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Review of Tatum Creek Family Dentistry

Tatum Creek Family Dentistry is a dental practice located in Cave Creek, Arizona. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. The practice is open Monday through Friday, with limited hours on Saturdays.

The dentists and staff at Tatum Creek Family Dentistry are highly trained and experienced, providing patients with the highest quality dental care. The practice is known for its friendly and welcoming atmosphere, with staff members who go out of their way to make patients feel comfortable and at ease.

Patients appreciate the practice's commitment to customer service, with many reviewers noting that they feel like family when they visit the office. The practice is also praised for its thorough and gentle approach to dental care, with many patients noting that they have had positive experiences with both the dentists and hygienists at the practice.

While some reviewers have had negative experiences with the front desk staff, the vast majority of reviews are overwhelmingly positive. Patients who are looking for a dental practice that offers high-quality care in a friendly and welcoming environment would do well to consider Tatum Creek Family Dentistry.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Tatum Creek Family Dentistry Reviews - 33

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Hlavaty

Michael Hlavaty

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Excellent Service Skilled Dentist Friendly Staff

This dentistry office is absolutely the best one I have ever been to. MJ the office manager fit me in right away for my minor emergency and even called and offered an earlier appointment. She is wonderful. Dr Tuller is the best dentist I have ever been to. He truly is a master of Dentistry. He never rushes the patient and he takes his time by going above and beyond even with minor issues like food impaction which I had. Thanks again Tatum Creek Family Dentistry. You feel like family when you are there. :)

Anthony Gross

Anthony Gross

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Highly Recommend Great Staff

My wife and I have been patients for years at this practice. The doctors and staff are all wonderful. We highly recommend them for all services and resources related to dental care.

Mark A

Mark A

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Excellent Cleaning Great Consultation No Unnecessary Procedures

I've been looking for a new dental practice for the last several years, after my dentist of 20 years retired. I finally found a place that is no nonsense, with excellent cleaning and consultation. I really appreciated the time they took to explain and answer questions. No unnecessary procedures either. Yay!

Natalie Relitz

Natalie Relitz

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Top Notch Great Care Highly Recommended

This practice is top notch! The whole office runs very well together and they take great care of their patients. If you’re looking for a dentist, look no further!

Jillian Zook

Jillian Zook

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Great Service Friendly Staff Professional

Great first visit. I could tell this practice really cares about people and helping them improve their oral health! So happy I found a trusted dentist and staff! Deb was amazing with the X-rays and made the whole visit so relaxed. Glad I have a new family dentist.

Bill Marquette

Bill Marquette

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Friendly Professional Great Staff Pleasant Clean Facility

We've been patients of Dr. McKinney & Dr. Putnam for around 10 years. Two friendly and professional doctors with a great staff to back them up. I was so glad to discover their practice back then and now our whole family sees them. Great doctors with a pleasant and clean facility.

carla gorraiz

carla gorraiz

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Great Service Highly Recommended

My family and friends have been coming here for 10 years or more. The dentists are amazing as well as the hygienist and front desk staff. We highly recommend Tatum family to everyone.

Lizzy Nelson

Lizzy Nelson

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Poor Customer Service Rude Staff Unprofessional

This family dentist is the WORST. If there was an option to give zero stars, I would. The staff, especially Callie, the older lady at the front desk, do not have any customer service skills whatsoever. She is rude and very condescending. She has been rude over the phone multiple times with me. The first time, I scheduled a cleaning appointment 6 months in advance. After 6 months came by, I had accidentally forgotten about my appointment. Usually, I get confirmation calls a day or two before any appointment I have scheduled. Callie called me that morning in a very disrespectful tone telling me that I had missed my appointment. I explained to her that I had forgotten it by accident and that I never received a confirmation call the day before. She asked me if it was actually necessary for them to call me the day before to confirm my appointment. She had also rudely reminded me that iPhones can easily set appointment reminders and that I should set that next time. I also had another appointment scheduled for today right when they open at 8:30am to get a tooth looked at and when I went in today, the staff scheduled my appointment for the wrong day. Callie, the same front desk lady, told me that the dentist actually cannot see me today but that I can sit around for an hour and half to get seen or come back tomorrow morning at 8:30am. I explained to her how I was already late to work this morning so I could make my appointment and that I cannot sit around for 1.5 hours or come back tomorrow morning, as I have a job and work 7 days a week for 8-10 hours a day for over the summer. She seemed surprised when I, a 19 year old, told her that I have a professional job where I cannot just show up late whenever I want. She told me there was nothing she could do and that I would have to leave. I left and will NOT ever go back to this dentist office. They seriously need to hire friendlier staff with customer service skills, as this family dentist is the absolute worst at speaking to customers with respect. Do NOT go here!

john desposito

john desposito

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Excellent Care Highly Recommended Friendly Staff

My wife and I have been going for dental care at Tatum Creek Family Dentistry for 14 years. There is no dental facility that can compare to the treatment and care provided. Dr. McKinney is the best dentist I have ever gone to in my 73 years. Dental hygienists like Shaleen make you feel comfortable and at home while providing excellent care. I recommend highly Tatum Creek Family Dentistry. They treat you like family.

Dave Z

Dave Z

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Good Reviews Majority Female Staff Top Notch Dentists Personalized Care

I moved to the area when I retired 8 years ago. I needed a dentist, so I started looking at the reviews. This office had really good reviews, plus it had a majority female staff. Maybe I'm a male chavinist, but I think women have more apathy than men. This is a important to me when it comes to health and dental care. Dr. Putnam and Dr. McKinney are top notch! I've have all of my dental care done here for the last at 8 years. Even had to call Dr. Putnam on his personal line when my temporary filling came out over Easter weekend. In the end, it turned out not to be a big deal. But, it was comforting to be able to talk to him. I won't go anywhere else.

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