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Review of Sweet Smiles Dental Center

Sweet Smiles Dental Center: Providing Dental Care for the Whole Family

Sweet Smiles Dental Center is a dental clinic located in Porterville, California. The clinic offers a range of dental services, including general dentistry, paediatric dentistry, and orthodontics. The clinic is open from Monday to Saturday, with extended hours on some days to accommodate patients' schedules.

The clinic's team of dental professionals is dedicated to providing high-quality dental care to patients of all ages. The clinic's paediatric dentist is experienced in working with children and strives to make dental visits a positive experience for young patients. The clinic's general dentists provide a range of services, including routine cleanings, fillings, extractions, and more. The clinic also offers orthodontic services, including braces and Invisalign.

While some negative reviews have been left by patients, it is important to note that every dental clinic will have some negative reviews. The clinic's positive reviews praise the clinic's staff for their friendliness and professionalism. Patients have also noted that the clinic is clean and well-maintained.

If you are looking for a dental clinic that provides comprehensive dental care for the whole family, Sweet Smiles Dental Center may be the right choice for you. Contact the clinic to schedule an appointment today.

Sweet Smiles Dental Center Reviews - 32

2.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joiner Judy

Joiner Judy

👍 👎 😐
Unprofessional Poor Customer Service Aggressive Tone

We just had a similar experience, the lady who claims the title of office manager or some other higher management that works with the kids is very unprofessional. To the level that I wouldn't trust her handling kids let alone in a setting where she would work with adults. Her attitude, language and tone is horrible from a adult standpoint an for kids would be absolutely terrifying. The moment I heard the way she was talking to a young boy having work done when he would claim he was hurting or would cry by saying "Your fine, it doesn't hurt" or "your just being dramatic" or "you need to stop moving right now, your making my job dangerous" I knew there was gonna be a issue the moment she tried a aggressive tone and language with my children (3 and 12 years old) and sure enough there was. The lady refused to give her name but claimed she was the superior at the office and completely defended her attitude an lack of customer service skills in a loud aggressive tone in the waiting area while other patients were sitting waiting. I wouldn't recommend for anyone to go to this dentist as long as she and the dentist (not Dr. Patel) is employed. They are the finest example as to why children would be afraid of dentist offices plus some.

Rosio B-Ruiz

Rosio B-Ruiz

👍 👎 😐
Efficient Great for Kids

I loved that I didn't have to schedule a second appointment for cleaning. My kids got x-rays, clean and a sealant all in one day!!! Only observation, they took a while to assist us... but they were busy!!

Tay

Tay

👍 👎 😐
unprofessional rude staff traumatizing experience

0 stars if I could. Horrible place! Horrible experience! DO NOT recommend. 100% completely unprofessional. Unbelievably rude dentist and staff towards me and my children. If you want your babies to have a good experience at a dentist office and not be absolutely traumatized. Seriously DO NOT go here for the sake of your children.

Kimberly Cervantes

Kimberly Cervantes

👍 👎 😐
Bad Service Poor Dental Work Lack of Aftercare

HORRIBLE EXPERIENCE!! I've been to this clinic on three previous occasions and never experienced this bad of service. The dental assistant did NOT polish my teeth the correct way. The polish instrument broke and so she just slathered the cleaning paste on my teeth and followed with flouride. I left with my mouth full of white pasty stuff on my lips and and wasn't given any after care instructions. I wasn't sure if I should rinse my mouth out or let the stuff sit in my mouth; it was to the point, I was afraid to swallow or spit the stuff out.
Will NEVER return again.. The entire staff were different from my previous visits.

brandon welling

brandon welling

👍 👎 😐
Great Service Comforting Highly Recommended

Yudith did great work in answering my question and making me feel comfortable. I have high anxiety when it comes to dentist. Even more so since I had to get extractions done.

Cameron Plumlee

Cameron Plumlee

👍 👎 😐
Bad Billing Department Poor Customer Service

Stay away from the one on Pearson called Sweet Smiles here in Porterville. Billing Department/Staff is horrible you will have problems. Had a on going problem with this place and a run around that was finally solved by my insurance getting involved.

Joanna Cervantes

Joanna Cervantes

👍 👎 😐
Friendly Staff Good Service

My kids have been visiting this dentist for about 2 years now. The only down fall-they do not give out goodie bags for the kids with new toothbrush, toothpaste and floss. I had to ask for toothbrushes. Staff and Dr friendly.

Gilberto Vega

Great dentist took my daughter to her 6 month check up thanks to yudith for calming her down and making sure she was fine at all times

Yanet HURTADO

Yanet HURTADO

👍 👎 😐
Poor Customer Service Long Wait Time

I called and got hanged up, not just once But three times. Waiting more than hour just to get worked on.I really don't recommend this place at all , that's why im changing.

Esperanza Chavez

Great customer service by front and back staff. Patty and Judith were very friendly and helpful. I like bringing my kids here.

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Sweet Smiles Dental Center Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 AM
  • Thursday 8 AM to 5 AM
  • Friday
  • Saturday 8 AM to 3 PM
  • Sunday