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4.4

7 reviews
Dentist

Review of Jason T. Stuan DDS

Jason T. Stuan DDS: A Dental Office with a Mixed Reputation

Jason T. Stuan DDS is a dental office located in the heart of Arcata, California. The office provides a range of dental services, including cleanings, exams, and other dental work. The office is open from 7:00 AM to 5:00 PM, Monday through Thursday, and closed on Fridays, Saturdays, and Sundays.

While some customers have had positive experiences with the office, others have had negative experiences. One customer who has been going to the office for 15 years had a negative experience when the office attempted to change their appointment time to accommodate staff schedules. When the customer could not switch to an earlier time, the office was unable to accommodate them and they received a "termination of dental care" letter in the mail. This customer was insulted by the letter and felt that the office did not care about their long-standing relationship.

On the other hand, other customers have had positive experiences with the office. One customer described the office as the "best dental office" they have ever been to, with staff who go "above and beyond" to make them feel comfortable. Another customer has been going to the office for many years and recommends Dr. Stuan and his staff whole-heartedly. They appreciate the convenience of the office's downtown location and the friendly and efficient service they receive.

Overall, Jason T. Stuan DDS is a dental office with a mixed reputation. While some customers have had negative experiences, others have had positive experiences and recommend the office to others. It is important for potential customers to read reviews and make their own informed decision about whether this office is the right fit for their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Jason T. Stuan DDS Reviews - 7

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Andy Cooper

Andy Cooper

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior Termination of Dental Care

I have been going to this dentist office for 15t years or so…. I missed an appointment, then when my next appointment was 24hours away they attempted to change my appointment time to 30min earlier so they’re staff could start getting off work earlier…. That’s what they said. I called them the morning of my appointment to inform them I could not switch to an earlier time because I would still be getting kids to school. They could not accommodate.
A second phone conversation grew testy, and I hung up the phone once I learned they would not be able to fit me in for another 3months.
I just received a β€œtermination of dental care” letter in the mail. Insulting to my relationship with this office because of how long I have been their client.
Honestly, ridiculous. They changed a long standing appointment they day before and were not concerned at all with the difficulty that caused me. Good riddance
Go (explicative) yourself Amber

Nunyo Bidness

Nunyo Bidness

πŸ‘ πŸ‘Ž 😐
skilled professional kind best staff relaxed atmosphere friendly pleasant experience highly recommend

Dr Stuan Is skilled, professional, and kind. His incredible staff are the best in the area. Their relaxed and friendly office atmosphere makes visiting the dentist a pleasant experience. I have been a patient of his for over 3 years and highly recommend him.

Nancy McQuinn

Nancy McQuinn

πŸ‘ πŸ‘Ž 😐
skilled dentist friendly staff caring patient

Dr. Stuan is a gem. He is patient, caring & kind. I don't even live in California any more, but I travel to Arcata once a year for my appointment with Dr. Stuan, because I am the worst dental coward you've ever met. One dentist told me I was the most nervous patient he'd ever had in his chair, and another said I made HIM nervous. Dr. Stuan makes sure my dental work is pain free. He's a skilled dentist, and his entire staff is wonderfully friendly and supportive. I highly recommend him!

Birgit Semsrott

Birgit Semsrott

πŸ‘ πŸ‘Ž 😐
Experienced Dentist Friendly Staff Convenient Location Clean Office Efficient Service Professional

I have been going to Dr. Stuan's office for many, many years and recommend him and his staff whole-heartedly. He has put in two crowns for me, both fitting perfectly. Whether going in for a cleaning, exam, or other dental work my visits are always pleasant, efficient, and professional. The office is located conveniently in down-town Arcata, and is very clean and nicely decorated with local art which I love looking at while sitting in the dental chair. The staff is super friendly and handles insurance claims with ease.

Trim Table Talk

Trim Table Talk

πŸ‘ πŸ‘Ž 😐
Excellent Service Friendly Staff

Best dental office I’ve ever been to. The staff has gone above and beyond to make me feel comfortable. I have always been happy with my cleanings and dental work.

Karina Junge

Karina Junge

πŸ‘ πŸ‘Ž 😐
Professional Kind Caring Friendly

I have been extremely pleased with the work I have had done here! I highly recommend Dr. Stuan. Professional, kind, caring and friendly staff!

austin beadle

Excellent Dentist!!! And the whole staff, is friendly, and makes you feel at ease.

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