Search

Review of Summit Oral Surgery

Summit Oral Surgery: a dental practice located in Northfork Professional Building, Wasilla, AK, that specializes in oral surgery and dentistry. The practice is open Monday through Friday from 7:00 AM to 4:00 PM and closed on Wednesdays, Saturdays, and Sundays. The primary categories of the practice are oral surgery and dentistry, and it has received mixed reviews from customers.

The practice has been praised for its prompt service, with one customer stating that they were able to see the doctor on the same day they contacted the practice. Another customer appreciated the staff's patience and kindness during their small biopsy procedure, which helped them relax. The doctor was described as gentle and patient, with a warm heart, who takes the time to explain each procedure and ensure that patients are comfortable.

However, some customers have expressed dissatisfaction with the practice. One customer complained that the doctor was dismissive of their concerns and made them feel like they were part of an assembly line. Another customer criticized the receptionist's communication skills, stating that they were rude and had a horrible tone of voice.

Overall, Summit Oral Surgery is a dental practice that specializes in oral surgery and dentistry. While some customers have had negative experiences, others have had positive experiences with the practice's prompt service, kind staff, and gentle doctor.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Summit Oral Surgery Reviews - 23

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jamie Santos

Jamie Santos

πŸ‘ πŸ‘Ž 😐
Great Staff Comforting Environment Highly Recommended

I had to have a very small biopsy this past week. I can't say enough good things about the people who work here. I was so nervous, but they were extremely patient with me. A nurse held my hand. No one seemed annoyed or inpatient with me. The doctor was just the nicest person. I told my husband I wish the doctor could also be my general doctor, eye doctor, chiropractor, etc haha. He was just really gentle and patient. I would recommend Summit to anyone!

Lindy Rock

Lindy Rock

πŸ‘ πŸ‘Ž 😐
supportive helpful efficient professional

Summit was incredibly supportive and helpful. I was told I needed oral surgery ASAP…. I was referred to many places - most couldn’t get me in for 2 months, another couldn’t get me in for 5 months! And that was just for a consultation, not even a surgery.

I contacted Summit and they got me in to see the doctor THAT DAY! I was in so much pain and I was starting to have numbness in my lips and felt like the inside of my head was itchy (weird, I know). During my consultation, the doctor immediately knew what the problem was and he was able to resolve it then and there.

The staff were so supportive and understanding, and Dr. Wimsatt was fantastic! My pain and numbness immediately went away! It’s been a week since the doctor treated me, and I am 100% better!

I hope more dentists start referring patients to Summit Oral Surgery - it was so stressful trying to find someone who could get me in and it turns out the best option was right here in the valley!

Daniel C

Daniel C

πŸ‘ πŸ‘Ž 😐
Fear of Dentist Dismissive Doctor Assembly Line Treatment

I have an innate fear of dentist that I cannot shake. I was sent here by my dentist, because of this fear for dental work. I found the staff to be extremely nice, and that quickly helped me relax about being there. That feeling however lasted only mere moments until I met the actual doctor. He was very dismissive of anything I was trying to say. Seemed to be aggravated by my medical history, and made me feel as if I was a part on an assembly line to be dealt with. The fact of the matter is that I rate fairly good, or bad. If it had not been for his staff, and his actual knowledge then I would have rated it one star.

Jessy

Jessy

πŸ‘ πŸ‘Ž 😐
Friendly Staff Welcoming Environment Great Doctor Highly Recommended

I have been to this office several times and the office staff has been incredibly friendly and welcoming. The staff is quite fun and I never leave feeling like I was just rushed through an appointment. Dr. Wimsat is always wonderful. A warm hearted gentleman who truly cares about his patience and takes the time to explain each procedure and makes sure he's answered any questions and that you feel comfortable. I simply love the entire staff at Summit Oral Surgery and would highly recommend them to anyone.

Jessica Sellegren

Jessica Sellegren

πŸ‘ πŸ‘Ž 😐
Lack of empathy Poor customer service Painful experience

Dental office doesn't respect bodily autonomy, or stop if you tell them that they are hurting you during the pre op exam. Rachel and Crystal (no idea what their job title is, they do not wear name tags) did not acknowledge or seem to care when I expressed my pain and discomfort during the exam. They then refused to continue treatment and rushed me out of their office, instead of just apologizing for not forcefully shoving people by the back of the head. They also at no time ask if you have pain in your face today.

Genevieve Dunyon

Genevieve Dunyon

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Service Reassuring Nature Good with Children

We have had a few experiences at Summit oral surgery now. And I have to say that the staff, nurses, anesthesiologist, and Dr. Monaco are very knowledgeable and great! Dr. Monaco always has a smile on his face, a positive attitude, and reassuring nature. The doctor and nurses really helped this nervous mother feel so much better about the procedures my children were having done. Thank you so much! The Dunyon family appreciates you and all you do.

total security

total security

πŸ‘ πŸ‘Ž 😐
Great Care Painless Procedure Highly Recommend

The staff at Summit Oral Surgery took great care of me, the procedure went off without a hitch, and I wasn't in pain the next day. The Doctor called me with my test result, all great news. I highly recommend Summit Oral Surgery.

Michael Van Horne

Michael Van Horne

πŸ‘ πŸ‘Ž 😐
Rude Receptionist Poor Communication Inadequate People Skills

Rachel the receptionist is extremely rude and needs to learn how to communicate more effectively with people. My wife complained to me about how rude she was on the phone when trying to book and appointment. When she called again she put the phone on speaker for me to listen in and it’s confirmed, Rachel is short/ doesn’t seem like she cares/ and had a horrible tone of voice with my wife. I’m sure this place does great oral surgery, but if I can’t even get through the front door for an appointment because of Rachel’s inadequate people skills, there is a problem.

Guillermo Castillo

Guillermo Castillo

πŸ‘ πŸ‘Ž 😐
Excellent Service Professional Staff

My 79 year old mother had all her teeth removed. She and I were very nervous. The team at summit was outstanding and made us feel totally comfortable. I felt safe and in good care.

D K

D K

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incompetent Staff Unreliable

Made an appointment to have multiple teeth pulled, after weeks of waiting they couldn't find a vain due to dehydration. I understand, it wasn't a big deal. They rescheduled me for 3 weeks later with a physical copy of the scheduling paper. Upon arrival I was told I had been reschedule once again, but this time it was without notice, for another 3 weeks ahead. I didn't recieve a text or a call ot even an email. Despite me giving them my physical form, I was told tough luck. The surgeon was booked for the appointment that was originally given to me, with physical proof. Multiple people had to change their plans; my husband had to take another day off, which he will now be unable to do again for me and my son took the day off from school.

Now I have to go to the O.R. at the HOSPITAL, pay fees, and acquire paper work that was not needed before. All because they messed up.

If you want a place that is reliable, I would NOT recommend coming here.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Summit Oral Surgery Hours

  • Monday 7 AM to 4 PM
  • Tuesday 7 AM to 4 PM
  • Wednesday
  • Thursday 7 AM to 4 PM
  • Friday 7 AM to 4 PM
  • Saturday
  • Sunday