American Family Dentistry
Review of American Family Dentistry
American Family Dentistry:
A dental clinic that offers services of a dentist, orthodontist, and periodontist.
American Family Dentistry is a dental clinic located in Waverly, Iowa. The clinic offers a wide range of dental services, including general dentistry, orthodontics, and periodontics. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and on Saturday and Sunday, it remains closed.
The clinic has received mixed reviews from its customers. While some customers have praised the clinic for its friendly staff and knowledgeable dentists, others have criticized it for its poor service and rude staff. Some customers have also complained about the clinic's billing practices and insurance policies.
Despite the mixed reviews, American Family Dentistry has a team of experienced dentists who are committed to providing quality dental care to their patients. The clinic uses the latest dental technology and equipment to ensure that their patients receive the best possible treatment.
If you are looking for a dental clinic that offers a wide range of dental services, American Family Dentistry may be worth considering. However, it is recommended that you read customer reviews and do your research before making an appointment.
Peggy Jo
The dentist did work on my teeth and wouldn’t see me back because of my insurance even though when I left there I was in so much pain. Ended up having to have a root canal done in Cedar Rapids. Will never go back.
Amar Pinjo
As a child I had a very bad dental experience, which developed “dental phobia” With just a few visits with Dr. Lay and his extremely polite, knowledgeable and professional staff my fear vanished. With their caring, kind, and compassionate approach, newest technology and Dr. Lay’s patience, they made me feel like I was their top priority and got me in and out as quickly and efficiently as possible. While working, Dr. Lay was explaining every step of his dental work and made sure that I did not feel any pain at all, even when he performed the extraction of my four teeth. I referred all my family members to visit Dr. Lay because he was able to do dental work that my previous dentist couldn’t. I am about 30 minutes away from the office, but wouldn't mind travel an hour to have this kind of dental service. Thank you Dr. Lay and the staff!
Carrie j
The staff is all very nice here. They are all so gentle, I have no fear of going to the dentist anymore! I didn't feel the Novocaine shot at all, nor did I have any pain during the procedure. People, if you're looking for a new dentist, you'd be smart to go here!
Gabrielle Sharp
love this place. really great knowledgeable staff. brought my son in with me and they gave me great preventative advice for my four year old son. I have a major fear of needles and they catered to that which was great. definitely going to continue to go to them for any future dental work. thanks
Travis weimer
I found this office in my insurance network and its nearby so I tried them out. I had the exam and cleaning done but I had one cavity so I had them do it so I wouldn't have to come back. I didn't even feel the shot!! I had never been to the dentist before where I didn't feel the shot. I'm really happy with my experience here.
a.g. Valentine
This is the worst dental experience I have ever had. Everything was very rushed, the dentist did not even use a sickle probe on me; I know this sounds petty, but I did not even get a free tooth brush. When I left this office my teeth still felt dirty. I called to complain (politely) and was told my teeth were 100% plaque free when I left. They were kind enough to not charge for the cleaning so I could get a 2nd opinion. I did get a 2nd opinion. They did find plaque on my teeth and were not surprised when I told them where I had been. I don't like to complain, but when I was told I was wrong about my cleaning I felt discredited and unvalued as a customer; I have been to a dentist plenty of times and never walked away feeling I had a dirty mouth. I hope this office takes this as a learning experience to take their time with each individual they treat, do a thorough job in the future, and to not discredit someone who is only looking for thorough service.
Eric T
I had an awesome experience here. This is a brand new clinic with a friendly staff and my dentist is great! Very knowledgeable and efficient
Dr. Jordan Tanko
I had a great experience here and I would recommend it to anyone! Dr. Lay is very easy to connect with and is very knowledgeable and good at what he does. 5 stars all the way.
Danny Dunning
Very clean office that is very inviting and comfortable, while the staff is great and easy to talk with. All in all it makes going to the dentist livable😎👍
Terry alan
i was seen by dr lay, and he was the rudest professional i've ever dealt with...he raised his voice at me and told me to stop talking and that i was spitting on him....he asked me if i had partials and i said yes but that i could not wear them...he said he would get me new ones and he pulled five of my teeth that could have been saved, got me the new ones and I can't wear them either just like I told him I wouldn't be able too...so now I have no back teeth and can't really enjoy the foods I like....he needs to be put out of practice!!!