Madison Yards Family Dentistry

The office is nice and every single person here was kind, friendly, and went above and beyond to ensure comfort from start to finish. During every visit the staff communicates constantly and effectively so you know what they are doing, why, and the costs. I let the office coordinator know my insurance was ending and Dr. Mouzi was able to squeeze me in to have all of my many fillings done before it canceled.

The hygienist was thorough with my deep cleanings and during the procedures they do everything possible to add ease and give heads up to what’s happening. Even while waiting they explain who’s coming, when they will be there, and check to ensure comfort. Overall great experience!

Wonderful dentist office, highly recommend. I get anxious going to any dentist based off previous bad experiences but the staff was incredibly kind and gracious with me from the front desk to the hygienist to the doctor. I appreciated how detailed they were with me about everything with both the physical and financial information of my treatment. Even going back for my second visit my dental anxiety was so much more at ease and I again had a wonderful experience with them.

My experience at this facility was awesome! My hygienist, Tiffany was great. I really appreciated how she educated me on what and why she was doing what she doing as she was cleaning my teeth. Darrin and Shameeka both dental assistants were attentive to making sure I was comfortable as I had some work done on my teeth. Dr. Mouzi was also awesome as well. This was honestly the best dental service I have ever received. The service was quick, thoroughly, and I’m happy with how everything turned out!!

There are not enough words that I can write to express how fantastic Dr. Sara is!! I moved to Georgia last year and I have not found a dentist that is as excellent as Dr. Sara. She was gentle, attentive, kind, and very thorough in her work and explanations. I asked a ton of questions, and she was able to answer and clarify everything to me. I felt extremely comfortable during her care and felt that I was in good hands. This is a feeling that I generally do not have at the dentist, which was very important to me. Thank you Dr. Sara for your excellent care! If I could give more than five stars, I would!!

The front desk staff was welcoming. My dental hygienist, Ms. Tiffany was excellent. She exceeded expectations regarding my care, was knowledgeable, patiently answered my questions and addressed my concerns. My doctor took the time to talk to me and reviewed my results. Thanks for a great experience.

Literally best dental experience I have ever had. I waited to leave a review until the second appointment and was actually getting fillings. The staff is amazing and efficient. The dentist is the sweetest and her work is fast and flawless! Highly recommend!

On my first visit, I sat in the chair for almost an hour waiting for them to get in touch with my insurance. I've never had to wait that long ever. I was waiting so long that the dentist came to do the final check, and I hadn't even had my cleaning done yet. And when talking to the staff, your first appointment doesn't guarantee a cleaning and could be JUST a consultation. You could potentially have to come back for the actual cleaning. Again, never had that situation before at other dentists.

After finally getting in touch with my insurance, the dental hygienist recommended a deep cleaning. I agreed to it. What I didn't appreciate was the hygienist never asked me about my dental habits and made me feel bad about myself the whole appointment. When in actuality, I follow all the rules about dental hygiene. What made it more confusing, the dentist came in at the end and said, "everything looked great!" Which seemed polar opposite to what I had heard during the majority of my appointment. Then a few months later, I was billed for this appointment. When calling, they said because "they forgot to run this through my insurance." That's odd because I sat in the chair for an hour for them to talk to my insurance...

I decided to give them a second chance and came back for my six-month cleaning. I had a similar experience with the hygienist (different from first appointment) essentially berating me. At one point, she said "you should brush your teeth twice a day." Again, she never asked about my dental habits and went straight to assuming the worst. I was basically holding back tears. And at the end of the appointment, the dentist came in and said, "everything looks great!"

A few months after that appointment, I received a bill which included services I did not have done during my appointment. I called and it was fixed, but I only knew it was wrong based on my previous visit. I imagine a lot of people wouldn't understand the language on the invoice or question it. And because of this, I question this place's ethics.

In my entire life (and I had braces as a child), I have never experienced this treatment. I have never had dental staff make me feel bad about myself. This is absolutely unacceptable. And the way they run their business seems off. I will never be returning to this place and strongly do not recommend it for anyone looking.

The best dentist office I have been to in a long time great customer service. The doctor is awesome she listen to your concerns. I referred so many people to this dentist office because the staff is just so awesome my cleaning for my teeth always and looking good.

Love this place ! The office is beautiful and has a very homey feel, they have multiple options to help you pay if you don’t have dental insurance, and they were very gentle with my teeth! From the receptionist to the hygienist to the dentist, everyone is sweet and helpful. Tiffany is the best!!

Madison Yards Dentistry is great! They were accommodating to an emergency issue I had and got me in on the same day to get it resolved. Everyone there is very nice, especially Darren. Highly recommend this dentist.