Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services
Aspen Dental is a dental care center located in Marshalltown, Iowa. The business offers a range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The center is open from Monday to Friday, from 8:00 AM to 4:00 PM, and on Saturdays by appointment only.
The center's staff is highly professional and knowledgeable in their field. They are welcoming and make patients feel comfortable during their visit. The staff is also informative and explains procedures in detail, ensuring that patients understand the process and what to expect. They are also gentle with patients' teeth, making the experience as painless as possible.
Aspen Dental has received positive reviews from many patients. Patients have praised the center's staff for their professionalism, kindness, and understanding. Patients have also appreciated the staff's willingness to work with them on scheduling appointments and finding financing options.
However, some patients have had negative experiences at Aspen Dental. Some have complained about the cost of services and the center's push to sell unnecessary services. Others have reported rude behavior from the staff.
Overall, Aspen Dental is a reliable dental care center that provides comprehensive dental services. Patients can expect professional and knowledgeable staff who are welcoming and informative. While some patients have had negative experiences, the majority of patients have had positive experiences at the center.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Christopher Black
Seemed very professional until the x - ray . I went in a with half my face swollen from a severe infection an tooth ach . The x ray lady wanted to talk about anything an everything . Hello whats the first clue I don't wanna talk unless I have too . Next she showed me to room . I sit in the chair an as that lady walks away she stops in front of the door an tries to whisper to someone " You need to get "whatever the person name was I didn't catch that part . Next thing I know a different lady's in their telling I need a schedule all these cleanings An different things I need to do . I started feeling like I was no more than a DOLLAR sign to them especially when I find out she's not even the dentist I'm there to see or even touching the issue that brought me in there in the first place . Then the dentist walks in an begins his work an tells me my options nice guy then prescribes antibiotics an Ibuprofen. The receptionist that checks me in is standing in the door escorting me to some office an an starts trying to pretty much pressure me into all this dental work an applying for this an that an between this office an another office it's gonna be about 2500 out of pocket an how I should pay them first with the money . Once again I'm feeling like a dollar symbol an let's not forget I can't hardly talk . Even after I tell her I need to talk with my wife first she still pushes the money .as I'm leaving the office I need to remind them I need a drs note for work so they write one up because I left work because of the pain an how swollen the one side if my face had become . So I get home go to take a picture of the note an notice it says to be excused for 2 hrs an return to work , so I go back up there an tell the lady I hardly think I can return to work in this condition . So they rewrite the note excusing me until Monday which was fine I don't work the weekends an should be enough time for the medicine to have kicked in an started working . This was at 9am so about 330 I go to get me prescriptions an I was informed that they were never called in so I called them back an told them an was told the Dr never signed them them an it would have to wait because he was busy. So I go back later that night to get them . Monday morning I wake up for work an nothings changed with the pain or how swollen my face is so I call in an to work . At 8am I'm back at the drs office telling them still can't return to work an that I need a continuance of the drs note an also that if anything I feel worse an that the infection has moved up to the corner of my eye . The receptionist reply the Drs note going to change anything . I then tell here that somethings not right the infections spreading an show her my eye an she reply I'll talk to the Dr an call you .....remember that's at 8 ...its now 330 an no word I'll have to go somewhere to get help because his place surely can't be trusted
Steven Perez
Needed a broken tooth fixed due to a workplace injury. Needless to say they did not help!
Randy Young
During a recent visit to my local office I was treated very well. This is truly a judgment free, and caring place for dental work. Always remember discuss all options prior to committing. They do care about you the person.
Deb Clement
No stars. Made an appointment to pull a broken tooth. They started a checkup and wanted me to schedule an appointment to pull the tooth. Then told me I had to pay for the part of the checkup since I did not let them finish. Left and will have to find a new dentist.
Paula Pisney
Every staff member was so friendly and helpful in answering all of my questions. I like that there is a computer screen in front of the chair so that I can look at my x-rays along with the doctor. I really appreciated that they gave so much explanation to each step and what they were looking for, it made me feel more respected and empowered as the patient.
John Foley
We are glad we switched to Aspen Dental. Every one was nice, and that is huge. Everything was explained in a way that was understandable. Big problem that we were not receiving proper care and cleaning at the last dentist. Basically 4 years wasted there.
Brian Berg
I'm pretty happy so far with my experience at our Marshalltown Aspen Dental Office.
The staff have been very nice, and I've felt pretty comfortable with both of the Dentists that I've seen.
I'd recommend anybody needing some dental work should at least go stop in. My first visit was completely free!
Kathy Nissen
Aspen Dental got my in when my regular dentist was shut down due to Covid19 and I had one maybe two major abscessed lower front teeth. Aspen got me in and took care of the problem. Very gentle and the dentist and her tech were GREAT! The only negative was them not accepting my insurance.
Heather Warnell
Very good visit, staff is great at explaining everything and gentle with your teeth, dentist is honest and talks to you with understanding!
Megan Pansegrau
Absolutely loved each and every worker. They were all so kind, and thorough. They did everything they could to make sure I enjoyed the service. I will definitely be going back, and sending my children there.