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4.8

38 reviews
Dentist

Review of Holbrook Family Dentistry

Holbrook Family Dentistry: Providing Quality Dental Care for the Whole Family

Holbrook Family Dentistry is a dental practice located in Holbrook, Arizona, that provides quality dental care for the whole family. The practice is open Monday through Friday from 8:00 am to 4:00 pm and is closed on weekends. The practice offers a range of dental services, including cleanings, fillings, root canals, and braces.

The practice has received mixed reviews from customers. Some customers have praised the practice for its quality dental care and friendly staff. One customer wrote, "Dr. Fish and her staff are amazing with great prices. She pays close attention to detail and makes sure that things are done right. I would recommend her to anyone." Another customer wrote, "Dr. Hansen and staff of Holbrook family dentistry always take care of me and work around my family's crazy schedule. I'm so glad they take good care of us."

However, other customers have criticized the practice for its lack of professionalism and poor quality of service. One customer wrote, "Both my sisters got their teeth fused together when getting cavities filled and had to get root canals to fix it. It doesn't even feel like the dentists care for their patience either with how long they take to do anything with you. I wouldn't recommend this place to my worst enemy." Another customer wrote, "It's a good office and clean but the work from the dentist isn't that great, had to go to a different dentist to find this out."

Despite the mixed reviews, Holbrook Family Dentistry remains a popular choice for dental care in the Holbrook area. The practice offers a range of dental services for the whole family and is committed to providing quality dental care in a friendly and professional environment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Holbrook Family Dentistry Reviews - 38

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jayla Johnstun

Jayla Johnstun

πŸ‘ πŸ‘Ž 😐
Great Prices Calm and Understanding Attention to Detail Comfortable Experience Recommendation

Dr. Fish and her staff are amazing with great prices. When my son panicked Dr. Fish was calm and understanding. She was able to calm him down and help him feel safe and comfortable while she finished his dental work. He has always been afraid to go to the dentist but now he is willing to go and not freak out. She pays close attention to detail and makes sure that things are done right. She does what needs to be done not only to make you feel better but also makes sure you are comfortable and not in any pain while the work is being done. I would recommend her to anyone. Thank you Dr. Fish!

Yvonne Larson

Yvonne Larson

πŸ‘ πŸ‘Ž 😐
Excellent Service Affordable Prices Professional Staff

When we needed to find a new Dentist after our family Dentist had retired we found that Dr. Kari Fish had joined the team at Holbrook Family Dentistry team and our family has been patients since. From cleanings, root canals to braces all of our care, prices & billings have been top notch!!! Thank you you Holbrook Family Dentistry!!!

Lucky Z.

Lucky Z.

πŸ‘ πŸ‘Ž 😐
Bad Service Poor Quality Unprofessional

If you need to go to the dentist, just go out of town. It's not worth it. They rufused to gas me up when I got my wisdom tooth removed, so I had a panic attack during my procedure. Both my sisters got their teeth fused together when getting cavities filled and had to get root canals to fix it. It doesn't even feel like the dentists care for their patience either with how long they take to do anything with you. There's been times we've been left alone for who knows how long with no explanation. I wouldn't recommend this place to my worst enemy

ElizaBeth Baker-Miller

ElizaBeth Baker-Miller

πŸ‘ πŸ‘Ž 😐
skilled dentist informative friendly

Dr Fish is an amazing dentist/implant. Dr Fish has a strong gentle touch with a very informative educational approach. Plus just a joy to be around.

Mitchell H. Kelly

Mitchell H. Kelly

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Billing Issues

Recently, I had needed dental work and this is the only other place, besides the Arizona reservation where services are available. All 3 hours away drive to and from home. My tooth crown cracked and it was very scary to feel half a tooth gone.

I met with Dr. Lyman on my first appointment to get approval for a pre-auth on my insurance to pay for services I needed. As this was granted, Dr Lyman was not available on days I requested, which was disheartening, I really liked him and he calmed my nerves about my cracked tooth. He was concerned and helpful. I appreciated that.

Upon my 2 returns for dental work, I was a patient of Dr. Hansen, he was swift and precise with my dental work both times. He was very helpful to make me comfortable and kind with both my filling and my crown, I was very happy.

During this month of August β€˜22, I received a letter in the mail starting that the balance on my account has not been paid and I would receive late fees. Surprised, I made a phone with a very unpleasant Lisa, she stated she tried several times to contact me in this regards with no contact back from me. I tried to explain to Lisa that I living on a reservation, I can’t receive snail mail promptly like I would like, she did state she tried to call me, although I did tell her I changed my phone number before my last visit and it was not updated before I left the office. I read back to her my CC information, and then she states her or/front desk staff wrote it down wrong EVEN THOUGH, My CC was charged at my last visit. This is where Lisa wants to inform me that when I go there again in the future, I will not receive any financial payment setups based on an error they made. I told her, that’s fine, I’ll take my business else where.

Very unfortunate to such a great start and overall dental work.

Renee Hardy

Renee Hardy

πŸ‘ πŸ‘Ž 😐
Kind Staff Short Wait Time Competent Dentist Amazing Hygienist Recommend

All of the staff is very kind and respectful. I appreciate a kind voice when I call and friendly help. I was able to get in quickly for an appointment and the wait time was very short. Dr. Hansen is not only a pleasant person he is a very competent dentist. The dental hygienist is amazing. I recommend services from Holbrook family dentistry.

Amanda Palmer

Amanda Palmer

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

I have enjoyed Holbrook Family Dentistry being my dentist for the past couple of years!! Which is saying a lot since a bad experience kept me away from the dentist for a long time. Dr Lyman has always been so good at putting my anxieties at ease and making sure I'm never in any pain. All the staff is wonderful to work with!! Thanks for all you do!!

David Latura

David Latura

πŸ‘ πŸ‘Ž 😐
Professional Friendly Helpful Efficient Emergency Appointment Good Service

Last week while passing though Holbrook, a relatively new crown of mine became loose. I was 300 miles from my regular dentist. I called Holbrook Family Dentistry as they opened and asked if they could fit me in that morning so I could be on my way to visit family members at Lake Powell. They were extremely professional, friendly and helpful and scheduled an emergency appointment for me mid-morning. Within 30 minutes of that time I was out the door and on my way. In addition to re-attaching the crown I was also treated with a desensitizer that my regular dentist did not use allowing the crown to feel better than before it came dislodged. I was very pleased with the care and service Dr Fish and her staff provided and I bet you will too. 5 Stars only because 6 is not an option.

Bea Darbe

Bea Darbe

πŸ‘ πŸ‘Ž 😐
Professional Staff Compassionate Care

I have been going to this dental office for many years. I have always been treated like family. The staff and everyone there are courteous and professional and they show interest in you. I like that because it shows me compassion. Thank you Dr. Lyman and staff for the service you have shown to me.

Robert Balda

Robert Balda

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Great for Families

My family and I have had nothing but positive experiences with Holbrook Family Dental. Their staff are kind, knowledgeable, and helpful. Our family of 6 has been going there for years with absolutely no issues.

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Holbrook Family Dentistry Hours

  • Monday 8 AM to 4 PM
  • Tuesday 8 AM to 4 PM
  • Wednesday 8 AM to 4 PM
  • Thursday 8 AM to 4 PM
  • Friday 8 AM to 4 PM
  • Saturday
  • Sunday