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Review of Westside Dental Group

Westside Dental Group: Providing Comprehensive Dental Care Services

Westside Dental Group is a local dental practice located in New Orleans, Louisiana. The business offers a range of dental services, including emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Thursday, from 8:00 am to 6:00 pm, and on Fridays from 8:00 am to 4:00 pm.

The clinic has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care services to their patients. The staff is knowledgeable and skilled in handling different dental procedures, including teeth cleaning, fillings, root canals, and extractions. They use state-of-the-art equipment and techniques to ensure that patients receive the best possible care.

While the majority of the reviews are positive, there have been some negative reviews from customers who have had a bad experience with the clinic. Some customers have complained of rude and dismissive staff, botched procedures, and poor communication. However, it is important to note that these negative reviews are in the minority, and the majority of customers have had a positive experience with the clinic.

Overall, Westside Dental Group is a reliable and professional dental practice that provides comprehensive dental care services to its patients. The clinic has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care services. If you are looking for a dental practice that offers emergency dental services, pediatric dentistry, and general dentistry, Westside Dental Group is a great option to consider.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Westside Dental Group Reviews - 78

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
michael moore

Upon visiting Westside Dental for a crown and filling on July 22, 2021, I was treated rudely and maliciously by several members of the staff, to include the dentist himself, his assistant, and the receptionist who handled my finances and post-op treatment. I came for a crown and a filling that quickly turned into a prospected root canal. I was proscribed a root canal despite never having any pain or visible damage to my tooth (even by way of X-ray as the dentist himself admitted!). In the process of his botched work, the dentist sawed my tooth down to a nub, the discomfort of which I can still feel to this day (5 months later). During the process, he failed to properly anesthetize me so I felt an inordinate amount of the painful administering of the procedure. Once he abruptly left the procedure claiming that I needed to get my root canal done elsewhere (even though the WSD website claims to perform root canals), I was mishandled by his assistant. She rudely and tersely shuffled me out of the operating room responding to all of my inquiries abruptly and dismissively. Furthermore, she failed to administer an adequate amount of oxygen to help restore me to a clear mind state after the anesthesia had left me lightheaded. When I closed things out with the receptionist upfront, she also handled all of my questions abruptly, rudely and dismissively. I could say that I got the strong sensation that I was just another number to be processed and pushed out, but that would be an understatement. The treatment felt intentional, punitive and malicious. As an over 10 year customer of Westside Dental I was shocked and appalled as it took me by utter surprise. I have since found a much more conscientious dentist who handles her work with much more care and professionalism. But I'm still now forced into a position where I only have half the tooth I once had and may need to get a root canal after all—one that Westside Dental induced!

Valerie Walker

I have never waited more than one minute in the reception area. I have been a patient here for years; it is run like a well oiled machine. Dr. Rouhana is both a doctor and an artist. He has made improvements to my teeth over the years that have increased my oral health and increased the aesthetic beauty of my smile. Never underestimate the power of a gorgeous smile!

Charlotte Banks

I am always very pleased with Dr. Rouhana and his staff. They provide excellent professional service and are friendly and courteous. They always put me at ease, making sure I am comfortable during my visit. I highly recommend Westside Dental Group without reservation.

sharrel Lorenzo

On-time with appts., friendly, courteous & very professional. Dr. Rouhona addresses any issues or concerns regarding your dental work & explains thoroughly. Clean, organized facility. Enjoy my visits! Highly recommend them!

stephen le

Just left Westside Dental Group. I am a new patient looking for a dentist to maintain my dental health. Upon arrival, the building was visually appealing, I was greeted as I entered and the process was stress free. The dental tech was very attentive in taking my x-rays, making sure I was comfortable the whole time and slowing down if I needed a break. Dr Rouhanna also had great bedside manner, and was able to explain everything to me clearly. I even asked if there were things he could do, and he told me it wasn’t necessary, which is a good sign, since some dentists will love to add procedures to pad a bill. I already scheduled my return visit, and can see myself going here for years to come!

Sabrina Hickerson

This was my first time going to Westside Dental Group. My hygienist (Lauren) did such a great job with me! The staff was very friendly and helpful and the Dentist was very nice, informative, honest and straight forward. I knew I was in good hands when I learned things about my partials that I had no clue about. I will be coming here for all my dental needs! I highly recommend Westside Dental Group.

Anna Wise

I have been a patient at Westside Dental for a number of years. The staff there are so professional and caring. They treat you like family. Dr. Rouhana is an awesome dentist. I've had quite a few of dentists over the years, but he is foremost "The Best".

Jas

I was referred to Westside Dental by a family member and I must say my experience was wonderful. The office staff were VERY courteous and helpful. I had been avoiding the dentist because I would get extremely nervous about dental visits but the care I received was outstanding. I arrived 20 minutes early for the visit and met with the dentist right on time. The cleaning was easy and painless and so were the fillings that I had. They were very helpful in assuring me that I would be okay. I will be returning for a follow up visit in a few months

Rebecca Wigginton

I am do glad I chose this office , my visits have been awesome , I was always nervous about getting work done , but they make you feel very comfortable!! Everyone is very friendly and put you at ease !!!

A Brading

I’ve been seeing Dr. Rouhana for years. The office is so nice and clean and the staff is so incredibly friendly and personable. I would, and do, recommend westside dental group to everyone. We’ve recently moved much further away but I will for sure continue going here. Wide variety of insurances are accepted, we’ve switched multiple times through our employers and have never had a problem.

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