients have had positive experiences at Oak Park Dental, and the clinic has received many positive reviews.

If you are looking for a reliable and professional dentist in Troy, Alabama, Oak Park Dental is a great option. The clinic offers quality dental care at an affordable price, and the staff is friendly and professional.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Oak Park Dental Reviews - 96

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bill Smith

The Best Dental Care I’ve ever had to date .The staff went above and beyond my expectations ! Dr Eades makes getting a shot completely painless. The environment was relaxing. They worked perfectly with my insurance plan to stay within my budget . This was the correct choice for me . 👌

Court

I went in to see Dr. Eades. I had two appointments here. The first was a consultation to discuss what needed done, and the second was for the procedure itself. For my first appointment, I went in and spoke with them and they looked at my tooth and some images and we agreed on a root canal with local anesthetic. When I checked out with the front desk after my consult, they said they weren't sure if my insurance would cover the cost and they would let me know. They said that out of pocket, it would cost around $700ish. Later that afternoon, I received a call telling me that my insurance went through. So, for my second appointment, I checked in at the front desk and was asked to pay for my procedure in advance - I was asked to pay around $150, and I assumed that was the remaining cost after my insurance. Weird that I was asked to pay BEFORE the procedure, but whatever.

During the procedure, I was injected with quite a bit of anesthetic under my top lip. Then, without speaking to me or asking if I was fully numb, the dentist came in and began drilling on my tooth. After I screamed from the pain, he injected MORE anesthetic in my lip. He continued drilling and I screamed again because I could still feel the drill. At that point I asked if he could numb the backside of my tooth/roof of my mouth. He obliged and without waiting, continued drilling. I STILL felt it. He then decided to inject anesthetic directly into the nerve itself which was excruciatingly painful, but I was willing if it meant I wasn't going to keep feeling him drilling into my tooth. He immediately continued drilling after injecting the nerve, and he was able to work for maybe a minute before he reached a spot where I could feel again. At this point, he was scraping the pulp/nerve out and I could feel EVERY part of the procedure. At no point did the dentist ask if I wanted to continue, or make the decision to halt the procedure because of how severe the pain was. I think my favorite part was when the dentist turned on a torch and heated his metal instrument and stuck it inside the socket, and not only did I get to smell my own flesh burn, but I got to FEEL it too.

So, I left what was easily the most traumatic dentist appointment I've ever had. I'm now one month post-op and am absolutely petrified of seeing another dentist and I have lasting nerve damage in my lip from the sheer volume of anesthetic they injected into the same spot (with no increased effect). I can't smile or kiss my boyfriend now without pain and being reminded of this horrific experience.

Oh, and I was mailed a bill for $300+ when nobody communicated with me at ALL regarding any costs aside from my first estimate when I was quoted an out-of-pocket cost of ~$700, and my second visit after I was told my insurance would be accepted and I was asked to pay ~$150.

Suffice to say, I don't feel responsible for this bill. Not after that experience and definitely not after the lack of communication and clarity around the costs associated with the procedure.

I know sometimes people just want to be mad and complain, but for anyone reading this, check out my other reviews - namely, the five star review I left for my last dentist in Colorado who not only has a team that communicates EVERYTHING openly and clearly, but has never hurt or traumatized me in the three years of me seeing her.

I'd give zero stars if I could. The affect this place has had on me physically and mentally (after ONE visit) is lasting and costly.

Carol Monfiston

Great experience the entire staff we're so nice and I was comfortable and I can't wait until Dr.Eades restores my smile never been so excited about going to dentist 🥰 Great prices and no long waiting time 🙌

Brett G

First visit as new patient and hadn't had my teeth cleaned for a while because of the pain usually associated with it, but the technician/hygienist (GREYSON?) was OUTSTANDING and Highly Skilled. BEST CLEANING EVER!!! HIGHLY RECOMMENDED!!!

LaShawn Thomas

Thank you Dr. Blackmon & Jen for your excellent care Wednesday morning!! This was my second visit this month. I’m very pleased with your entire staff & the care you’ve given me during my crisis. Dr. Blackmon is very thorough & caring, he takes time to listen to his patients. Thank you very much again!!

Neckeallia Davis

They was really nice and they do amazing job so if yall looking for dental work or anything thing go to oak park dental they will get u right.

Sassy Foster

Too slow, people walking through the door are going straight to the back. Been waiting for over a hour to be seen. Way past my appt time! Smh do better and most people like myself pay a hefty fee to be seen before services are even done!!

Henry S

Of my almost 60 years of going to dentists, this place had to be the worst. Made an appointment as a new patient for a cleaning and to replace a crown that popped off. Had a 10:30am appointment, didn't get called back until almost 11:00am. After the cleaning and x rays, I sat and waited another 15-20 minutes in the chair, until the "dentist" was available. I was then told my old crown was "no good" because of a small hole and couldn't be used. I'm thinking at least they would put the old crown on temporarily to protect the tooth until I could get a new crown made. Nope, was then told I could go home, and someone would call me with "pricing" for a new crown. We'll, it's been over a week and still NOT ONE PHONE CALL. It appears to me that Oak Park is all about the MONEY. From what I saw and experienced, they have entirely too many patients, (as seen by a full waiting room and people waiting in line to get their "pricing") and not enough enough staff to handle the paitent load. Perhaps you guys should focus on PAITENT CARE and less on how much MONEY you can make. I'll never be back.

Amber Maxwell

Dr. Eades is a great dentist and everyone in the office was friendly and helpful. I would highly recommend Oak Park dental

Kermesha Parham

Great place and great staff. My son went for the first time and I was very pleased with the service.

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Oak Park Dental Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 8 AM to 3 PM
  • Saturday
  • Sunday