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Review of Casse Dental Health Institute

Casse Dental Health Institute: Providing Comprehensive Dental Care in Shreveport

Casse Dental Health Institute is a dental practice located in Shreveport, Louisiana, that offers a range of dental services to patients of all ages. The clinic specializes in general dentistry, cosmetic dentistry, and restorative dentistry, and is staffed by a team of experienced dental professionals who are dedicated to providing high-quality care to their patients.

The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and offers a range of services, including routine cleanings, fillings, extractions, root canals, crowns, bridges, and dentures. The clinic also offers cosmetic services such as teeth whitening, veneers, and Invisalign.

While some patients have had negative experiences with the clinic, others have praised the quality of care they received. Patients have reported that the reception staff, hygienists, and dentists are all friendly and professional, and that they feel comfortable and well-cared for during their visits.

One patient reported that they were struggling to find a dentist who accepts Medicaid, but were referred to Casse Dental Health Institute and were pleasantly surprised by the quality of care they received. Another patient praised the work of Dr. Russ, who they described as "awesome" and "very professional."

Overall, Casse Dental Health Institute is a reliable dental practice that provides comprehensive dental care to patients in Shreveport. While some patients have had negative experiences, others have had positive experiences and have praised the quality of care they received. If you are in need of dental care in Shreveport, Casse Dental Health Institute may be worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Casse Dental Health Institute Reviews - 24

2.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Allie Cat

I was struggling to find a dentist who accepts Medicaid, as I have had some awful experiences in the past, but I’m so glad someone referred me to their Shreveport office because they honestly exceeded all my expectations. The reception staff, hygienist, & even the dentist himself were all wonderful. I’m hoping this review will help other people like me who have Medicaid & are wary of going to the dentist. Don’t hesitate to make your appointment with them!

Denise Mitschelen

My daughter went for dental work. She heard her first and last name and what medication she was formerly on being discussed with out her permission. The dentist stuck her to numb her but still able to feel. He DID NOT stop when she raised her hand to let him know she was in pain. He never addressed her or gave a moment to calm down she was very upset. She called several times to report the issue. She spoke to Sandra. She told her Victoria would call . It has been 3weeks and she hasn't gotten a call.

Charlie Layton

The dentist I seen is located in Bossier City Casse Community Dental. The dentist I seen was an Older Caucasian Gentleman. Rude rude rude, I am not sure if its because I received medicaid or not but he was HORRIBLE. It shouldn't matter what type of insurance a person receives, treat people right with compassion ! There were tooth particles, left in my gum where he extracted a tooth of mine I was not in pain at ALL prior to the visit, I requested filings for two small holes in my tooth he recommended not. He stuck my gum so many times he had the hardest time ever trying to pull my tooth out i am still in some pain it's been two weeks the office refuses to answer the phone or return my messages. Something isn't right about those two places there are absolutely to many people complaining/& reviews are horrific both Shreveport and Bossier Dental offices. what's really going on? I will never ever recommended a dog 🐕 to neither of these facilities.

Kailey

Absolutely horrible the nurse who worked on my teeth hurt me and did not care the whole time. The dentist him self smelt horrible. Might as well have poured cologn down my throat. I received a call from the dentist office I first chose to go to but could not get an appointment. They let me know With the issues I'm facing I should have been given a deeper cleaning. This office gave me the bare minimum care and only cared about speed. DO NOT USE THIS OFFICE.

Brooke Hymel

Dr. Russ is one of the best dentist I’ve ever been to. He’s very professional & has a very calming demeanor. Being comfortable at the dentist is very important to me, as I am not a fan of just about any procedures. But Dr. Russ makes me feel very content & his work is wonderful. I would recommend Dr. Russ to every one I know! Thank You So much Dr. Russ, you’re amazing!

Danica

The staff here is awesome. After calling around to so many different dental offices they where the only one that took me in without waiting days. They are so welcoming making me feel like family Mrs Laura and Dr Mike are absolutely the best. I wouldn’t dare go anywhere else. The Bossier office only

Stan

Great experience at Casse Dental! Office manager answered my questions when I called to make appointment. Short wait time. Latest x-ray equipment. Great care from Dental Assistant, Laura and Dentist, Dr. Russ. Highly recommend.

Trixi Rouillard

I don't know what everyone is complaining about but I got great service and the girls and both dentists at the Bossier office are outstanding. I mean the majority of everyone is medicaid & they all still complain. The girls do a great job confirming appointments & such & if u don't call to confirm then it's YOUR fault not theirs. I highly recommend them. So very nice.

Kelsey Moore

This dentist is AMAZING!! All the staff are! My husband who is very picky about dentists had an appointment today. It was an emergency appt, they got him right in and got his tooth fixed. He could not say enough great things about the dentist himself. He said it was the best work he has ever had on his teeth! Definitely 10/10 recommend this dentist office!!

Kristi Lee

Office workers are absolutely horrible. Dentist and hygienist are awesome! They don’t like answering phones and when appts made months in advance they will cancel on you. People work and can’t answering their phones that is why we call you back and leave 2 voicemails confirming our appt. Then you want to complete take us off and pretty much say good luck 😡

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