Providence Dental Spa
Review of Providence Dental Spa
Providence Dental Spa:
Providence Dental Spa is a dental clinic located in Macon, Georgia. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, teeth whitening, and general dentistry. The clinic is open Monday through Friday, with limited hours on Saturdays.
The clinic's staff is professional and courteous, and they make every effort to ensure that patients feel comfortable and at ease during their visit. Patients have praised the clinic's staff for their friendliness and professionalism.
Providence Dental Spa uses state-of-the-art equipment and procedures to provide patients with the best possible dental care. The clinic's dentists are highly trained and experienced, and they take the time to explain treatment options and answer any questions patients may have.
Patients have also praised the clinic for its clean and modern facilities. The clinic is conveniently located in Macon, and patients can easily schedule appointments by phone or online.
While most patients have had positive experiences at Providence Dental Spa, a few have reported issues with billing and misrepresentations of payments. However, these negative reviews are in the minority, and the vast majority of patients have had positive experiences at the clinic.
Overall, Providence Dental Spa is a highly recommended dental clinic in Macon, Georgia. Patients can expect professional and courteous service, state-of-the-art equipment and procedures, and a wide range of dental services.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Brandy Lowe
My daughter and I had had a hard time finding a dentist since moving from the Atlanta Metro area. I searched and booked and canceled several places because it just didn’t feel right. Well I decided on Providence and that I tell you was the best decision for my daughter and I. The hygienist and Dr Ray was so patient and explained things to me that I had never new in regards to my dental care. Glad that I made the decision to offer my patronage to Providence Dental Spa.
Ralph Roger
Doctor Holcomb and the team did a great job! Highly recommended!
Reese Terrell
The customer service at PDS is AMAZING 👍🏽👍🏽 The staff takes their time to explain your procedure and answer any questions. You feel like you are their only client for the day. The Billing department is knowledgeable and will inform you of all charges so that there are no surprises! I do not enjoy dental work....but the staff at PDS will ease your mind. They are the best!❤
Melinda Bush
I love Providence Dental Spa! I have never had a bad experience from the time I arrive to when I leave. My hygienist, Heather, is the absolute best!!!
Errant Belle
I apologize for the long, detailed review, but I want people to be aware of precisely how shifty this place is.
My experience at this spa actually began as very positive.
I was pretty sure I needed at least one implant and a crown when I initially called the Providence Dental Spa.
Everyone was ultra friendly as I discussed my issues, so I made an appointment for a consultation, which was just under $300.
After that, I was presented with a "COMPREHENSIVE", 3 step treatment plan, including all associated costs.
I'm private pay, so I did feel sticker shock when I saw the thousands it would cost, but had expected as much and wanted to proceed.
Step one saw the surgical removal of a tooth and preparation of an implant.
Weeks later, I was already numbed up, in the chair, and awaiting step 2, a fitting for a crown, when the staff brought up scheduling the next phase of my treatment.
It is at this moment my opinion of Providence Dental Spa when from 5 stars to no stars...
Suddenly, the staff realized they left a step out of my "comprehensive" treatment plan.
Which step?
Why it was the actual implant, the entire reason I was there in the first place and the one thing we had discussed more than anything else.
Now this is where the clinic staff gets bold...
First, they inform me the missing last step of my treatment will literally cost an additional 50% more than my original quote.
Imagine you've bought and paid for a $40,000 car, then the dealer told you that if you want the key to operate the car, you will need to pay an additional $20,000.
Then, imagine when you ask the dealer why they did not tell you about the additional cost the response is: "oppsie!"
That will give you some sense of how livid I was when they tried to increase the cost of my treatment by thousands of dollars while I am sitting in a chair awaiting the 2nd phase to be completed.
Needless to say, I was so upset I was shaking.
After taking a moment to cool down in the restroom, I decide to forego step 2 of my "comprehensive" treatment plan because I no longer have confidence Providence Dental Spa is trustworthy.
As if to prove that point, while I am waiting for my refund, they try to convince me I must not have told the doctor I wanted an implant.
They seriously tried to rewrite my entire history with their staff to cover what was either their oversight or a highly manipulative attempt to get more money from me, which was just beyond sickening.
As I left the office, I had not raised my voice or used profanities, but it was obvious how exceptionally unhappy I was.
The staff apologized, promised they would investigate the matter, and get back to me to figure out how to make things right, except...
THEY NEVER DID!
That's right, they never made any attempt to reach out to me in any way, shape, or form.
Apparently, they realized they could not force me to pay 50% more by leaving my dental work half done, so they gave up.
Such class!
Victor Griffin
Didn't feel a thing, my experience with Dr.Baker and her assistants were great
penny martinez
Love the place! Great dentist, hygenist, and office staff. Providence Dental Spa provides excellent dental care in a beautifully decorated modern facility.
Janice Wrenn
It has been a pleasant and helpful experience with Dr. Johnson of Providence Dental Spa. As a recent patient of his, he was very knowledgeable about the process and application of the dental appliance, and very thorough concerning all procedures associated with it. He took time to answer questions and to follow-up with me after receipt of the appliance. I highly recommend Dr Johnson at Providence Dental.
Carl Tims
Heather is very professional and thorough. I appreciate her attention to details.
Veronica Johnson
Mrs.Veronica Mair-Johnson is blessed to have Dr. Holcomb for my Dr. 🥰😇🤗 Thnkful and most Greatful in Jesus name Amen 🙏🏾
Thanks much Doc 🥰🤗😍 10 Stars for the team Providence Dental Spa 🌟 🤩 ✨️