Dr. Terrance L. Jeter and Associates Cosmetic and Family Dentistry
Review of Dr. Terrance L. Jeter and Associates Cosmetic and Family Dentistry
Dr. Terrance L. Jeter and Associates Cosmetic and Family Dentistry is a dental clinic located in Decatur, Georgia. The clinic offers a wide range of dental services including cosmetic dentistry, dental implants, teeth whitening, and periodontics. The clinic is open from Monday to Friday, and offers convenient hours for working patients.
The clinic has a team of experienced dental professionals who are dedicated to providing high-quality dental care to their patients. The staff is friendly, professional, and knowledgeable, and they take the time to answer any questions or concerns that patients may have.
While the clinic has received some negative reviews from patients who experienced long wait times or felt pressured to undergo cosmetic procedures, many other patients have praised the clinic for its excellent service and friendly staff. Patients have also appreciated the clinic's COVID-19 safety measures, which include screening patients for symptoms and requiring masks to be worn in the clinic.
Overall, Dr. Terrance L. Jeter and Associates Cosmetic and Family Dentistry is a reputable dental clinic that offers a range of services to meet the needs of its patients. Patients can expect to receive high-quality dental care from a friendly and knowledgeable staff.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Kalena Smith
Much better coming to Midtown office on a Friday morning. The staff is more knowledgeable and friendly. It was way quicker than usual and my hygienist Meron was super gentle with my teeth! Gonna keep coming on Fridays from now on!
Chelcei Gilliam
I’ve been coming this location for about 2 years now they are always welcoming. They always do a good job and try their best to get me in and out .
Charles and Essence Peterson
Dr. Jeter and his receptionist, Ms. Tiffany, are absolutely fantastic at the Midtown office. I went as a new patient. I have the worst case of dental anxiety which has caused me to have major dental issues now. From the first phone call from Tiffany to my exit, they were extremely professional, friendly, patient, warm, and empathetic. The dental hygienist and Dr. Jeter made accommodations for me that went above and beyond my expectations. I especially liked the tv in the room to keep me distracted. :) I highly recommend paying them a visit!
Cheammed Clark-abidi
If I could rate zero, I would. Horrible initial experience that ultimately led to me to cancel appointment and to write this review. Called to schedule new patient visit and given an appointment on June 7th. Get a call the next day stating my appointment was given away. But, they offered to see me on May 25th at 11:45. Get a call on May 23rd to confirm and was told that the appointment was at 12. Still no problem, but in the conversation I asked if there was any information needed to make sure my insurance was accepted at the practice. The response was if there were any issues they would contact me.
Day of appointment on my way to the facility, I get a text from the office that my appointment was at 12:15 (thirty minutes after the initial appointment). I explain to them the confusion and they stated it was an error by their system. Still no problem. The front office staff takes my license and insurance card. Upon reviewing my insurance card, they state it is the wrong insurance information. I have to call my HR to retrieve the correct information, which takes about 10 to 15 minutes to sort out.
At this point I am not comfortable with the practice and decided it would be best to cancel appointment. As I was leaving I noticed that I didn't have my license. The front office staff didn't know what they did with my license to which they start looking for it. That takes about another 15 to 20 minutes. After the initial search, I get accused of not even giving it to them in the first place or that I was given my license back. By this time, I had my fill of this place and just decided to go home without my license.
I get about two minutes down the road and get a call from them saying they found my license. As I come back, the lady who basically told me that I didn't give it to her/she gave it back to me hands me my license without even so much as an apology for accusing me of misplacing my license.
I call back to the office to request a call from the doctor and obviously he doesn't care about a bad experience from someone he didn't collect money from because I have not received a call.
If this is how this practice treats new patients, I would definitely warn folks about patronizing this dentist. Horrible from the jump!
Carolyn Turner
I really enjoyed Tiffany Dickerson she got the job well done highly intelligent she made it very easy for me
Carlos Eduardo Gonzalez-Rodriguez
What I loved about this experience was the not long waiting times, I appreciate a Doctor who cares about the time of others, thanks. The staff was super nice and diligent, and the procedure was well executed by the doctor with the help of two assistants. Great job, I would recommend Dr. Terrance L. Jeter to anybody with dentistry needs
Henry Goodgame
Efficient, patient and Outstanding Service every time. I just can't say enough about the professional and courteous treatment I receive each time I have to go see my dentist. His staff is great, his referrals are great and his work speaks for itself. OUTSTANDING!
Emily Bridges
Doctor Jeter is an AWESOME Dentist. He's attentive and makes you feel very comfortable. I have been going to him for 4 years. The drive from College Park is worth the gas. His staff is AWESOME as well!!!! Keep up the excellent work
Emily B
Gigi Gilchrist
I am always greeted with a smile and in a warm friendly manner. Dr. Jeter and his staff are pleasant, friendly and professional. Everyone takes the time to answer any questions or concerns that one may have. As a person that does not take pain well he always handles me with kid gloves. I am a happy loyal patient.
jonah Pearson
Great job! Awesome customer service!