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Review of Dr. Thu N. Nguyen

Dr. Thu N. Nguyen: A Dental Practice with Mixed Reviews

Dr. Thu N. Nguyen is a dental practice located in Hilo, Hawaii. The practice specializes in dentistry, particularly in wisdom teeth extraction. The practice has received mixed reviews from its customers, with some praising the staff and the dentist's bedside manner, while others have criticized the practice for poor communication, rough handling, and lack of proper sedation.

Some customers have praised Dr. Nguyen and his staff for their professionalism and kindness. They have reported that the staff is friendly and well-spoken, and they listen to their concerns and read their health history. They have also reported that Dr. Nguyen is a considerate dentist who makes patients feel comfortable during procedures. Some customers have also praised the practice for its efficiency, with one customer describing Dr. Nguyen's performance as "world record time."

However, other customers have criticized the practice for its poor communication and rough handling. Some customers have reported that they did not receive proper instructions before their surgery, and that Dr. Nguyen did not explain the numbing process. Some customers have also reported that Dr. Nguyen was rough with their face during the procedure, and that he did not talk to them after the surgery. Some customers have also criticized the practice for its lack of proper sedation, with some reporting that they were partially awake during the procedure and that they felt more pain than they were supposed to.

Overall, Dr. Thu N. Nguyen is a dental practice with mixed reviews. While some customers have praised the practice for its professionalism and kindness, others have criticized it for its poor communication and rough handling. It is recommended that customers do their research and read reviews before deciding to visit this practice.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dr. Thu N. Nguyen Reviews - 17

3.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ruthann Sorcey

Ruthann Sorcey

πŸ‘ πŸ‘Ž 😐
Considerate Doctor Calming Presence Friendly Staff

Dr Nguyen is a really nice guy. I don’t hear doctors say please and thank you during procedures so I felt that he’s very considerate of others. Also I was super nervous but when he talked about his children I felt calm thinking about my kids too. Thank you Dr Nguyen and staff!

jade silva

jade silva

πŸ‘ πŸ‘Ž 😐
Great Service Competent Staff Recommend

Got all 4 wisdom teeth out here and they did a fantastic job. I was extremely nervous for the needles but they helped me through it and made me feel comfortable. Very sweet and competent staff, would 100% recommend.

Taprine Moats

Taprine Moats

πŸ‘ πŸ‘Ž 😐
unprofessional rude refused to do dental work bad experience

I neve write review but my experience was so horrible I have to share. Dentist reviewed my health history PRIOR to me coming in. After x-rays and getting me settled he stated he refused to do my dental work. He said numbing wouldn't work for me. I'm a nurse so I asked what type of sedation he used cause fentanyl/versed works great for me. He REFUSED to tell me, stated since he's not doing the extractions he did t have to tell me. The nurse whispered that was what he used (why wouldn't he just say that!!!!) and I said that I do very well with that he said. I'm just not doing it. I'll refer you to Oahu! What? I'm in Hilo and don't want to go to another island for dental work. It was absolute BS and I would never ever reccome do him to anyone! He was rude and unprofessional and made me start crying. What a jerk.

Leo T

Leo T

πŸ‘ πŸ‘Ž 😐
Poor Service Unprofessional Staff Smoking on Premises

What a scam. This place is rubbish. Dental assistant always rushes you to sign the papers and the entire staff smokes cigarettes including Dr Nguyen.

Dayna Parks

Dayna Parks

πŸ‘ πŸ‘Ž 😐
Compassionate Knowledgeable Payment Plan Recommend

Doctor and staff were very compassionate about my fiance with his extraction answered ALL of my questions and was extremely knowledgeable of dental work and procedure, also they offered us a payment plan for the portion that my fiance's dental didn't cover all in all VERY PLEASED WITH this doc and his office/staff and will DEFINITELY recommend, I did extractions a few years ago with the same dr and I too was extremely pleased with this dr and staff

Elizabeth Kertz

Elizabeth Kertz

πŸ‘ πŸ‘Ž 😐
Good Dentist Awesome Nurse Excellent Bedside Manners Comfortable Recommend

HE WAS A GOOD DENTIST AND HIS NURSE WAS AWESOME THEY BOTH HAVE EXCELLENT BESIDE MANNERS.THEY DO EVERYTHING THEY CAN TO MAKE YOU COMFORTABLE AND AT EASE AS POSSIBLE. I DO RECOMMEND THIS DENTIST.

kelly agpoon

kelly agpoon

πŸ‘ πŸ‘Ž 😐
Poor Communication Unfriendly Staff Incompetent Doctor Waste of Time

Would never recommend going there...no what so ever communication with patient..jus assuming he can do the job ...gave a cold shoulder when I suggest to go a specialist...staff are not as friendly..poor business..πŸ‘Žwasted my time...

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