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Review of East Athens Family Dentistry

East Athens Family Dentistry:

East Athens Family Dentistry is a dental clinic located on Oak Street in Athens, Georgia. The clinic offers a range of dental services, including dental hygiene, teeth whitening, oral surgery, and more. The clinic is open from Monday to Thursday from 9:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and efficient service. One customer mentioned that the staff was very kind and caring. Another customer mentioned that the clinic was the best dental office they had ever been to.

However, some customers have criticized the clinic for its outdated facilities and long wait times. One customer mentioned that the office was outdated and had an unpleasant smell. Another customer mentioned that they waited for hours to be seen and were eventually told that they would have to wait even longer.

Despite the mixed reviews, East Athens Family Dentistry remains a popular choice for dental services in Athens. If you're in need of dental care, it may be worth considering this clinic. However, it's important to keep in mind that the clinic has received some negative reviews, so it may be a good idea to do some research and read reviews from other customers before making a decision.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

East Athens Family Dentistry Reviews - 14

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
K. Smith

K. Smith

πŸ‘ πŸ‘Ž 😐
Poor Service Incompetent Staff Painful Experience

Back in summer 2022, I had terrible back molar pain, so I came here to have it situated. I first insisted just having the tooth removed fully. They said they could save it by getting a filling for it. I was also initially a walk-in client. It didn’t take long so that was a good thing. Anyways, I agreed, the doctor told me that I would possibly have some sensitivity to the cold and real hot temp with my tooth. It was still sore in a weird way, even after he got done.
Speed to Nov/Dec 2022 up until now, I started having baddd pains in my right ear/side of my face that lasted for WEEKS, and I could tell that it was my nerves, some sort of infection. I needed more antibiotics and pain meds. I attempted to call the receptionist named Nikki yesterday (Thurs), and I told her about my issue, where I didn’t think the doc did a good job. She insisted she would call in my prescriptions and get it squared away. I was happy..only for a brief moment. You know I HATE to check behind grown folks, so I called CVS, they told me that didn’t even receive a call or prescription for me, but would check their voicemail since they did receive a few calls. So I called CVS back hrs later, the line was so busy I couldn’t even get through.
So today (Fri) I called CVS again to make sure they checked to see if they received my prescription, they told me they checked all voicemails and didn’t have not even one prescription for me… mind you, my tooth is KILLING me to the point where I’m in tears.. and for Nikki to sit there, lie and act like she did her job is very TRASH. Of COURSE these ppl are closed today, so I haven’t been able to get in touch with ANYBODY (even their pager had me waiting for an HOUR before I hung up..) so I have to go a whole weekend in pure pain!!! These people are trash. Had they did a root canal the first time I came here last year I wouldn’t HAVE TO Go through ALL OF THIS!!! unacceptable!

Sallie Johnson

Sallie Johnson

πŸ‘ πŸ‘Ž 😐
worst experience outdated office unpleasant smell uninformative staff long wait time

Worst Dental experience I have ever had
Never going back !!!!
The office was outdated ,had an unpleasant smell , staff was not informative, wasn't able to be seen by the Dentist ,waited for hours for the staff to tell me that I would have even longer to be seen . Worst EXPERIENCE EVER!!!!

Marissa Howard

Marissa Howard

πŸ‘ πŸ‘Ž 😐
Great Experience Friendly Staff Knowledgeable Dentist

This was my first time going here and they were amazing. I had a woman name Jennifer who cleaned my teeth and she was so nice! I was called back exactly at my appointment time and everyone was so kind. I am a curious person, so Jennifer answered all my teeth related questions! Dr. DuBose was especially nice and took the time to explain to me how my X-Rays looked and how I could improve my teeth cleaning routine. Overall, I had a great experience, the team here is truly wonderful. I definitely plan on coming back every 6 months!

Osmayra Chipana

Osmayra Chipana

πŸ‘ πŸ‘Ž 😐
Horrible Service Long Wait Time Poor Communication

If I could give this place 0 stars I would. Horrible service! I waited 3 hours for nothing. I left to get my 2 year old lunch and when I came back they said they had called me already and could not longer attend me. I did ask how much longer I had to wait, before briefly getting my son lunch. The lady at front office said she did not know and two people were in front of me. I offered to wait for the people in front of me and they declined. They said I could go to Smith Dental. Some people don’t care about their clients just getting a paycheck.

Kenya Wingate

Kenya Wingate

πŸ‘ πŸ‘Ž 😐
Professional Helpful Patient Clean Facility Recommend

Dr. Dubose and his staff are beyond the very best!! I have been going here the past 20, since I was like 10 lol πŸ˜†. They are very professional, helpful, patient and maintains a clean facility!! They are extremely busy, but, worth the wait!! Definitely recommend them.

Randy Brantley

Randy Brantley

πŸ‘ πŸ‘Ž 😐
Great Dentist Friendly Staff

I cannot say enough good things about Dr. Dubose. I love his humor and his straight-forward approach to the issue. He's honest. His entire staff was wonderful to be around. This was my very first time....I WILL be going back! I felt as though I had known them for years. I HIGHLY recommend this dentist office.

Jennifer Cundiff

Jennifer Cundiff

πŸ‘ πŸ‘Ž 😐
Good Experience Skilled Dentist No Pain Overcame Fear of Dentist

I had a really good experience at this dentist office he did a wonderful and awesome job on pulling my teeth had no problem after getting them pulled my fear of dentist is gone now

sandra hall

sandra hall

πŸ‘ πŸ‘Ž 😐
Best Dentist Caring Team Awesome Job Relaxing Atmosphere

Wow what can I say...The very BEST Dentist...very kind CARES so much about each and every patient that walks through the door..wonderful team..works together so get well. everyone drone the front office to everyone in the back..REALLY a loving and caring Team..I have to say thanks to my girl Tiffany for such and awesome job..i got to talk to Dr. DUBOSE about getting you a RAISE..PLEASE never stop being who you are and I'm talking about the WHOLE Team not you'll make people feel so relax and calm..ZLUV U ALL

David Smith

David Smith

πŸ‘ πŸ‘Ž 😐
Great Dr. phenomenal staff Best experience Highly recommend

Great Dr., phenomenal staff! Best experience with a dentist that I've ever had and I really can't say enough good things about this office. Highly recommend!

Bryanna Griffin

Best dental office I have ever been to! All the staff are super friendly and if you get there on time you are in and out!

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East Athens Family Dentistry Hours

  • Monday 9 AM to 5 PM
  • Tuesday 9 AM to 5 PM
  • Wednesday 9 AM to 5 PM
  • Thursday 9 AM to 5 PM
  • Friday
  • Saturday
  • Sunday

Location