North Coast Dental

As always customer service was great 😊 Dentists are awesome.

I had an appointment for a cleaning and exam yesterday and I was not disappointed! Eric was very thorough and made it very fun to come in. I also had and exam and the doctor was very friendly and professional. I have had work done at North Coast previously and have seen other staff members and they are all wonderful to work with. I highly recommend this office.

I’ve gotta say that the folks at North Coast dental are true pro’s! Excellent staff and service! Please consider them as your go to Dental facility!

Very nice staff , made sure I wasn’t paying too much through my insurance kids enjoyed theirs visit and wasn’t scared at all lol .. Frances is amazing 5 stars

Despite the tough elements of visiting a dentist and having major work done in your mouth, the people at North Coast Dental are fun to work with. Extremely happy with their skill

They were very helpful with my individual care I needed and easy to get appts.

I recently moved to Anchorage, and saw the high reviews for this place, so I figured I'd try it out.

First, I'd like to start off with the good. I had a cleaning and a filling done here on December 9, 2020. All the front counter ladies are extremely helpful and nice, always, on the phone and in person. Scheduling the appointment was easy and straightforward.

The hygienist I had was great, thorough, helpful, nice.

They were very helpful in squeezing me into their busy schedule and accommodating my little and busy time in Anchorage, and were able to schedule me for a filling later that day.

The dentist and assistant didn't have the smoothest technique. The assistant consistently jabbed me with the suction tube. I've been to a lot of dentists and just from my experience, felt a bit rough. The dentist did a decent job of numbing me and it wasn't extremely uncomfortable.

From there things just started going downhill.

I started to have some discomfort with my tooth that they worked on. I called them, and they said I should have the bite checked. I live and work in Nome most of the time, so I couldn't return to the same dentist, not that I had much motivation to anyway.

I went to a different dentist in Nome that even after trying to fix the bite, noticed on the xray of the tooth that the filling may have not been properly done. She said it probably be best to redo it. So we did. As she was drilling she confirmed we made the right decision, noting that the filling was not properly cured and seemed "soft".

Then after checking with my health care insurance. I noticed that North Coast Dental overcharged me about $100. They never mentioned this, only until I called did they say I had that credit on my account - how convenient.

Francis, I think who is the office manager, was rude, and disgruntled that I wanted the refund instead of the credit. She hurriedly tried to get off the phone, nearly hanging up on me.

I still haven't seen the refund, and it's been several months now. I've called several times since, left messages. I've spoken to the front counter ladies who take a message for me, and say someone will call me back - no one ever does. Extremely disappointed, I'll never return.

*EDIT: After making this review, I was contacted the same day. I was mailed a check within a few days received my missing refund finally after 3 months. Thank you for finally sending the check.

Great experience as always, nice staff and this doctor was the best I've had yet!

The staff was very welcoming and had positive energy. The team explained all procedures very clearly and answered all my questions.

Greeted immediately & pleasantly. Appt. Proceeded on time. Dental hygienist, Eric was friendly, efficient, & informative. Dr. was informative & helpful. I was provided with a diagram of my teeth explaining work I have had done & work that will be needed. Overall, a very pleasant experience!