Review of Craig R Smith, DDS
Craig R Smith, DDS is a dentist located in Boise, Idaho. The office is open Monday through Friday, with early morning hours starting at 7:00 am. The office is closed on weekends. The location is easily accessible and has ample parking available.
The office provides a range of dental services, including routine cleanings, fillings, and extractions. Patients have praised the office for their gentle and thorough cleanings. However, one patient had a negative experience with getting their wisdom teeth pulled. The patient developed chronic sinusitis and felt that the situation was not handled correctly. The patient felt that if Dr. Smith had realized that the procedure was going to be difficult, they should have been referred to a surgeon instead of a general dentist. The patient also felt that they were not given adequate attention or care after the procedure and had to seek help from another doctor.
Overall, Craig R Smith, DDS is a reliable dentist office that provides quality dental services. Patients have praised the office for their gentle and thorough cleanings. However, patients should be aware that there is a risk associated with getting wisdom teeth pulled and that the office may not refer patients to a specialist if the procedure is difficult.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Heidi Green
We love Dr. Smith. Both my two children and I go to him. He handles them so well that they don't even realize they are getting shots with their fillings. Also he and his office staff are always on time which I really appreciate with my busy schedule.
Desi Sherfey
Routine cleanings were great, gentle and thorough.
However, I would NEVER recommend getting your wisdom teeth pulled here. I had my 2 upper wisdom teeth pulled by Dr. Smith that resulted in chronic sinusitis. I realize this is a risk you take in getting your upper wisdom teeth pulled, though I don’t think it was handled correctly.
If Dr Smith had realized it was going to be difficult to pull, I should have been sent to a surgeon, not a general dentist.
Nothing was said, so out came my wisdom teeth. 5 days post, I noticed a strange smell/taste in my mouth that wouldn’t go away. I called Dr Smith and he prescribed me an anti biotic. 2 weeks later I called again bc symptoms weren’t getting better. He had me come in so he could take a look. No x-ray, just had me open my mouth and took a mirror to the extraction site. He didn’t say much other than prescribed me 2 other antibiotics. I called him after I had finished those and he told me if I still didn’t feel better to call back in 10 days. I was tired of waiting with zero answers...After being in so much pain I finally referred myself to an ear, nose and throat doctor(Dr Killian)
killian got me in for a CT scan that day and all 3 of my sinus cavities (on one side) were completely blocked- and a new diagnosis of chronic sinusitis. My only choices to help with the pain were steroids or surgery.
I had my CT scan sent directly to Dr Smith to show him why I was feeling/and in SO much pain the past weeks. He called me back and wanted me to come in. I almost broke down in tears bc of the frustration, pain, runaround, and medical bills I was now dealing with all while also training for a marathon and getting ready for my wedding. I asked Dr Smith if there was anyway I could be reimbursed or helped and he told me no, but he would give me a free x ray to give to my sinus Dr. really!?! I was shocked.
This was 1.5 years ago and I am still in pain daily. (Hence, chronic) I’m an avid runner and it constantly bothers me.
I’m not asking for a pitty party but I really think this whole situation was handled terribly and would hate for this to happen to someone else.