Flagstaff Dental Group

My girlfriend went here recently, as it was the only Dentist with available appointments. She scheduled a checkup and a cleaning, only to be told at that appointment that she would have to schedule the actual cleaning, as this one is only a checkup, even though on the phone she was told it'd be both. This dentist expects you to pay the whole amount due, bill your insurance later, and then send you a check for the difference. They had her fill out forms with her insurance, which she brought the day of her checkup. Nearly a month later we still haven't gotten the check, and we called them to verify the insurance has been claimed. We were told that the account has no insurance attached to it. After getting upset and reminding them about those forms, they claim it will be done with in the next 10 days, but honestly Flagstaff Dental Group. You miscommunicate, take our money, and then "forget" to bill our insurance? We should charge you incompetent dentist interest if it was possible. Never coming here for any dental work again.

My experience here is always pleasant, from the moment I walk in, to the time that I check out. The front desk staff is friendly, prompt and helpful. I've never had to wait longer than 5 minutes. Becky, the dental hygienist is professional, highly skilled, as well as warm and personable; I can't say enough good things about her. Dr. Hagerman is very skilled at what he does. He is friendly and very knowledgeable. He explains every procedure and goes through the options in a way that I am able to understand and make my decisions knowledgeably. His assistant Dessa is also very friendly, caring and efficient. I give my highest recommendations to this dental group and their fine staff.

Everyone is friendly and professional. This has been my dental group since the 1990’s and it’s always the same. They don’t run behind schedule, they can see you in case of emergency, they are nice and friendly and do a great job. It’s the same when you call and have a billing question. All good!

I knew I had something wrong with one of my crowns. Dr. Green had to remove it, along with part of my attached tooth. He was very gentle and explained everything to me as he went through the process. Afterwards he explained my options. I was most appreciative that my appointment was squeezed into his very busy schedule. Love Dr. Green's patience and honesty. That's why I come up from Camp Verde to see him!

The staff there was very friendly and professional. Dr Hagerman was so nice and listened to me we made a plan for my mini implants and made an appointment for them in August. I'm very pleased with him and his staff.

Dr. Greene, Jen and the staff are amazing! They were able to schedule me at the last minute before the weekend due to a toothache. They even were able to accommodate my tight schedule - in and out of their office within 30 minutes; the bonus was Dr. Greene didn't have to numb me so I was ready to go for my meeting. THANK YOU!

Always prompt, courteous and very professional service from all staff at Flagstaff Dental Group. Fully cleaned, inspected and on my way without any delay. Highly recommended.

I have been very impressed with Flagstaff Dental Group. I bring my entire family (5 kids) here. Dr. Hagerman has taken the time to explain different options with us, reviewing pro's and con's of different treatment plans. He takes his time and takes pride in his work. He does a great job. Becky has been a great Hygienist. Very professional office and staff. I highly recommend this group.

This has to be the best dental office in Flagstaff!, I have had extensive dental care this year and the whole team, from the office staff to Dr. Hagerman and his assistants, Desa and Mykela always take their time to explain procedures and insurance coverage. Even in case of emergencies, they are usually able to see me on the same day!. A big thanks for being so efficient and caring.

Dr Green has a mellow, put-ya-at-ease manner, and efficient gentle hands. A supportive staff and effective assistants round out the team - they will forever be my go-to Flagstaff Dentist.