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12 reviews
Dentist

Review of Burns & Burns Family Dentistry, PLLC

Burns & Burns Family Dentistry, PLLC is a dental practice located in Maysville, Kentucky. The clinic offers a range of dental services, including routine check-ups, teeth cleaning, fillings, extractions, and cosmetic dentistry. The clinic is open from Monday to Thursday from 8:00 am to 4:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff, gentle approach, and quality of care. One customer stated that the clinic was the best dentist they had ever been to and would recommend it to anyone who needs a dentist. Another customer appreciated the clinic's efforts to make them feel at ease during their appointment.

However, some customers have criticized the clinic for its customer service. One customer stated that the front desk staff was rude and disrespectful. Another customer claimed that the clinic refused to treat their child because of their fear of dentists.

Despite the mixed reviews, Burns & Burns Family Dentistry, PLLC is a reliable dental practice that offers quality dental care. The clinic's staff is knowledgeable and experienced, and they use up-to-date equipment to ensure that patients receive the best possible care. If you are looking for a dental practice in Maysville, Kentucky, Burns & Burns Family Dentistry, PLLC is worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Burns & Burns Family Dentistry, PLLC Reviews - 12

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ruby Rigdon

Had 4 teeth pulled today 10-7-2022.i would recommend this dentist.exsplained every thing step by step.thay are the best dentist I have ever went to.i would rate them as 100 percent to anyone that needs a dentist.

Steelo

I was treated very well. Dr. Burns and my hygienist Rachel were great. Dr. Burns looked at a problem I was having and she gave me a fair assessment of my options, actually recommending the least expensive one as the best option. I traveled an hour and 20 minutes to go to this dental practice and it was well worth the trip. This visit saved me $225 over what my local dentist wanted to charge me so it was well worth the scenic drive to get there. I would recommend this dentist to everyone.
Thank you Dr. Burns and staff.

Randy Fraley

I had 12 teeth extracted today! They were really gentle.They made sure I felt no pain. Very nice folks.They care how they treat every patient. 5 star. Thanks for doing such a job!!Randy Fraley

Savannah brooks

haven’t been to the dentist in a LONG time & went today for an appointment. I was extremely nervous. everybody was so nice & made feel more at ease. all in all, a great experience for me. would recommend!

Ken Swinson

A great team! They are professional, their office is clean with up to date equipment, the wait for appointments is not bad at all and most important (for me) they get the work done while causing the least amount possible of pain.

It doesnt make much difference regarding the quality of care, but i also like that they are a small town husband/wife team. Thank you!

Jorell Flora

Tiffany at the front desk is absolutely the most rude and disrespectful person I have ever come across providing customer service. They really should consider a more friendly voice and personable face for their business as point of contact and someone who uses proper business etiquette!

Anthony “A.A.C.” Carroll

Had to call early in the morning to make a emergency tooth extraction appointment. they got me in within hours, they made sure I was numbed up really really well before they even tried to work on me. when they proceeded to work on me they made sure that I was numb all the way through to the end .

great and friendly staff

Will Smithers

This place is an awful dentistry I would never recommend to anybody if you miss an appointment for any type of reason they will just stop seeing you I mean what kind of doctor whatever do something like that that’s wrong they don’t care about you they only care about getting your money very money hungry they don’t care if you’re in pain when they start to work on you or anything they just start

Amber Cooper

Rude, refuses kids just bc they have a little fear shuts the glass in ur face if u have a problem and turns their head to hide their face like a child .. Especially one girl,not lady or woman, but girl is extremely rude. Will NEVER TAKE MY FAMILY BACK THERE!! This has happened MTIPLE times in the past 2 years and I gave.benefit of doubt and highly regret doing so

That Dude

Great dentist no complaints from either kid

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Burns & Burns Family Dentistry, PLLC Hours

  • Monday 8 AM to 4 PM
  • Tuesday 8 AM to 4 PM
  • Wednesday 8 AM to 4 PM
  • Thursday 8 AM to 4 PM
  • Friday
  • Saturday
  • Sunday