Advanced Cosmetic & General Dentistry of DC

THIS PLACE HAS GONE DOWN THE DRAIN. My wife and I have been clients of Dr. J for 8 years but that has ended as of today. I made a complaint on her receptionist two weeks ago and today Dr. J lashed out on my wife and I. In the beginning her practice was very professional with the exception of a gossip-like environment and a snarky, and rude receptionist (blonde with glasses). But we stayed with her despite our one hour drive because we loved her. After tolerating a poor crown that is already deteriorating within the few months which the "porcelain" is turning silver! Since Dr, J has expanded her practice she has become unprofessional, and confrontational with a smile. She once had "family" environment but you can clearly see the difference in her bedside manner. Today she even called me a different name despite me being her client for 8 years and "knowing" me.She even supports her rude staff when they are wrong. Today Dr. J called me a liar and was clearly emotional instead of caring and professional. I will never re-turn nor refer. Why should I support a business that is now far removed from customer services quality, rapport and integrity,

Everything was perfect. Victoria is the best dental hygienist in the world.

I come by this office after asking around some coworkers and Also next door app. My experience was great from my 1st email when sandy wrote back to me with in an hour and sent me all the paper work via email to complete and submit online. My hygienist Vicky was amaazing and Dr.J was so friendly and professional and she spent a lot of time explaining all my 3 options for me on detail with all the positives and negatives. She was very knowledgeable because when I went to a specialist they vouched for her experience and her recommendations too.

I came to Advanced Cosmetic years ago after finding them as one of the top rated dentists in the region as listed in Washington Consumer Checkbook at the DC Public Library. I was super dissapointed when Dr Steven Barsky, my original dentist retired, but he asked me to stay on for his excellent colleague Dr. Arousha Jahangiri. Right from the start, she turned out to be just as exceptional as Dr Barsky, and now I would never consider going anywhere else. I think the hygenists are all kind, efficient, well trained, and excellent communicators. Arousha is both personable and professional with a warm and listening demeanor. The front office staff is equally good, and I love that they follow up with me using my preferred contact method (texting) about upcoming appointments.
- I rate them highly and recommend this dentist with confidence to all my friends I think you will too.

Let me start by saying that when I first visited this practice, I extensively explained to Dr Jahangari and two of her staff members that I am a legally blind individual and that I do not drive. In fact, I chose the practice mainly for convenience since they are metro accessible. I went into detail and explained to her that there are times when my vision is extremely bad, and I can’t predict when this occurs, so I may be delayed or need to cancel. My treatments started in 2017 and I left today (May 2020), looking like I need braces, teeth still badly misaligned. When I first inquired about Invisalign at this practice, Dr Jahangari requested me to remove my four wisdom teeth before starting the process. I then had three of my wisdom teeth removed (the fourth apparently did not need to be extracted). This cost me $2300. I then went back to her office and at that time, I guess she displayed an ” alter ego”. She appeared to be of a sweet disposition. I paid for the cost of the treatment upfront - $5000 (paid in two installments) and the treatments began. Over the course of my treatments, I have had 2 corneal transplants, 7 other eye procedures and two C-Sections. I understand that things got hectic and Dr Jahangari herself said to me, we will work with you. The Invisalign treatments were not working well. I have photo evidence along the course of my treatments, along with the advice of two other dentists, that informed me that I should not have been an Invisalign candidate in the first place. After showing her a picture of someone with great results, she said to me “your teeth looks “better” than when you came in, an ortho would have been able to make it look like this.” (referring to the picture). I couldn’t believe my ears. In other words, she knew she should have just referred me to an orthodontist upfront. On one occasion, I was 6 minutes late, Dr Jahangari sent her assistant/office manager or whoever she was (older lady) to let me know that the only how she would see me that day was If I paid her a missed appointment fee. I was there with my two babies and so frustrated that I just paid the money. Today, after giving birth two months ago and undergoing three eye procedures, she demanded I pay $500 extra to receive a third set of refinements, when clearly the treatments aren’t working. I know times are hard these days with this Covid-19 pandemic, but she wouldn’t even offer a resolution/solution - I even asked her to check with my insurance to see if they could work something out and she didn’t even try. My problem is the manner in which she came at me. She was so hostile and combative and kept raising her voice. I couldn’t get a word in as she was very dismissive and was like “you either pay the money upfront or I’m gonna go see my next patient.” She kept blaming me for the treatments not working after I alerted her to the fact that she should have just referred me to to the right doctor upfront. I got up and left and she followed me to the door like brazen brat and continued hollering about why it’s my fault when she knows that she wasn’t the best possible doctor for the treatment I needed. This is the worsttt experience I’ve ever had from a medical professional. WORD OF ADVICE - Do research on the best possible type of doctor for your treatments - Seek out someone who is patient with their patients and knows how to be emphatic - not sympathetic - Seek someone with a genuine willingness to produce great results and happy patients/customers, not someone who seems like they need the money more than you.

Top-notch, high quality dental practice. Really friendly staff, excellent cleaning, professional examination.

Not their fault, but the elevators in the building are INSANELY slow. I’ll definitely be taking the stairs for my next appointment, and, if you’re fit enough to walk up 5 flights of stairs, you should too. They’re behind the elevators, to the left.

Would give 0 stars.

First, requested previous dental records. After they were sent by a previous dentist, they pretended to never receive them - needed a manager to locate them in their inbox. Front staff do not know what they're doing.

Then, the hygienist barely listened to my concerns or my dental history. She kept bumping and scraping my teeth "accidentally" while cleaning, with zero apology or concern about JUST HAVING TOLD HER my teeth are fragile and break easily.

Next, the dentist tried to upsell me and gave me outrageous numbers for cosmetic work, claiming it was "heavily discounted." She quoted me 4x what the next dentist quoted me. Insane. Then, she claimed that two of my fillings and a crown needed to be repaired or updated. TWO OTHER DENTISTS completely denounced that claim and said that was entirely unnecessary, saving me THOUSANDS.

Finally, I was billed an outrageous number FOR A CLEANING that is usually 100% covered by insurance. Took several calls for the front staff and accounting staff to get their numbers straight and remove the charges.

Do NOT see them unless you want to waste your money.

I am not the easiest patient in the world and I always dread going to the dentist. I love this dentist office. I just had my teeth cleaned and it was the best experience! Vicki cleaned my teeth and was so nice and made this experience wonderful. I loved this office!!!

Wonderful dental care but the front office staff is so horrible that I had to switch dentists. First they tried to charge me 5K for Invisalign when I went in for a teeth cleaning and they didn’t seem to understand that I wasn’t getting Invisalign then and no matter how much I insisted, they just kept demanding that all 5K was due that day. Then they insisted that I was responsible for billing my own insurance company even though it was in network. It took a 20 minute conversation to be billed normally. Then they kept trying to upcharge me for everything. I decided to get Invisalign through a different orthodontist and the front desk staff tried to insist that I couldn’t get my teeth cleaned unless I spent 600$ on a night guard. I kept explaining to them that I was receiving orthodontic treatments and couldn’t wear a night guard but they kept insisting that they needed their 600$ if I wanted my teeth cleaned. Finally they scheduled me an appointment for a day they weren’t open. So I went to the dentist on president’s day only to find it shut. Great dentist, but the staff is so incompetent and money hungry that you aren’t a patient you are a customer and your time and comfort doesn’t matter - you exist so that they can squeeze every last cent out of you. They are horrible and I felt like a dollar sign, not a human.

One of the best cosmetic dentist offices I’ve eve been to. Hands down professional, clean and does excellent work. I drove an hour from my home just for their services. My before and after is amazing!!!