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Review of Black Canyon City Dentistry

Black Canyon City Dentistry: A Dental Clinic with Mixed Reviews

Black Canyon City Dentistry is a dental clinic located in Cottonwood, Arizona. The clinic offers general dentistry services, including extractions, fillings, and crowns. However, the clinic has received mixed reviews from its customers, with some praising its services while others have criticized it for its poor customer service and shoddy workmanship.

Some customers have praised the clinic for its affordable prices and same-day appointments. One former employee of the clinic has also praised the owner for being a great boss and for paying his employees on time. However, other customers have criticized the clinic for its rude staff, unprofessional behavior, and poor quality of work. Some customers have complained about the clinic's failure to return their calls or to provide them with their records.

One customer complained about the clinic's failure to schedule an appointment for an extraction despite advertising prices starting at $75. Another customer complained about the clinic's dirty environment, stating that a dental clinic should be a sterile environment. Another customer complained about the clinic's shoddy workmanship, stating that they had to visit the clinic multiple times to get their dental work done correctly.

Overall, Black Canyon City Dentistry has received mixed reviews from its customers. While some customers have praised its affordable prices and same-day appointments, others have criticized it for its poor customer service and shoddy workmanship. If you are considering using this clinic, it is recommended that you read the reviews carefully and make an informed decision.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Black Canyon City Dentistry Reviews - 13

1.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
kipenull

kipenull

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Poor Quality Bad Experience

I've had 3 crowns either break or come out with the post attached in the last 2 years, all of which were worked on at BCC Dentistry. I have much older dental work that remains viable, many years after it was originally done. If I still lived in the area, I would be saying this to their faces. Do yourself a favor and go somewhere else for your dental services.

Wendy Coats

Wendy Coats

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Dentures Payment Plan Insurance

I was a regular client in the office on Western Dr Cottonwood Az. I ordered my dentures & paid $500 down With $500 due as soon as they arrived & fit. I had three visits in between that cost included. #1 consisted of a custom made mold for my mouth. #2 was A wax fitting prototype. #3 was my apptbtoo pick up my new teeth & pay the remaining Ballance. I also paid $500 replacement insurance. So total full set cost me $1500.

rosie cardenas

rosie cardenas

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Great Boss Reasonable Prices Same Day Appointments

I am an ex employee of Eldon ( The Owner) i have known him and worked on and off for 20 years. he is a great man to work for! i have never had any problems with my payroll and he has actually paid me in advance on many occasions. he is great to all his patients as well. his office has the best prices i have seen in the dental field.and offers same day appointments. i was fortunate to have met a lot of new patients in the short period i worked at the cottonwood location which i enjoyed very much. if i did not live so far, i definitely would work for Eldon again.

Smokey Rain

Smokey Rain

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Terrible Service Incompetent Dentists

Terrible dentists and front desk service! I gave them ample chances too! 3 different dentists all screwed up basic services. I walked 3 hours for this last appointment. Save your self a lot of stress and find a dentist that cares enough to do it right the first time and not the third time.

Elaina Renee Williams

Elaina Renee Williams

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Rude Staff Inconvenient Hours Expensive

Just called in hopes to schedule an appointment to have a tooth extracted that is causing me excruciating pain. I do not have insurance and saw an ad that said extractions starting at $75. The fuy who answered the phone was rude and sounded rushed. His tone and demeanor were appalling, didn’t even ask if I wanted to schedule an appointment or anything! The dentist in VOC apparently doesn’t have regular hours and isn’t always open all weekdays. I am starting a new job Monday and was hoping to get this tooth out before I start. I can’t sleep cause the pain is so bad. Aleeve, tylenol, orajel, and yhe red cross tooth ache stuff that smells like cloves isn’t even beginning to touch the pain.

Game ball games inc

Game ball games inc

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Unprofessional Poor Communication Lost Time Bad Service

So unprofessional... if i could I'd give them a zero or negative star. They never answer there phones, they scheduled me for the 22nd they've been closed for 3 days... They didn't call and reschedule my appointment. no reason why, they didn't even leave a sign on the door. I had to take time off of work for this Lost hours of work. God if you have money take it elsewhere. Don't go to this guy's.

Melanie Trask

Melanie Trask

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Poor Customer Service Unresponsive Staff Delayed Service

We are in Prescott they have not answered for over a month!!! We need our xrays and for oral surgery and records and mold so we can go else where we paid for these things, Laura was a wonderful person but the rest owe us all back a call better business bureau my next stop

Richard Kinn

Richard Kinn

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Bad Customer Service Closed Down

These crooks took $500.00 of our money at their Prescott location on 4/4/2019 and have evidently closed down. I have left numerous messages at both the Prescott and Cottonwood offices and they won't return my calls.

Don Whitcher (Don Whitcher Slide Guitar)

Don Whitcher (Don Whitcher Slide Guitar)

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Poor Workmanship Painful Experience

Never in my life have I seen and been subjected to such shoddy uncaring workmanship in my life. Maybe on the 3rd or 4th time they get it right, not the first. I am still dealing with pain and misgivings for ever going to these folks. Save yourself and your teeth and stay far away from these people.

Emily Carlascio

Emily Carlascio

πŸ‘ πŸ‘Ž 😐
Unclean Environment Lack of Sterility

Very friendly and seemingly knowledgeable people, but the place needs to be cleaned, from the rug and door around knob, to the clutter. A dentist office should be a sterile environment.

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