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3.7

6 reviews
Dentist

Review of Shauna D Hayes Family Dentistry

Shauna D Hayes Family Dentistry:

Shauna D Hayes Family Dentistry is a dental clinic located in Arroyo Grande, California. The clinic specializes in providing dental services to patients of all ages. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic is run by Dr. Shauna D Hayes, who is a highly experienced dentist. Dr. Hayes and her team of dental professionals are committed to providing high-quality dental care to their patients. The clinic offers a wide range of dental services, including routine dental check-ups, teeth cleaning, fillings, extractions, root canals, and cosmetic dentistry.

The clinic has received mixed reviews from its patients. Some patients have praised the clinic for its friendly staff and excellent dental care. They have appreciated the thoroughness of the dental exams and the professionalism of the staff. However, some patients have complained about the clinic's front office staff and scheduling issues.

If you are looking for a dental clinic that provides high-quality dental care, Shauna D Hayes Family Dentistry is worth considering. The clinic has a team of experienced dental professionals who are committed to providing excellent dental care to their patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Shauna D Hayes Family Dentistry Reviews - 6

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Brittany Ellison

Brittany Ellison

👍 👎 😐
Thorough Examination Professional Staff Comforting Environment Highly Recommended

I have been very impressed by Dr. Hayes and her staff. Yes, it was about 1 month before she could see me as a new patient but it was was worth the wait (I cannot believe I am saying that about a dentist). She and her assistants are the most THOROUGH 1st visit examiners I have ever experienced. They thoroughly checked and documented each tooth, did x-rays, went over my dental history, were personable, very professional, and told me what was going on each step of the way (I am sure that is very comforting to those that have a fear of the dentist). About a month after my initial visit I bit on something that caused me to have pain on 1 tooth and I called her office to get an appointment and she was able to schedule me to see Dr. Hayes 2 days later. I was worried that she would not be able to see me quickly since I had to wait so long for my initial visit, but I have realized from my experience and appreciate that she gives priority to current patients and then adds new patients when she can. I would highly recommend Dr. Hayes to be your dentist.

William

William

👍 👎 😐
Poor Customer Service Incompetent Staff Unreliable Scheduling

They made me an appointment for a cleaning and when I showed up they told me I wasn't scheduled. Then the woman told me that they never scheduled during that time and that they aren't accepting new patients. I thought this was very strange since a woman who sounded very much like her made the appointment with me on the phone. So they did make me another appointment and I told them at the further to be late morning or afternoon so they gave me an 11 a.m. Then what sounded like the same woman called me and said I need to change your appointment to 10 a.m. which for me is a difficult time to make an appointment but I said okay. As it turned out I couldn't make it because I can't make most appointments at 10 a.m. for personal reasons and I never scheduled them before 11am. So I can't tell you if they're any good or not because I found a better dentist probably the best dental experience I've ever had, so overall I guess it's good that they have some issues with their front office staff and scheduling.

Kalynn M

Kalynn M

👍 👎 😐
Poor Customer Service Unprofessional Behavior

Tried to get in with Shauna D Hayes because she accepted my insurance. Office staff said call back next month because we aren't making appointments further out then we have them. Well I tried this run around 3 times for 3+ months and it dawned on me that they were not going to make any effort to get me and my family into their office. The 3rd time she was quite snippy said sorry and practically hung up on me! If your office is not accepting new patients that's fine but be up front about it, don't string people along and don't be rude in the process. I'm so glad now that I couldn't get in because in the future I would not like to be treated this way. I feel that your office is very pretentious, uppity, snotty, and unclear.

James Ward

James Ward

👍 👎 😐
Amazing Dentist Great Staff

Dr. Hayes is amazing! Her office always makes time for me. They have taken such amazing care of my teeth. Huge thank you to the entire office staff for making me always feel at home.

Loesha Bechthold

Loesha Bechthold

👍 👎 😐
Good Care Friendly Staff

It's been a long time since I've been in there. But I think about everyone there often since I moved. It was the best dental experience I have had. I always felt at home in your office. Good people and good care. I sure miss y'all
Loesha xoxo

Ellery Conover

The staff is awesome!

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