Smile Innovations Hawaii - Cecile Sebastian DDS - Advanced Cosmetic Dentistry

I’ve been a patient of Dr Sebastian for decades and have only received the best care from her and her team. I know why she has been voted #1 over many years. I’ve never been a fan of dentists but they always put me at ease whether I go for dental work or cleanings with Kim, the hygienist. It’s not unusual to walk in to their office and hear laughter from patients and the team throughout the office. I also love how high tech their office is. They have lasers for gum treatments and cavities. They have a machine to make crowns on the same day of your visit which used to take 2 visits before. They also took a CT scan when I had an unusual problem with my jaw which helped me understand my treatment options. All of this makes me feel well taken care of plus the caring team around her makes my dental visits such a pleasant experience. If you are not enjoying your dental visits, you need to see Dr Sebastian!

I am glad we found Dr. Sebastian. I am not a fan of the dentist chair yet she and her staff find a way to make cleanings and treatments easy and painless. Up to date technologies help quicken the process as well! I was able to get a new crown in 2 hours. She takes great care of myself and my kids. Highly recommend her!

Jean did a wonderful job cleaning my teeth! Dr.Sebastian took the time to evaluate my health too! Very nice office

I am able to smile comfortably as I give this 5-star review for Dr. Sebastian and Smile Innovations Hawaii. For more than 30 years, my missing front tooth caused me discomfort and embarrassment. I researched several dentist and finally I decided to go with Dr. Sebastian due to her expertise in the latest technology of dental implants and innovative dentistry.

Throughout the procedure, Dr. Sebastian and her team were professional, caring, and knowledgeable. They used cutting-edge technology like digital scans and lasers, ensuring that the implant process was smooth, efficient and comfortable. Dr. Sebastian recommended Dr. Fong for the necessary bone graft, and I was impressed with Dr. Fong's expertise and use of my own blood for the graft. Although the whole process took a few months, it was totally worth.

Dr. Sebastian is a kind and skilled professional. She took care and time to make my new implant and front veneers look natural, straight, and aesthetically pleasing. She went above and beyond to ensure that I was happy with the results. I am now more confident and comfortable in social situations thanks to her exceptional work!

I highly recommend Smile Innovations Hawaii to anyone in need of dental implant services and cosmetic dental services. Mahalo Dr. Sebastian, Lyn, Ruth, Jean, Shalimar, and Kim! 🙏🙏😁

Dr. Sebastian is absolutely one of the best dentists I’ve been to in Hawaii. She is very friendly and treats her patients with extreme care and detail, I would not go anywhere else. Jean the hygienist made the experience very comforting when getting a cleaning.

During the visit, Dr. S had a disrespectful and unprofessional behavior that harms people's health. She did not explain the pros and cons of alternative procedures. I felt like I was in a butcher shop and was just a set of teeth instead of a patient.
What made matters worse was the billing side of the practice charged an arbitrary amount of money before verifying with my insurance. I don't recommend going to this practice

I've been going to Dr. Cecile for over 20 years and am so grateful for her professionalism and excellent bedside manner. Dr. Cecile and her team will give you the best care for your dental needs.

I took my son and daughter to Dr. Sebastian for cavities, and they unfortunately had a lot. I was so pleased that my kids experienced very little pain with the Dr. using Solea laser and giving great care to them! Thanks Dr. S for the excellent service ~ aloha

Can't recommend.On or about 2/22/22, I had a disturbing, abominable phone call with Lynn,Office Manager.Siobhan M's Yelp review dated 11/9/15, also complains about the Office Manager.So 2 complaints now. Evidence of a pattern?Are there other complaints we don’t know of? I advised Lynn I was seeking preventative care only, not cosmetic,I currently have a dentist but want a new one & may want to transition over to Dr.Sebastian(Dr. S); & I'm seeking a consultation appt. Early on, it seemed Lynn's plan was to discourage me in pursuing an appt & encourage me to end the call.Lynn reacted strongly to the word "transition" saying close to these words - If you're not sure you want to make Dr. S your dentist, we can't see you.We see people who know they want her as their dentist and are ready to adopt her completely as their dentist.We are scheduling appts over a year in advance.I then asked for clarification, that I now,at the very time of this phone call,must commit to making Dr. S my long term dentist?I'm required to make that decision right now on the phone before seeing her?Lynn didn't answer but seemed to continue to discourage me by then saying the office is never open for the full 5 days/week.(I asked myself why would this need to be said, if I won’t be seen for a year anyway?)I said ok & asked what the 1st visit entailed. Lynn said a cleaning, exam,& full mouth x rays and I'm required right now on this phone call to consent to pay out of pocket for a CT scan ($400) & for a teeth model ($125),which Dr. S will likely want to get done. I was told insurance doesn't pay for either.Lynn then said she was busy now but would call back later but added maybe I could be seen sooner than in 1 year.Isn't that odd?I'm told early in the phone call that appts are scheduled a year in advance but now later in the same phone call I’m mysteriously told with no reason given, that it may be possible I could be seen sooner?Lynn asked for my date of birth, which I found peculiar cuz this request was made without my completed application, no reason given, & I may not be seen for a year.She called back,waived the cleaning(I had one 2 days ago) & an appt was set for the very next week.I asked for the scan & model to be waived, stating my teeth are fine,I get cleanings 6x/year,I'm educated about my teeth and care & don't need further training, education. (CT scans also carry risks). Lynn said that if Dr. S wants them done,I must comply, and I have no role or say in this decision. I asked if Dr. S requires them & I decide not needed, why can't I withhold my consent & end the appt? Lynn's exact response: "You are now dictating what you will do.We will not see you and the appointment is canceled".Is "shenanigans" a reasonable word to describe what I endured? It seems that $525 per consult plus insurance results in a handsome profit per patient & maybe more out of pocket patient expenses after the scan & model are assessed cuz Dr. S, not you,dictates your care. Their expensive machines can help with preventative care which is why I contacted them.It was not because of the Best Dentist awards which aren’t bestowed by patients' opinions, but uses unknown, unverifiable criteria.Is the $525.00 per patient helping to pay off the machine loans or cover their upkeep which I don't want to pay for, do you?"Patient Centered Care" can be defined as "Providing care that is respectful of and responsive to individual patient preferences, needs, and values and ensuring that patient values guide all clinical decisions.It seems Dr. S may use the " traditional medical model" of health care, whereby her patients must comply with Dr. S without any say in their care.You like that?Or the required scan & model may be due to a disturbing trend in health care termed "defensive medicine" which refers to medical pros requiring unnecessary tests, lab work, primarily out of fear of patients suing them & not for reasonable,diagnostic/treatment purposes.

Dr Sebastian and her staff are very personable. They understood my concerns about the procedure, cost, and time involved. The Office Manager, Lynn, was very thorough with explaining to me my alternatives.