Crested Oak Dentistry

Great people, great customer service.

I was squeezed in because I was experiencing severe pain. Everyone was very kind. Dr. Jones quickly diagnosed the problem, a fractured root. I will be having oral surgery in a week. In the meantime I was prescribed antibiotics, now very little pain. Office staff phoned the oral surgeon to book the appointment. Covid protocol excellent.

So I had a root canal today. I do not work at a dental office but my best friend does and she is aware of the correct way of doing things. They had my jaw wide open with a block thing (I couldn’t rest It) while they tried to figure out what was wrong with one of the machines and then the X-ray wasn’t working either instead of taking It out and letting me rest I waited. While I waited I asked for my mouth to be suctioned because I was drooling everywhere. The lady told me to just swallow my saliva. Remind you my mouth was wide open because of the block and It was numbed. My sister even asked her to help with my drooling but the lady just said “hold on we’re going to the other room” and still waited another 5 before she tried to suction It away. I waited 1 hour and 45 minutes with my mouth wide open. My jaw was in so much pain I started crying and then they stopped. They let me rest and massaged my jaw for 5 minutes before continuing again even tho they saw me crying still. I left in so much pain and tears. They should have taken off the block while they got their sh*t together and then start again. And keeping your patients clean and comfortable is key. And they did neither of these! At least my tooth is not in any pain even though my jaw is.

Such a wonderful practice. Quality care and compassion!

Shelly is the best If she ever moves on I’ll follow her.
The entire office is great too. Well done.

I went to 3 other dentist for a consultation and all offered this initial visit at no cost. Crested Oak initially charged me $150 and eventually I had to pay $107 for the same consultation I received from the other dentists. Crested Oak was by far the most expensive (in some cases twice as expensive) as any of the other dentists I visited. This is why you should always shop around.
Also, it was obvious that they insisted on doing expensive diagnostic procedures that were not required by any of the other dentists I visited.
If you are uninsured or have limited insurance, find another dentist.

I have been in many dental offices throughout my life but, Crested Oak dental was my most impressive visit. From the very relaxing décor of the receptionist area through the dental chair itself. I was struggling with a painful dental/oral condition at the time yet, the professionalism exhibited by the entire staff made me feel like they really cared. Kudos!!

Always a pleasant visit at Crested Oak! Casual vibe with professional staff makes those necessary dental trips so much easier than others. Thanks for the smile!

Very friendly front office staff. Tammie is very good at getting the most out of your insurance coverage. The Dr.s are all good and the hygienist are excellent! The Dr.s will work with you until you are happy with all their work.

Friendliest doctors! Best staff! I couldn't ever even think about going to another dentist! I'd give more stars if I could.