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Review of Boise Dentistry Co. - 5 Mile

Boise Dentistry Co. - 5 Mile: This dental clinic offers a range of services, including general dentistry, cosmetic dentistry, dental implants, denture care, emergency dental services, and teeth whitening. The clinic is located at 4776 N Five Mile Rd Suite 103, Boise, ID 83713, and can be reached at (208) 906-1255.

The clinic is open from 9:00 AM to 3:00 PM on Mondays, 7:00 AM to 5:00 PM on Tuesdays and Wednesdays, and 9:00 AM to 3:00 PM on Thursdays. They are closed on Fridays, Saturdays, and Sundays.

The clinic's staff is praised by many customers for being friendly, helpful, and welcoming. Patients have reported feeling comfortable and at ease during their visits. The clinic's office is described as clean and stylish.

While some negative reviews have been reported, the majority of customers have had positive experiences with the clinic. Some customers have reported issues with billing and communication, but these seem to be isolated incidents.

Overall, Boise Dentistry Co. - 5 Mile appears to be a reputable dental clinic with a friendly and welcoming staff. Patients looking for general or cosmetic dental services may want to consider this clinic.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Boise Dentistry Co. - 5 Mile Reviews - 110

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tel Tipton

Tel Tipton

πŸ‘ πŸ‘Ž 😐
Great Team Environment Personable Fantastic Work Thorough Caring Grateful

Dr. Minert and team are amazing! They have a great team environment and are very personable. They do fantastic work on the teeth and are very thorough, providing education and suggestions. I can tell they truly care about me and my family and want what’s best for us. I am so grateful that we have found such an incredible team to work with for our dental needs. No need to look any further!

Travis Schaff

Travis Schaff

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Great Staff Helpful Suggestions Valued Customer

Great friendly staff and always greeting you with a smile on their face. They are great at explaining what they are about to do and offer helpful suggestions for dental care. I feel like they value my business rather than just being another patient. I wish I had discovered them long before I started going here.

L Burfeindt

L Burfeindt

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Excellent Service Friendly Staff Comfortable Environment

Dr. Minert and his team are amazing. From cleaning teeth to doing crowns, you feel like you’re the most important person there. I love Christian music and they can turn on Christian music for the room you are in, so Mercy Me was my friend in the room!

Toby Brown

Toby Brown

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accommodating nice great care understanding

Boise Dentistry was very accommodating and nice! I hadn't been to a Dentist in years and Hannah made sure to take great care with me and helped prepare me to reach my optimal dental health in a very understanding way.

Dayne Urbany

Dayne Urbany

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Billing Issues

*Update* A lady reached out to me today. She was trying to make it right by me by trying to refund me the difference to the card used back in 2021. I don't need the money back so I refused to go down that route. While she was hyper focusing on the money aspect, I was more so focusing on the customer service and relationship side of it. Which at the end of the day they blew me off and I'm with another practice for the time being.

Great Practice, did regular cleanings for me. But when I reached out for my last cleaning, they never got back to me. They never tried to get me back as a patient either. Also there was a time when the lady said she wouldn't charge me for X-rays and she forgot to run the card. Grabbed me in the parking lot to run the card and she ran it for the full amount. 1 Star review due to card issue that was never corrected.

J F

J F

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Impressed Great Service Kind Staff Painless X-rays

I was so impressed with Boise Dentistry. They worked with me to get me in before I lost my dental insurance. Their staff was so kind and did an amazing job with my teeth. They were especially careful whilst taking X-rays of my teeth. Typically I have found this to be a painful process but I was totally pain free thanks to their awesome dental hygienist!

Douglas Newell

Douglas Newell

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Excellent Care Thorough Exam

Boise Dentistry Co. has been the Best Dental practice I have been going to since moving here from Dallas three years ago. Dr. Minert and his team of dental hygienist always provide excellent care and follow up on appointment scheduling to a providing a thorough exam.
Thank you

Marshall's Haneyai

Marshall's Haneyai

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Poor Service Unprofessional Expensive

My wife worked for a office in Caldwell for 30 years before this corporation bought it when Dr Clendenon owned it. These dentists are a corporation that owns 4 practices and brings in Dentists straight out of school with no experience at all. They are all about money.
Dr. Minert was my Dentist at the time. He did Invisaline on my teeth and a bridge. That was full price because we had insurance so my wife wasn't able to take advantage of the discount for dental because she stayed working for them for a year. Dr.Minert when doing my bridge while still in ivisaline (braces) he took a xray of the bridge to see if it was okay,but failed to tell me the two top teeth that had cavities. It was a bite wing he took that shows all upper and lower teeth. Even though I was paying cash for all appointments over 7000.00. But never told me I had cavities on the upper teeth that he clearly if was a good dentist would see them. As a dentist you don't see just the bottom of a xray but the whole. Bite wing xray that shows upper and lower. Needless to say I had one tooth removed and maybe another removed from his negligence 5 months later. Don't ever go to any of the offices. They are a scam and only care about money not your well being. I asked him to reimburse me and nothing at all. He is unprofessional at all costs! Not to mention he charged me 500.00 for final Invisiline trays one month before having to loose two teeth and can't be used. He said he would reimburse me and make it right for the cost of the extractions at another office and the cost for the trays but never got a check or any a apology at all. Then dismissed me from the practice when asking to make it right. Sending a review to to the board also!

ML C

ML C

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Good Experience Friendly Staff Wellness Program

Our family has enjoyed our experience so far. I hadn’t seen a dentist in many years and needed a deep cleaning. Their hygienist Hannah helped me with easing my anxieties about the procedure and was very gentle. I feel more confident with my teeth. I also like their wellness program they offer if you don’t have insurance πŸ‘

Katie C.

Katie C.

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Quick paperwork Friendly staff Comfortable experience Upbeat atmosphere Inspiring decor

To start the new patient paperwork was quick and easy. Hannah our hygienist, was great at explaining everything to my 11 year old daughter, and made her feel so comfortable. Hannah let her pick the music and blasted it, she danced a little while she was getting her teeth cleaned. Dr. Minert was so upbeat and fun, my daughter enjoyed her dentist experience for a change! The decor of the office is dreamy and inspiring, I want the little bench that was in our room! I am grateful and am looking forward to my own appointment!

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