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Review of Dr. Christopher Carney, DDS

Dr. Christopher Carney, DDS is a dental practice located in the heart of Mt Shasta, California. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. Dr. Carney and his team of dental professionals are committed to providing their patients with the highest quality dental care in a comfortable and welcoming environment.

The practice has received mixed reviews from patients. Some patients have praised Dr. Carney and his team for their professionalism, expertise, and caring approach to dental care. Patients have commented on the state-of-the-art equipment used by the practice and the personalized care they receive from Dr. Carney and his team. Patients have also appreciated the follow-up calls they receive from Dr. Carney after their dental procedures.

However, some patients have expressed dissatisfaction with the billing practices of the practice. Patients have reported confusion with billing statements and have found the billing staff to be unhelpful and rude. Some patients have also reported being charged a fee for missed appointments, even when they have called to reschedule.

Despite the mixed reviews, Dr. Christopher Carney, DDS remains a popular choice for dental care in Mt Shasta. Patients who are looking for a dental practice that offers a range of services in a comfortable and welcoming environment may find Dr. Carney and his team to be a good fit. Patients are encouraged to schedule a consultation with Dr. Carney to discuss their dental needs and learn more about the services offered by the practice.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Dr. Christopher Carney, DDS Reviews - 6

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Laura B

Laura B

πŸ‘ πŸ‘Ž 😐
Great with kids Caring Highly recommend

Dr. Carney and his team are fantastic! My children and I have been going to him for several years. While they don’t specialize in pediatric cases they are GREAT with my five year old son and have been incredibly patient and kind helping him with several fillings and an extraction. Dr. Carney is smart and caring and has often called after hours to make sure we were recovering ok. Highly recommend.

Tori Girl

Tori Girl

πŸ‘ πŸ‘Ž 😐
Poor Billing Practices Unprofessional Staff Incompetent Dentist

When I first started going here they were ok but have gotten progressively worse over last few years.

Their billing lady is super confusing and borderline rude. She seems to be newer. They send out statements that don't make sense then get irritated when you call to see whats up. I work in CS field know it's hard answering the phone and be nice all day but it's your job!

They also billed $75 fee for a missed apt. Daughter is 19 and not always on top of dates. They called at the apt time and I said she could make it in 15 min which they said was too late. So we can't be 15 min late but I've taken time off work and sat in their office for over 30 min a few times waiting on them. They also use to do reminder calls, as does every other medical office now days or text, but they no longer do that; but have no problem charging you that $75 fee.

I'm allergic to the epi in the shots. I've told them that at ever visit and it's in my chart but last time the dentist used the shot that had epi. I asked him after what the heck was up and he said it doesn't work as well without it. Well I guess me having a panic attack and not being able to breath was no big deal as long as that shot works and he doesn't have to take the time to give me another one. If a patient says they can't have a med maybe you shouldn't give it to them?!

They called to cancel my daughters cleaning apt, which I'd never made. I said that was fine since she was at college anyway but they also cancelled my apt which I'd waited months for. No time frame on rescheduling. She said they would call back to reschedule, never happened. I finally had to call them and reschedule almost a year later.

He also put on a crown that never healed right. The gum around it would bleed and was sore for over a year and half. He looked at it a few times then I went in for a consult on another tooth and he said oh maybe that crown is too high and hitting. You would think he would have noticed that all the times I'd mentioned it before.

His assistant lady is the only bright point in that office. She is awesome and very sweet.

I've changed dentists and drive all the way to Medford now just to find a place that doesn't over-bill and knows what they are doing. Sad I can't find a dentist in Mt Shasta since I'd rather stay local.

Ann Saltzgaver

Ann Saltzgaver

πŸ‘ πŸ‘Ž 😐
Professional Friendly Highly Recommend Outstanding Professionalism Integrity

The best dental care I have ever experienced! Professional, courteous, and friendly staff made me feel welcomed…would highly recommend to anyone! Professionalism of the whole team is outstanding. I went to them with a complicated process and then kept up with my appointments, every visit was like visiting friends. I couldn’t be more happier with the results! Definitely a dentistry with integrity.

Elaina Holmquist

Elaina Holmquist

πŸ‘ πŸ‘Ž 😐
Great Dentist New Equipment Caring Great Dental Work New Smile

Dr Carney is the best dentist around! He has all the newest equipment and he is gentle caring and he does great dental work!He has given me a whole new smile and I loved my experience .!!!!πŸ‘β€οΈ

Amble Grave

I love dr. Carney and Karen is the absolute best if you don't go see the dentist you have lost your mind. Thank you sooooooo much!

joel colombero

joel colombero

πŸ‘ πŸ‘Ž 😐
Great Experience Caring Doctor

Great experience. I felt that Dr. Carney put care and detail into my procedure, and he called me the next day to check up on me. Let me repeat that HE PERSONALLY CALLED ME the next day!

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